Medical Assistant Nursing

CHARISSE GLINSEY-FORTS

***** ******* ******, ******, **** 44123

216-***-**** *****************@*****.***

Summary

Medical Assistant seeking to bring over ten years of experience in business, education and healthcare to a medical facility or practice organization.

Hands-on and educational training in:

ICD-9 and ICD-10 medical codes.

Clarity and Ascend and Athena medical practice software.

Entering patient data and updating records, posting claims, patient statements, and payments.

Scheduling patient appointments.

Epic electronic medical records software.

Education

Bryant & Stratton College, Eastlake, Ohio August 2016

Associate of Applied Science, Medical Assisting

Euclid City Schools, Euclid, Ohio June 2015

Educational Aide Permit

Pleasant Lake Villa, Parma, Ohio March 1999

State Tested Nursing Assistant Certification (currently not active)

Internship Experience

University Hospitals Internal Medication, Euclid, June 2016 – September 2016

Medical Assistant/Medical Administrative Assistant Intern

Under the supervision of Physician Assistant Judith Adamich, complete 220 hours’ internship that encompassed aspects of the Medical Assistant of the medical assistant of the facility.

Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.

Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.

Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.

Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; Educates patients by providing medication and diet information and instructions; answering questions.

Completes records by recording patient examination, treatment, and test results.

Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.

Center for Dialysis Care, Shaker Heights, Ohio June 2015 – August 2015

Medical Administrative Assistant Intern

Under the supervision of the Lead Medical Secretary, completed a 130-hour internship that encompassed all aspects of the administrative operations of the facility.

Assured the three “R” s of medical administration: right patient, right medication administration record, and right diagnosis.

Assigned proper ICD-9-CM, HCPCS, and CPT codes from medical records documents to substantiate reimbursement claims.

Created month-end reports reconciling expenditures including office and medical supplies.

Prepared treatment flow sheets to expedite patient blood draws.

Completed laboratory requisitions and recorded laboratory results.

Submitted physician orders and transmitted patient information to receiving facilities.

Managed patient and employee records in compliance with HIPAA.

Knowledge of Clarity and Ascend medical software.

Greeted and announced patients.

Business Experience

Medical Team Assistant, Cleveland Heights, Ohio

Metro Heath Center Cleveland Heights

• Obtain insurance information, referrals, and precertification for testing. November 2015-Present

• Track patient information and lab data and enterinto electronic medical record.

• Prepare patients for their visit.

• Obtain and record patients’ vital signs.

• Maintain exam rooms between patients, stock exam room supplies and equipment.

• Verify patient information, new medications, and allergies.

• Educate patients on their medications and provide diet information.

• Perform preventive maintenance as needed.

Cleveland Clinic Health System, Garfield Heights, Ohio June 1999 – October 2008

Marymount Hospital, State tested Nursing Assistant

Provided direct patient care to patients.

Obtained and charted vitals, measured and documented inputs/outputs, provided catheter care and assisted with personal hygiene.

Prepared admitting forms, lab reports, status reports, and reported end-of-shift to RN on duty.

Answered call lights and provided medication reminders to patients.

Education-Industry Experience

Maintained continuous employment in the education field since June 2007.

Euclid City Schools, Euclid, Ohio October 2008 – May 2013

Para Professional

School-year position (September – June) providing assistance to students with multiple disabilities.

Assist students in developing social, physical, and educational skills.

Observe students and record behaviours.

Resolve classroom conflicts that may arise.

Create and execute classroom lesson plans.

Help Foundation Extended School Program, Independence, Ohio June 2007 – May 2013

Teacher’s Assistant

Summer-time position (June – August) providing assistance to students and adults with multiple disabilities.

Prepare lesson plans based on each student’s physical and educational needs.

Support students in small group settings which encourages them to use their words and feelings in socially acceptable ways.

Attend to student’s special needs with activities of daily living (toileting, eating, and hygiene).

Certifications

American Red Cross

Healthcare Provider BLS/AED and Heart Saver First Aid, expires -January 01/2022

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