ROVELYN C. BULIGUEN
OBJECTIVE
*******.********@*****.***
Kuwait, Mangaf, Block 4, Street 52,
House 11
To secure a challenging and responsible position that will allow me to utilize my experience and supervisory skills.
Pro-actively coach, train and motivate employees to achieve both individual and company objectives.
To successfully experience in the development and implementation of effective process and policies.
Provide strategic support and guidance on workforce planning, employee engagement and retention.
Focus on learning and development for current staff and meet legal and process compliance standards while focusing on risk assessment and safety.
LANGUAGE
First Language: Tagalog
Second Language: English
Third Language: Arabic
SKILLS
Basic knowledge in Microsoft Office
Knows how to entertain and handle customers complaint
Fast learner and can adopt immediately any task given
Ability to meet tight deadlines and quickly solve problems.
Can communicate well with basic English dialect
EDUCATION
Primary
Siclong Elementary School
Siclong Laur, Nueva Ecija
(2002-2003)
Secondary
Hilario Hermosa High School
Siclong Laur, Nueva Ecija
(2006-2007)
Tertiary
Eastwood Professional University
Ibayo, Balanga, Bataan
Course:
Computer Programming
(Undergraduate) (2007-2008)
Certificate
Multi Source Global Network Inc. (MSGNI)
Accredited by TESDA and Business Processing Associate Philippines (BPA/P/)
Feb,24 2010
Finishing course for call center Agent-National Certificate Level 2 (100 hrs)
Privileges as well as obligations appertaining there to pursuant to the Training Regulations of the Technical Education and Skills Development Authority and in Accordance with the Law of the Republic of the Philippines.
CURRENT JOB
Staffing Recruitment/Secretary (September 2019 - Current)
First Unit Recruitment Office
Salmiya Block-5 Al-Awazam St. Jeddah
Maria, Hussain Morad Al-Kandari Bldg. 2nd Floor Office-5
Tell: 25712656
EXPERIENCE
Staffing Recruitment/Secretary
March 2018 – September 2019
Nayef Maashi Al-Enezi Recruitment Office
Fahaheel – Qais Alghanim
Bldng.1 Mezanine Office 45
Tel: 23910182
Duties and Responsibilities:
-Answering calls, messages and handling correspondence
-Arranging appointments
-Typing preparing and collating reports
-Filing
- Making contract documents for 18 and 20 visa and ensuring all the documents are organized and no compliance.
-Processing the paper at the Embassy
-Monitoring all the workers arriving in Kuwait
-Organising interview and selection events.
Cashier
December 21, 2014 – October 2018
Kuwait Food Company, Americana
KFC Kuwait – Farwaniya Governorate, Dajeej, Kuwait
PO Box 3901, Dubai – United Arab Emirates
Tel: 06 555 4545
Fax: 06 5593642
www.americana-group.net
Duties and Responsibilities:
-Take customer orders at the counter
-Receive payments and present change to customers
-Pack food items, fill beverage cups
-Function as the host/hostess of the restaurant
-Make reservations for customers
-Appeal to impatient or irritated customers, especially during rush hours
-Manage the register, including all credit card and cash operations
-Ensure a balance of the register at the end of the shift or working period
REFERENCES
Kuwait Food Company, Americana
Mr. Melchor Arbiol Telen
Assistant Manager
Kuwait Food Company
KFC Restaurant Operation
Nayef Maashi Al-Enezi Recruitment Office
Munif Maashi Al Enezi
Manager
Nayef Maashi Al-Enezi Office
FAhaheel - Qais
Mr. Nayef Maashi Al enezi
Agency Owner
Kuwait- Fahaheel
First Unit Recruitment Agency
Yousef Fhaid Mohammad Alhuraiti
Owner
Kuwait-Salmiya