Sales Manager

SAYANTAN CHAKRABARTI

Address : S*W* BidhanNibas, 4, BidhanSishu Sarani, Kolkata - 700054.

Contact : +91-908*******

E-Mail :********.***********@*****.***

Date of Birth : 27th August 1975

Accomplished and result oriented Senior Business Leader, with more than 20 years of experience in Retail and Enterprise Sales, Partner Engagement and Customer Delight.

CORE COMPETENCIES

Strategic Planning and Implementation

Growth Agent

Forecasting and designing trade schemes

Retail Sales and Distribution

Enterprise Sales and Account Management

Data Solutions

P&L Accountability and Management

Business Intelligence

Innovation and Agility

Continuous Service Improvement

Customer Service Delivery and Delight

Resource Planning and Management

Team /People Leadership

EMPLOYEMENT PROFILE

Managing Partner SS VENTURES ( February 2018- Till Date )

Responsibilities:

Conceived and Created the company,partnering with an ex colleague . We setup the location, hired the team and imparted end to end training and a continuous development program for the team members. Initially forayed into Telecom and quickly changed our strategy and product line to suit the market dynamics to Credit Cards and Personal Loans, in November 2018. Today we are tied up with 5 Banks and our team strength has gone up to 80 team members across two branches in Kolkata .

Even during the Covid-19 lockdown phase innovated and ensured performance delivery .

Notable Credits:

Delivering 550 Card Outs from four Banks and PL disbursement worth 1.5 Cr for the last six months on an average .

Generated revenue of 1.95 Cr in last FY

Best Channel Partner Award in Emerging Category from HDFC Bank

Valued Partner Award from Indusind Bank.

General Manager Africa – Vida Telecom PTE Singapore ( 21st August 2017 -Till 31st January 2018 )

Responsibilities:

An OEM and brand for Wireless and Telecommunications Equipment on 4G and 5G Voice and Data. Responsible for business generation, channel set up and distribution for 17 countries in Africa for Vida Telecom, A Singapore based company mobile handset manufacturing organization.

Notable Credits:

Penetrated Airtel Africa as an account and generated Mi Fi and handset business ( 15 Million $ revenue )

Identified and appointed a distributor for East and South Africa and initiated open Market distribution business

Primary Revenue of 120 Million$

Postpaid Head Kolkata & West Bengal (Deputy General Manager )with Idea Cellular Limited - An Aditya Birla Group Company ( Oct 2011 –August 2017)

Responsibilities:

Leading the Postpaid Retail Team and Enterprise for the State of Kolkata and WB, generating revenue, adding subscribers and ensuring penetration with desired quality leading to Channel Satisfaction and sustenance. Responsible for channel partner on boarding for managing Branded Retail Outlets and Direct Sales Agencies Responsible for designing the Channel Partner commission Schemes and Payout .

Notable Credits:

Launched the direct channel and the branded franchisee and Company Stores for the region

Created 45 Branded Retail Outlets in my tenure

Created and developed a team of Three ASMs and Ten TSMs in Retail

Enhanced Revenue from 10 Lakhs a month to 1.75 Cr per month (INR) in Retail

Launched the Enterprise B2B initiative and created a team with 5 KAMs and 3 Service Managers

Penetrated and acquired 96 new Accounts for Enterprise Mobility Business

Closed WBSEDCL tender on mobility voice ( 7500 Postpaid Connections)

Closed AMR and VTS solutions from 12 clients .

Positioned Toll Free and Call Conference as an entry tool in competition accounts and penetrated 18 such accounts

Reached the goal of 2.85Cr per month .

Lowest Channel Attrition

Qualified and Outperformed in the Assessment in the Development Assessment Centre (An ABG Group initiative for identified numbers of the talent pool)

Involved in several business improvement initiatives

Possessing an eye for the detail, was able to facilitate up gradation of five team members

Career Progression :

Promoted as a Vertical Head in October 2011 for handling Enterprise & Retail Postpaid for the circle

Promoted from Senior Manager to Deputy General Manager in 2014

Direct Sales Manager Enterprise Sales Kolkata –Idea Cellular Ltd ( Sr manager) ( 4th Aug 2009-30 Sep 2011)

Responsibilities:

Creating and Leading the Postpaid Enterprise Direct Sales Team for the State of West and South Zones of Kolkata with a vision of mapping and creating month on month incremental RMS and CMS in identified Enterprise Accounts.

