Assistant Manager

KAFI M ROBERTS

DUBAI, UAE +971-**-***-**** *******@*****.*** LINKEDIN.COM/IN/KAFI-MASIKA

SUMMARY

A highly experienced, organized and reliable professional with comprehensive knowledge of textile and fabric care within costume design in the Hospitality industry, seeking a challenging role within housekeeping. A respected manager with a collaborative style, works effectively in multicultural and cross-functional situations, demonstrating the ability to manage, motivate and build cohesive teams that achieve results. A demonstrable track record of managing budgets, quality and inventory control, as well as purchasing and procurement of necessary supplies and equipment, ensuring the highest standards are achieved. Extremely disciplined and methodical with the ability to nurture and maintain relationships at all levels, with a flexible strategic mind-set that has consistently delivered decisive results, with high quality customer care. CORE COMPETENCIES

• Customer driven work ethic, skilled in nurturing and maintaining relationships

• Ability in training all staff to meet the highest standards including health & safety

• Budget management and cost control knowledge

• Possesses organizational, multitasking, planning and time management skills

• Performs well under pressure and strict deadlines

• Confident to take initiatives to implement and manage processes and procedures

• Resourceful, adaptable with unique problem-solving capabilities KEY ACHIEVEMENTS

• Instrumental in streamlining vendors, tailoring specific supplies for costume and uniform laundering through research and testing, resulting in cost savings as prices and contracts were put in place

• Successfully made savings of 20% for the department by developing team skills of care and maintenance of garments so work was no longer outsourced

• Developed and created schedules showing specific day, time and team members designated for green room checks of costumes, uniforms and linens, resulting in the tracking of items and decreasing the mishandling/damage of costumes and laundry

• By spearheading the use of extra headcount within the performer/artist pool solved the problem of the shortage of manpower and ensured that the budget was not affected

• Successfully sourced industrial laundry equipment and drying cabinets required to keep laundering within the department thus making cost savings

• Professional trained the team on the usage of laundry and sewing equipment which alleviated the cost for outsourcing to tailors and laundry services

PROFESSIONAL EXPERIENCE

FARAH EXPERIENCE LLC., DUBAI, UAE December 2017 to present Costume Manager

Duties:

Effectively managing the costume design needs and processes with external vendors

Proficiently sourcing and assisting with purchases pertaining to laundering equipment and supplies

Efficiently overseeing laundry attendants ensuring all items are clean, maintained, and ready for operational use

Consistently adhering to all policies and procedures relating to the procurement process

Spearheading the costuming operational and capital planning while overseeing the proper storage, organization and maintenance of appropriate inventory levels of all costume pieces

Ensuring appropriate levels of consumable supplies such as detergent, fabric, dye, thread and related items

Guaranteeing the costuming equipment performs perfectly, including washers, dryers, steamers and sewing machines

Sourcing and maintaining relevant contacts within the dry cleaning and costuming industry

Handling scheduling to provide coverage of costuming attendants, seamstress, tailor, and costume technician AIDA CRUISES, HAMBURG, GERMANY June 2016 to 2017

Wardrobe

Duties:

Successfully created and kept records of the entire costume stock and provided support in ordering expendable materials

Deployed correct costumes and make-up according to copyrighted designs

Consistently maintained perfect, laundered and sewed all theatrical/show costumes

Maintained all show and backup wigs (including lace front, synthetic, specialty and period wigs)

Efficiently organized all costumes and accessories (i.e., shoes, wigs, make up, etc.)

Assisted ensemble with hair, getting into costumes, and quick changes

Created hair styles for shows and updated costume and hair records/book CLUB MED RESORT, PORT ST. LUCIE, FL May 2012 to 2014 Theater Manager

Duties:

Successfully procured all props, furniture and set dressings

Assisted technicians with sound and lighting cues

Coordinated and managed requests for special arrangements and special events

Implemented the props and design budgets ensuring the theater met all safety requirements

Assisted with guest accommodation and staged/decorated the bar and restaurants for events NORWEGIAN CRUISE LINES, MIAMI, FL January 2011 to August 2011 Wardrobe Supervisor

INSTITUTE OF FT. LAUDERDALE, FT. LAUDERDALE, FL May 2007 to December 2009 Teaching Assistant

WEST VIRGINIA WESLEYAN COLLEGE, BUCKHANNON, WV November 2003 to January 2005 Technical Production Assistant

T&T’S COSTUME MASS CAMP, TRINIDAD & TOBAGO June to August 2002 & May 2009 to June 2009 Costume Assistant

EDUCATION

2009: BSc Fashion Design – Art Institute of Fort Lauderdale TRAINING

2019: The Fire Warden Safety Certificate

2016: Crowd Management

TECHNICAL SKILLS

Microsoft Office Applications; Word, Excel, PowerPoint, Access LANGUAGES

Proficient in English, Intermediate German & basic Arabic

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