HR Director

KAREN E. FEENEY, MSHR, SHRM-SCP, HCI-STA, FMP, Covid-19 Contact Tracing

Greater Philadelphia and NYC Regions, 856-***-****, *************@*****.*** linkedin.com/in/karenfeeney

HUMAN RESOURCES and DEVELOPMENT LEADER (Travel readiness up to 75%):

Employee Learning, Resource Development, Talent Acquisition and Staffing Management, Client and Employee Relations, Compliance, Communications, and Innovation Stewardship

Maximized growth of human capital programs: healthcare, technology, manufacturing, and financial services.

Select accomplishments:

Managed with accolades high-volume staffing, recruiting, compliance, learning, operations and partnerships

Awarded “HR Superstar” (HRO Today, 2017 - 2019) for significant innovation focus and operational impact

Awarded “Talent Acquisition Healthcare Leader of the Year” (HRO Today, 2018) driving talent strategy wins

Crafted savvy educational and promotional campaigns to drive business awareness, acumen, and adoption

Improved retention and revenue performance in 2019 leading HR compliance, onboarding, and development

Saved $5M+ 2015-2018 in healthcare launching centralizing contingent workforce program services & VMS

Spearheaded acclaimed banking succession planning strategy recognized as Training Top 125 best practice

Aligned HR services with operational needs to gain ROI: structured viable standards, messages, and metrics

Acclaimed expertise: conference speaker/ panelist e.g. HCI, Becker’s, Conference Board, HRO Today

CORE COMPETENCIES:

Learning Strategy l Policy l Vendor Management Sourcing l Onboarding l RPO l VMS l LMS l Recruiting l Public Speaking People-centric Culture l Business Partnerships l Change Management Performance Management l Effectiveness l Succession Planning Organizational Development Audit l Accreditation l Risk Mitigation Employee Relations Inclusion l Financial Stewardship Coaching l Mentoring Cultivating Accountability Sourcing l Disruption l Wellness l ROI l Total Rewards l Influence l Community of Practice

PROFESSIONAL EXPERIENCE

STERLING, New York, NY August 2019 – Present

A 5000+ employee global background and identity services company: www.sterlingcheck.com

Client and Employee Experience Leader, Assistant Vice President – People & Culture

Build HR initiative awareness, support, inclusion, and engagement; gain trust with all-level leaders globally

Oversee HR team and strategy for learning and experience; ensure compliance, fit, and quality standards

Leveraged recruiting/ training expertise to produce, advise, and facilitate dynamic client-facing sessions

Researched and advised on RFP responses, educational campaigns, mentoring, and communications

Guided Workday implementation, SAP Litmos content, LMS administration, and onboarding capability

Developed assets, events, and assessments to enable progressive HR service and support delivery

Identified opportunities and led readiness for professional team recognition and viable ROI initiatives

THE CHILDREN’S HOSPITAL OF PHILADELPHIA (CHOP), Philadelphia, PA September 2011 – July 2019

Internationally renowned pediatric care hospital and care network with 14000+ employees: www.chop.edu

Sr. HR Operations Manager/ Business Partner Services (2012-19), Training Operations Mgr. (2011-12)

Facilitated adeptly HR strategic plan while containing costs within $20M operational / 85 FTE budget

Directed campaign rollout for centralized contingent workforce management program and MSP contract

Collaborated with executive leadership on HR compliance and recruitment process outsourcing (RPO)

Produced and presented thought leadership and promotional decks to internal and external audiences

Championed financial stewardship objective and assessed data to confirm cost savings / avoiding $4M+

Developed viable business relationships and contracts; supported 4% YOY growth, automation, and audit

Institutionalized simplified policy administration; improved HR compliance, comprehension, and access

Initiated development and managed pilot of HR Service Center to confirm readiness for enterprise rollout

Represented employee interests for site relocation of 1,200 employees; collaborated on workplace design

Performed risk mitigation: improved mandatory education, clearance standards, new hire mapping, audit

SCA AMERICAS (now Essity), Philadelphia, PA 2008 – 2011

(Then) A 5000+ employee leading global hygiene and healthcare product manufacturing: www.essity.com

Corporate HR Manager, Learning and Development (2010-2011)

SCA Tissue Division Training Manager (2008-2009)

Elevated training and staff performance, assessment, process and communication efficiencies across US

Partnered on program development and performance of SCA Tissue University and Leadership Academy

Managed and authored curriculum, performance review process, and advanced venue logistics for ROI

Spearheaded automation of THRIVE, the performance management platform, and facilitated transition

Wrote and rolled out Lean concepts training, mentoring program, and adapted interviewing skills training

Strengthened brand recognition and performance with competency-based development and promotions

COMMERCE BANCORP (now TD Bank), Mount Laurel, NJ 2002 – 2008

(Then) A 15,000 + employee regionally celebrated innovative financial services company: www.td.com

Training Officer/ University Program Manager

Addressed 20% annual growth training for improved organizational capability e.g. succession planning

Launched content design team; introduced Mager instructional design principles for refreshed learning

Earned initial “Training Top 125” ranking and best practice nod (Training Magazine, 2008), as principal on talent assessment and succession planning initiative generating over 100 promotions in first 2 years

Tightened operational processes; guided LMS release, structured learning paths, and mentoring program

KAT ENTERPRISES, Oaklyn, NJ 2001 – Present

On-demand, self-employed HR solutions customized for individuals or organizations: www.hrbykat.com

Chief HR Services Consultant / Founder

Delivered services to drive competitive talent advantage e.g. recruitment, trend / industry research and insight, career services / coaching content design, job descriptions, facilitation, marketing assessments

Corporate clients have included: Signant Health, Ivy-Exec, Campbell’s Soup, and Alphasights

Drove fundraising/ awareness: Art-Reach Co-Chair, Board of Directors (2003-13)

EDUCATION and CERTIFICATION

MS, HR Development, Villanova University, Villanova, PA: 4.0 GPA (earned while working full-time)

BA, Communications - Concentration in Public Relations, Temple University, Philadelphia, PA

Strategic Talent Acquisition (STA) Certification: HCI, New York, NY

SHRM Senior Certified Professional (SHRM-SCP) Certification (active): Philadelphia, PA

Facilities Management Professional (FMP) Certification: Villanova University, Villanova, PA

PROSCI Change Management Facilitator Certification: (onsite - CHOP) Philadelphia, PA

COVID-19 Contact Tracing Certification: Johns Hopkins University (online)

KAREN E. FEENEY, MSHR, SHRM-SCP, HCI-STA, FMP Page Two

856-***-****, *************@*****.***

Contact this candidate