Notable Credits:

Recruited, Trained and Created a Crack Direct Enterprise Sales Team of individuals and upgraded deserving individuals to the next level

Contributed to 70% of the revenue in the Circle

Closed 5 National Deals with Berger Paints ITC Ltd,Eveready Industries, Exide Industries and Magma.

Direct Sales Head Enterprise Business Kolkata –Reliance Communications Limited( AGM) ( March –July 2009)

Responsibilities and Notable Credits :

Leading a team of 30 Direct Sales Personnel for providing wire-line solutions, voice and data to identified set of accounts

Acquired India Infoline on Voice ( Centrex ) across the state and India Bulls on PRI ( Revenue of Rs 1Cr monthly)

Closed a MPLS VPN of 385 Sites Nationally from SREI

Corporate Sales Manager,Airtel Enterprise Services –Kolkata ( Manager) ( June 2006 –Feb 2009)

Responsibilities:

Leading the Airtel Enterprise Business Unit( 7 Key Account Managers ) for providing GSM, Blackberry, Fixed Line Voice and Data solutions to Identified Enterprise Accounts of Kolkata.

Notable Credits:

National Deal (Mobilty )with Berger Paints, TIL,ITC,Eveready,Emami,Magma NICL and United Bank of India

MPSL VPN National order for implementation of CBS at Allahabad Bank

MPLS and Internet Orders from Exide ITC,Magma,Coal India .

Revenue enhanced from 55 Lakhs to 9.5 Crores per month

100% conversion of 36 accounts from Competition

Awarded the Best Team Leader Award (Gem of East) in ’07-08

Direct Sales Team Manager –Corporate Sales – Tata Teleservices ltd Kolkata ( AM)( Dec 2004- June 2006)

Responsibilities:

Recruiting, Training and Leading the Direct Sales Team initiative in large Enterprise Accounts for wireless Voice and Data.

Notable Credits:

National Deal with Berger Paints and ITC Limited

Acquired seven large BFSI Accounts

Personally Contributed to 55% of Circle Enterprise Revenue in FY 2005-6

ATM Solutions to HDFC and ICICI Banks through Fixed Wireless Phones

Key Accounts Manager Corporate Sales Kolkata –Hutchison Telecom East Ltd (Dec 2002-Dec 2004)

Responsibilities: Handling 35 large corporate accounts for generating incremental CMS and RMS in the same

Notable Credits:

National Deal with Berger Paints and AV Birla Group

Advertisement Executive –AnandabazarPatrikaPvt Ltd –( Mar 2001- Nov 2002)

Responsibilities: Direct Sales for procuring advertisement Sales from clients advertising with competition and relationship building with clients and advertising agencies.

Notable Credits:

Successfully and productively identified Direct Sales Associates as a potential appointment advertiser category and developed them

Associated with ‘Career Moves’, an event organized by The Telegraph Appointments Team

Was a part of the Launch Team of “Telegraph Jobs”, a unique feature targeting appointment advertisement clients

Academic Sales Executive –FT Knowledge New Delhi ( June 2000- February 2001)

Responsibilities:

Handling strategic alliances with Business Associates

Responsible for marketing training modules, audiovisual curriculum content to the corporate

Notable Credits:

Successfully and fruitfully attended a Sales Conference at FTK Head Quarters at London after completing the set target for the first quarter.

ACADEMICS

B.Com.

CalcuttaUniversity (CityCollege of Commerce), in ‘1997

PGDBM (Post Graduate Diploma in Business Management)

EMPIBusinessSchoolNew Delhi (Recognized by AICTE and Ministry of HRD), in ‘2000

Specialization: Marketing

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