Manager Sales
Resume:
OBJECTIVE
To be in the position that suits my qualification.
To be able to apply my knowledge in my field of specialization
To take a new role that could grow more my career
EXPERIENCE
DXC.TECHNOLOGY
SENIOR Professional Business Operations Analyst
(June 2018- Present)
Tools : Office 365, ALM, QlickView, Sharepoint, PowerBI, Workday
ASEAN Business Operations and ASEAN CCOW SPOCS
oGenerate ALM VC Productivity Report on a weekly basis.
oCollect information from Delivery Lead from ASEAN region regarding DLG target, SW Maintenance and other info related to ASEAN P&L account.
oMonitor the CCOW (Agency Contractors) to RCOW (Regular Employee) conversion within ASEAN P&L.
oMaking sure that all request for ALM creation for CCOW and NTCOW savings should be created within the day or as soon as possible.
oCoordinate and confirm with the requestor/savings owner regarding the status if PRB or LARS request is/are already approved, and PO already released.
oWorking closely with ASIA CCOW Anchor regarding the agency contractor conversion to perm conversions request and other CCOW initiative.
oMaking sure that all conversion request should be included in ASEAN Conversion Master list as this will be reference of IWFM and RRB during approval process.
oHelp the Accounts to coordinate and follow up all the demand requisitions for agency contractor conversions to approve this in RRB – ASIA and CCH.
oReport the conversion status during weekly call with ASIA CCOW Anchor.
Demand Management
oCoordinate with Accounts Project Manager regarding the fulfillment status of open requisitions within ASEAN Region.
oFollow up and coordinate with Account Delivery Leads and Project Managers regarding the PPMC demand for cleanup.
oCoordinate with Project Managers and Account Delivery Lead regarding the aging and closed PO if remaining balance can be considered as savings.
Contractor to Permanent Role Initiative
oCoordinate with Project Managers and Country Account Delivery Lead regarding the candidate for conversion from contractor staff to Perm employee for ASEAN Sub Region.
oMonitor 155 conversion cases from contractor to Permanent employee from logging of request, approval and up to onboarding of candidates.
ACCENTURE INC
(July 2011 – Feb 2018)
BUSINESS OPERATIONS SENIOR ANALYST
August 2016 – February 2018
Capability: Process Improvement/Six Sigma
Tools : Office365, Sharepoint, Siebel, ServiceNow (SNOW)
CONTINUOUS IMPROVEMENT
oConduct Value Stream Mapping, Analytics, Entitlement Study and Design Thinking Methodology to identify gaps, challenges and opportunities to improve a certain process.
oCoached project owner on what methodology to be used to complete the documentation the process improvement project.
oHelped project owners to get their Green Belt and Yellow Belt Lean Six Sigma Certification.
oCoordinate all automation project to TechXpert team or Development team based on the solution identify during the entitlement study and design thinking session.
oConduct Training for Yellow Belt Six Sigma.
oMonitor the end to end process of all submitted process improvement projects from different capability such as Sales and Operations, Relocation Management or People Mobility, Accenture Workplace Solution and Business and Operations and Services.
oManage the project completion of process improvement project based on the SLA/target completion.
oPresent the solution to project Manager and Senior Manager prior automation and get their sign off.
oCompute the estimated and actual cost and FTE savings (comparison of As-Is Process and To –Be Process).
oCreate dashboard and provide updates to Leadership / SMR's and Executive per capability re: the status of FTE/ headcount savings based on completed projects.
oPresent the High Impact Project per capability during the Global Call.
QUALITY ASSURANCE
1. Accelerated Audit
oHelp Risk Management team to conduct accelerated QA on People Mobility to check if assignee or foreign national has a valid documentation such as visa and permits prior going to Philippines for a Business or Work trip.
oCheck if People Mobility has the right process documentation in place to processing a certain initiation.
oCheck if Accenture is compliant with the Bureau of Immigration and PEZA policies and laws.
2. DLW
oHelp People Mobility Team to verify the correctness of amount (allowances on a monthly basis) submitted by Global counterparts as payout for the Filipino assignee working outside Philippines.
BUSINESS OPERATIONS ANALYST
September 2013 – August 2016
Capability: Operational Excellence, Quality Assurance, Project Management, Reporting, and Delivery Excellence
OPERATIONAL EXCELLENCE / CONTINUOUS IMPROVEMENT
oIdentify scope of work and determine the core and sub process of certain project
oInitiate and identify the correct metric (KPI’s) to measure the performance of project
oIdentify the potential risk and actual risk or issue that affects the performance of the team on a daily basis.
oMonitor the performance of the team on a daily, weekly and monthly basis.
oDetermine the controls in the operations to avoid issues and escalation.
oMonitor the Quality Utilization and Productivity performance of FTE’s
oConduct Time and Motion Study to identify the standard handling time per activity.
oConduct Capacity planning to know the current baseline of team in terms capacity volume and the OPTIMAL Headcount required.
oConduct regression analysis to correlation of data
oPerforms regression analysis to identify if the output performance has a significant relationship to the provided leading metrics.
oMonitor the performance of FTE on a monthly basis through scorecard.
oCreate control charts to monitor if the performance is stable and capable.
oIdentify areas for improvement
oCreate a Pareto analysis to measure the high error contributor.
oDrive process improvement initiative of supported functions/project
oHelp project owners on what is the correct tool to use
QUALITY ASSURANCE
1.Compliance Audit
oCheck and review the compliant in statutory requirements of the local government.
oCheck and review in compliant with Environment Management System (Global ISO certification).
