Engineer Support

SUNITHA.K

Contact No. : - 833*******

E-mail:- **************.****@*****.***

CAREER SUMMARY

Seeking a position in Network Engineering where my decisions, meeting goals, creativity and the ability to follow through can be utilized for the better growth and profit of the company as well as myself

PROFILE SUMMARY

Completed CCNA, N+, Training on Real time Routers and Switches at FIIT, Chennai

Undergoing Redhat Linux on Real Time at FIIT, Chennai

Good Hands on Knowledge on Real Time Routers and Switches

Well Versed with LAN and WAN Implementation

TECHNICAL KNOWLEDGE

I have a clear understanding of

Cisco Router – 1800, 2621 and 2821

Cisco Switches – 1900, 2900

Routing Protocols: RIP, EIGRP, OSPF, Static.

LAN/WAN: IP Routing, Multilayer Switching, TCP/IP

Switching: VLAN, STP.

Operating Systems: Cisco IOS, Windows.

Other: DNS, DHCP, TCP/IP, NAT, PAT, IPV6.

Key Skills: Routing,RIPv2, RIPv1, OSPF, EIGRP, Static, Trunking, Access List, NAT, PAT, ACL, Spanning tree, VLAN, Switching, Inter VLAN Routing, Sub netting, IP addressing, OSI Model, SIP flow, IP Phones, IP PBX, FXO Gateways, and FXS Gateways. WINDOWS, REDHAT, CENTOS, Ubuntu Linux.

WORK EXPERIENCE

vWorking as an ORT Engineer ( L2 support Engineer) in Bharti Airtel from 17th June 2019 to Till date

Key Responsibilities

ØHandling web site issue,port open/forward

ØConfiguration and Trouble shooting for outlook issue

ØWiFi technology modem configuration with Remote support

ØFirewall configuration,DRV,BIOMETRIC SUPPORT

ØMonitoring the Network system and configure vpn issue

Øcoordinating with the field eng for Technical support

ØMaintaining LAN/WAN/VOICE network established in network

ØMaintain SLA,REOPN,REPEAT

ØF-Secure ANTIVIRUS installation

vWorked as an Technical Co-coordinator in Micro Village Communication Pvt Ltd from Feb-2016 – Jan 2017

Key Responsibilities

ØTechnical Coordination with all technical Engineers.

ØReceiving the support calls on Phone and Email.

ØAssign the calls to respective engineers, after consulting with Sr. Technical Engineer (Supervisor).

ØUnion Bank of India call handling and follow up for closer

ØPreparing the service proposal & quotes.

ØKeep the track on all the support call records with status.

ØFollow up on Installation,

vWorked as IT recruiter in Ram consultancy from Jan 2015 to December 2016.

Key responsibilities

ØScreening resumes of the candidates based on job description available

ØShort listing resumes based on several search factors such as matching skils, recently updated resume, location, experience, previous employers etc.

ØCalling the shortlisted candidates to know their interest about job opening.

ØFinalizing interview schedule and making the interviewer to be available for taking the interview.

ØAfter interview sharing feedback to the employee.

ØIn case if they are selected then salary negotiation and follow up with them till on boarding.

BASIC ACADEMIC CREDENTIALS

Course

Board/University

University/ Institute

Percentage

Year of Passing

BE(ETE)

VTU Belgaum(Karnataka)

Sir M Visweshvaraya, Institute of Technology, Bangalore.

63.4%

2013

PUC

State Board

Govt PU College Yelahanka Bangalore.

62.66%

2009

SSLC

State Board

Sree Sadguru Secondary School, Yelahanka, Bangalore.

77.2%

2007

INTERPERSONAL SKILL

vOutstanding people oriented communication skills.

vAbility to lead a team as well as work efficiently as a team member.

vZeal to learn new things.

vGoal Oriented.

PERSONAL DETAILS

vFather's Name :- D.Lakshmipathi

vPermanent Address :- #48, Nehruji street, West gopalapuram, Pattabiram, Chennai- 600072

vDate of Birth :- 23rd March 1990

vLanguage Known :- Tamil, English,Kannada and Telugu

vMarital Status :- Married

vNationality/Religion :- Indian

vInterest & Hobbies :- Listening Music, Making new friends, Cooking .

DECLARATION

I do hereby declare that the above information is true to the best of my knowledge.

Place: Sunitha Karthikeyan

Date:

Contact this candidate