ROVELYN C. BULIGUEN

+965-********

OBJECTIVE

ademwn@r.postjobfree.com

Kuwait, Mangaf, Block 4, Street 52,

House 11

To secure a challenging and responsible position that will allow me to utilize my experience and supervisory skills.

Pro-actively coach, train and motivate employees to achieve both individual and company objectives.

To successfully experience in the development and implementation of effective process and policies.

Provide strategic support and guidance on workforce planning, employee engagement and retention.

Focus on learning and development for current staff and meet legal and process compliance standards while focusing on risk assessment and safety.

LANGUAGE

First Language: Tagalog

Second Language: English

Third Language: Arabic

SKILLS

Basic knowledge in Microsoft Office

Knows how to entertain and handle customers complaint

Fast learner and can adopt immediately any task given

Ability to meet tight deadlines and quickly solve problems.

Can communicate well with basic English dialect

EDUCATION

Primary

Siclong Elementary School

Siclong Laur, Nueva Ecija

(2002-2003)

Secondary

Hilario Hermosa High School

Siclong Laur, Nueva Ecija

(2006-2007)

Tertiary

Eastwood Professional University

Ibayo, Balanga, Bataan

Course:

Computer Programming

(Undergraduate) (2007-2008)

Certificate

Multi Source Global Network Inc. (MSGNI)

Accredited by TESDA and Business Processing Associate Philippines (BPA/P/)

Feb,24 2010

Finishing course for call center Agent-National Certificate Level 2 (100 hrs)

Privileges as well as obligations appertaining there to pursuant to the Training Regulations of the Technical Education and Skills Development Authority and in Accordance with the Law of the Republic of the Philippines.

CURRENT JOB

Staffing Recruitment/Secretary (September 2019 - Current)

First Unit Recruitment Office

Salmiya Block-5 Al-Awazam St. Jeddah

Maria, Hussain Morad Al-Kandari Bldg. 2nd Floor Office-5

Tell: 25712656

EXPERIENCE

Staffing Recruitment/Secretary

March 2018 – September 2019

Nayef Maashi Al-Enezi Recruitment Office

Fahaheel – Qais Alghanim

Bldng.1 Mezanine Office 45

Tel: 23910182

Duties and Responsibilities:

-Answering calls, messages and handling correspondence

-Arranging appointments

-Typing preparing and collating reports

-Filing

- Making contract documents for 18 and 20 visa and ensuring all the documents are organized and no compliance.

-Processing the paper at the Embassy

-Monitoring all the workers arriving in Kuwait

-Organising interview and selection events.

Cashier

December 21, 2014 – October 2018

Kuwait Food Company, Americana

KFC Kuwait – Farwaniya Governorate, Dajeej, Kuwait

PO Box 3901, Dubai – United Arab Emirates

Tel: 06 555 4545

Fax: 06 5593642

www.americana-group.net

Duties and Responsibilities:

-Take customer orders at the counter

-Receive payments and present change to customers

-Pack food items, fill beverage cups

-Function as the host/hostess of the restaurant

-Make reservations for customers

-Appeal to impatient or irritated customers, especially during rush hours

-Manage the register, including all credit card and cash operations

-Ensure a balance of the register at the end of the shift or working period

REFERENCES

Kuwait Food Company, Americana

Mr. Melchor Arbiol Telen

Assistant Manager

Kuwait Food Company

KFC Restaurant Operation

+965-********

Nayef Maashi Al-Enezi Recruitment Office

Munif Maashi Al Enezi

Manager

Nayef Maashi Al-Enezi Office

FAhaheel - Qais

+965-********

Mr. Nayef Maashi Al enezi

Agency Owner

Kuwait- Fahaheel

+965-********

First Unit Recruitment Agency

Yousef Fhaid Mohammad Alhuraiti

Owner

Kuwait-Salmiya

+965-********

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