SHIVANGI TRIVEDI
• New Jersey • 908-***-**** • ********.******@*****.*** • linkedin.com/in/shivangi-t/ SUMMARY
Healthcare Administration graduate student from Hofstra University seeking healthcare operation management and administrative opportunities. Skilled in Medical Terminology, Administration, Patient Care, Scheduling, Billing, Budgeting, EMR, Health Policy Reforms, Human Resources, Strategic Planning, Quality Assurance and Control, Data Analytics and Community Health. EDUCATION QUALIFICATION
Master of Healthcare Administration Aug’18–June’20 Hofstra University, Hempstead, New York
Bachelor of Dental Surgery June’10–Oct’15
Sumandeep Vidyapeeth, Vadodara, Gujarat, India
PROFESSIONAL EXPERIENCE
Northwell Health, Community Health- Intern Jan’20–May’20
• Project Coordinator: Assisted on quality improvement project- Social Risk Screening and Assistance Interventions for all positive patients with social needs, coordinated the project plans, project schedules, ensured the deadlines, and provided administrative support as needed
• Prepared Community Health Programs Campaign brochure
• Used Geo coding to covert each postal address to set a geographical coordinate for measuring potential access to healthcare HCG Hospital, Ahmedabad- Administrative Intern Aug’17–Oct’17
• Worked under Chief Medical Officer and assisted in internal audit for quality improvement process
• Maintained medical staff records including credentials and privileges, scheduled patient’s appointments for checkup and other surgical procedures, monitored budgets and prepared reports, maintained patient’s medical records and health insurance data
• Prepared Home healthcare brochure
Thakershy Trust Hospital, Ahmedabad- Dentist/Administrative Assistant Aug’16–Nov’17
• Worked as an independent dentist
• Performed various dental procedures including, history taking, diagnosis, dental x-rays, extraction, root canal treatment, filling, dentures, and prescribed pain medications and antibiotics
• Managed the clinic, appointments, billing, and ordered supplies and equipment MB Dental Home, Ahmedabad- Dental Assistant April’16–July’16
• Performed various dental procedures like history taking, diagnosis, tooth cleaning, filling, and dentures
• Office duties including, scheduling, billing, maintaining patient’s dental records
• Laboratory duties including, dental x-rays developing, denture curing, sterilization and disinfection of instruments K.M. Shah Dental College and Hospital, Vadodara- Intern Aug’14-Oct’15
• Worked in all dental departments and performed various dental procedures
• Maintained patient’s dental records and conducted dental awareness camps ACADEMIC PROJECTS
Business Plan: Created a business plan for small outpatient clinic to address social determinants of health in community including, SWOT analysis, project goals and objectives, population served, funding, marketing, and performance metrics. Medical Practice Management: Applied strategic planning to improve physician’s group practice by redesigning the workflow, increasing telemedicine services, staff training, employee engagement, and competencies assessments for providers and staff. Healthcare Financial Improvement Analysis: Analyzed the actual expense and revenue data for the implementation of the expansion of interventional radiology department, anticipated changes in revenue and expenses as a result of the project using basic concepts of healthcare finance.
Health Information System Management: Applied management principles to identify, evaluate and implement a new service in Electronic Medical Record to record social needs of the patients to improve existing operations. SKILLS, TOOLS & TECHNOLOGY
• Health Insurance Programs, Reimbursement, Revenue Cycle, Regulatory Compliance, ICD-10, Financial Metrics, Cost Analysis, Federal Statutes and Ethical Mandates, Credentialing, Labor Relations, HIPAA, Community Based Prevention Programs
• MS Office Suite, Allscripts Sunrise (EMR), Tableau, MySQL ACHIEVEMENTS
• Core Committee Member for Sumandeep Vidyapeeth (Cultural Fest 2012-15)
• Event assistant for Dental Hands-on Workshops and Public Health Community Services (Education Fest 2014)
• Core Committee Member for Sumandeep Vidyapeeth (Education Fest 2013)