Telephone Switchboard Operator / Secretary
Resume:
Marilou Quintano Santiago
Capital Tower Al Wahda Road Sharjah UAE
**********@*****.***/+971*********
CAREER OBJECTIVES
To be able to work in a challenging environment where I can serve your organization and establish an enjoyable career for myself and to excel in this field with hard work, perseverance and dedication. CORE SKILLS
Self-motivated, extremely driven and articulate, possess extensive leadership skills. Excellent communication skills, customer interface and interpersonal skills Ability to adjust in a fast-paced working environment and meet targets/deadlines Conceptual Thinking – Finding effective solutions to problems by taking an abstract, holistic or theoretical approach.
CAREER HISTORY
TELEPHONE OPERATOR/SECRETARY
CERAMIC CITY/NAZO –Sharjah, UAE Sept 2013 – Nov 2019 Reports directly to the General Manager and Sales Director Organize and schedule appointments
Screen incoming mails and telephone calls, action responses, re-direct correspondence and collate to the appropriate person obtaining additional information where necessary. Handles and prioritize all outgoing/incoming correspondence and package In charge of online purchases
Responsible for monitoring and checking of office supplies Prepares LPO for suppliers
In charge of travel bookings such as visas, flights, hotels, transportation for all business trips for the management and staff
PRIVATE TUTOR
Self Employed (Phil) Jan 2008 – August 2013
Tutors and enhances children ages 4 – 13 with their learning skills. Provides learning supplements for the children.
EXECUTIVE ASSISTANT
CASHWORLD LENDING INC. (Phil) Jan 2010 – April 2012 Assists Executives with preparation of presentation materials. Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner. Review and summarize miscellaneous reports and documents; prepare background documents and outgoing mail as necessary. .
LOAN & MARKETING ASSISTANT
CASHWORLD LENDING INC. (Phil) Jun 2009- April 2012 Handles collection of specified accounts/Monitors ledger card of clients Updates account computations/ Hold & Return books of clients. Prepares PN for clients (twice a week).
Encodes/ posts PDC’s & Processors worksheet in Lendsys. Solicits at least one new account for the company through direct leads/referrals EXECUTIVE SECRETARY (Reliever)
AMALGAMATED DEVELOPMENT CORP (Phil) Feb 2009-May 2009 / June 2006-September 2006 Reports to the President of the company.
Prepares the necessary documents to be signed by the President of the company. Arrange and organize schedule of Board Meeting once a month. ADMIN SWITCH BOARD OPERATOR/RECEPTIONIST
BAYAN TELECOMMUNICATIONS INC. (Phil) March 1996-May 2002 Team leader of the group.
Prepares monthly reports
Handles complaints regarding telephone installation. ELEMENTARY TEACHER
DON CARLO CAVINA SCHOOL (Phil] June 1994 – March 1995 Handles Grades III, V and VI pupils.
Prepares lesson plans daily for the following subjects: Science and English for Grade III; Civics and Culture, Music, Arts and Physical Education for Grades V and VI. Prepares daily, weekly, monthly quizzes, periodical examinations and report cards ACADEMIC QUALIFICATIONS
THE NATIONAL TEACHERS COLLEGE (Phil)
Bachelor of Elementary Education (B.E.Ed)
June 1989 – Oct 1993
REFERENCES
Toneth Ret Joy Gatchalian
Purchasing Asst (Artico) Head Designer (NAZO)
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