CURRICULUM VITAE

JEFFY THOMAS

E-mail:aden03@r.postjobfree.com

+971- 562322585. (Mobile)

+971-********* (Mobile)

CAREER OBJECTIVE

Detailed and highly numerate professional with 5 years and 6 month experience in the sales and service Department, handling cash counters, front desk of an internationally recognized customer oriental Exchange Company in U.A.E,seeking a challenging and professionally rewarding position in the a well-recognized companies to contribute accrued expertise towards the qualitative enhancement of the organization. Provided exceptional levels of customer service and processed accurate and timely transactions for customers while working as a Customer Service officer in UAE Exchange Centre LLC and Strong interpersonal communications skills; interact with people from diverse professional and cultural background in a courteous manner. Core skills and competencies also include

Leadership & Managerial skills.

Ability to work to tight deadlines and multi-task

Organizational Skills

Analytical Skills

Well developed interpersonal and communication skills with people at all levels

Achieving the monthly targets

Getting the customer appreciation for excellent service.

Appreciation for achieving the targets from the company and becoming employee of the month

Resourceful, adaptable and open minded

Proficient in MS Office applications (word, excel etc)

TRAINING PROGRAMS ATTENDED

Leadership, Communication Skills & Customer Care. (Conducted by UAE Exchange Centre LLC)

Anti-Money Laundering & Complaints Handling (Conducted by UAE Exchange Centre LLC)

Sales and marketing services (Conducted by UAE Exchange Centre LLC)

Cash Management Control, Fake Note Detection – Detection and Identification of Major Currencies, use of Machines UV Lamps (Conducted by UAE Exchange Centre LLC )

ACADEMIC PROFILE

YEAR

Degree/ Certificate

Board/university

DIVISION

2011-2012

M.Com(final)

R.S.U, Raipur (C.G) INDIA

SECOND

2009-10

B.Com (final)

.R.S.U, Raipur (C.G) INDIA

SECOND

2007-08

Intermediate/+2

C.G Board.

SECOND

2005-06

Matriculation

C.B.S.E Board.

SECOND

computer Qualification

Year

Course

Institute

2013

TALLYERP 9

NAC-MIT

2008 BASIC COMPUTER

COURSE MS WORD,MS EXCEL

WORKING EXPERIENCE

ORGANISATION : UAE EXCHANGE CENTRE LLC

a.JOB TITLE: Customer Service temporary supervisor/ Teller.

DURATION: OCT 2014- PRESENT

DUTIES AND RESPONBILITY

Providing customers a personalized, friendly and efficient cashiering service.

Taking payments from customers via cash and cheques

Arranging cash for Funding to Banks for smooth branch running.

Arranging & transferring cash to other cashiers & branches

Systematic efforts to be initiated and keep all the transaction vouchers available for record keeping

Appropriate entries to be made in the ‘The Vault Register/ Safe Room Register’ while accessing the Vault /Safe room

A highly efficient, results driven and capable marketing with a proven ability to effectively develop, manage and control relationships between the company and its customer

Planning & implementing marketing activities for increasing the branch business

Planning & implementing to achieve the monthly target for remittance, WPS(Wages Protection System) and Allied products like gold card, national bond certificates, go cash etc.

Follow up customer’s enquiry and takes necessary action for that.

Calculating the exchange rate through "online Forex rate"

Study the market trend of Commodities such as Crude oil, Gold, Silver, platinum.

Study the market trend of Currencies such as Euro, US Dollar, British Pound, Japanese Yen, etc

Study the market trend of Indices which include global market players such as SPX500, NASDAQ.

analyze the daily market signal

ADDITIONAL ASSINGMENT

Telling and making the report of all Demand Draft, Gold Card, Silver Card

Making the Report of customer Registrations, Western Union, Xpress Money and High value at the closing time.

PERSONAL DETAILS

Name : JEFFY THOMAS

Father’s name : K.M THOMAS

Mother’s Name : SITTA THOMAS

Martial Status : Single

Sex : Male

Nationality : Indian

Date of Birth (age) : 02 NOV 1988

LANGUAGE KNOWN

Hindi

English

MALAYALAM

ARABIC

DECLARATION

It is my belief that my skills with my ability to work independently in a true multicultural environment could

contribute to your future success.

Thanking you and looking forward to a favorable reply in this regard.

JEFFY THOMAS

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