2.Transaction Quality Assurance (TQA)
oIdentify gaps in the process especially with financial impact.
oSuggest and recommend areas to improve to avoid escalation.
BUSINESS OPERATIONS SENIOR ASSISTANT
July 2011 – August 2013
PROJECT MANAGEMENT(INFRASTRUCTURE AND TOOLS)
oCoordinate the infrastructure requirements of 30 projects (under Accenture Business Services) regarding seats and technology.
oCoordinates with the Project Manager the forecasted headcount as basis for additional of seats and technology.
oMonitor the seats inventory of Accenture Business Services.
oCreate reports on the tech seats charge of the ABS International Projects.
oCoordinate with Project Manager on their requirements when they need to move to other location.
oProvides reports to the Senior Leadership.
oPerforms initiative to improve the seat utilization of Accenture Business Services and to get cost savings.
MARLOW NAVIGATION TRAINING CENTER
RESEARCH AND DEVELOPMENT ASSISTANT
July 2010-July 2011
Prepare an analysis on the no. of demands of course materials on a monthly basis
Provide statistical analysis on the top performing schools under cadet development program.
Assist in encoding course document’s (i.e. course framework, course outline, timetable, syllabus, instructor’s guide) as required.
Process course applications and maintain associated manuals and computer records.
Request/ inventory and/ or maintaining stocks within the Research and Development Section.
Perform other duties as may be assigned by the immediate superior.
CONCERTED MANAGEMENT CORP.
MARKET RESEARCH ANALYST:
September 2008 – December 2009
Provide market analysis based on customer type, growth trends and brand.
Provide growth analysis on the retail sales under MGC per brand, model and specification.
Gather information about competitor’s price.
Compare the MDPPA Monthly Sales Report to Retail Monthly Sales of Motortrade Group.
Monitor the inventory level of Motorcycle Units.
Prepare purchase requisition/order using SAP (Material Management).
Assist the Sales and Marketing Manager in monitoring the pricelist.
Prepare and disseminate of promo memorandum and pricelist to all branches and respective persons.
GENTRADE INTERNATIONAL PHILS.INC.
INVENTORY ANALYST
August 2006 – September 2008
Work closely with Spare parts Manager and Logistic Manager to achieve fulfillment, turnover, in-stock, sales and profitability goals.
Analyze inventory levels; communicate with suppliers regarding inventory shipments.
Analyzing and consolidating of Spare Parts Movement (fast, medium, slow and dead stock item) based on average monthly demand submitted by parts custodian from 31 branches nationwide.
Maintain control of inventory in all branch locations by working with purchasing, receiving, and production areas of the company
Coordinate the counting of physical inventory or cycle counting in a timely and accurate manner, and perform spot-checks on specific inventory items as needed.
Monitor the Sales versus the total consumption every month.
Initiate and prepare various inventory reports requested by the Spare Parts Department Manager.
Performs backup role for receiving as needed.
Performed daily purchased activity.
Performs other related duties and responsibilities as required by the Spare Parts Department Manager.
Create and ensure the accuracy of raw material purchase orders, reconcile month end inventories, calculate required month-end inventory adjustments, organize and prepare monthly inventory reports, perform year-end physical counts, and be responsible for systematic accuracy of inventory at several contract packing plants and warehouses.
Coordinate the Service Department Warranty Section regarding the warranty claims.
NATIONAL STATISTICS OFFICE
REQUEST SERVICE OFFICER
July 2005 – July 2006
Conduct time and motion study.
Process the request documents of the customer/public person.
Serves as an OIC when superior is not around.
Serves as a cashier reliever.
Review and released the request application.
ACHIEVEMENT / SKILLS AND CAPABILITIES
1.CERTIFIED YELLOW BELT SIX SIGMA- Accenture
2.Nominee for Leadership Award in AEE Gantimpala Award – Accenture 2017
3.Helped 15 FTEs to get their Yellow Belt /Green Belt Lean Six Sigma Certification
4.Promotion from Senior Assistant to Analyst (ACCENTURE) - August 2013.
5.Promotion from Analyst to Senior Analyst
6.Consistent Top Performer for Five Years
7.Nominated for the AEE Premier “ Role Model Category” – Year 2017
8.Helped 15 resource to get their YB Six Sigma certification
9.Successfully conducted a Yellow Belt Six Sigma Training
SKILLS
COMPUTER LITERATE (MS WORD, EXCEL, POWERPOINT, OUTLOOK).
SHAREPOINT
PowerBI
QlikView
SPSS
Account Lifecycle Management Tool (ALM Tool)
Siebel (CRM Tool)
ServiceNow (SNOW)
Office365
Workday
OPERATIONAL EXCELLENCE
PROCESS / CONTINUOUS IMPROVEMENT
STATISTICAL ANALYSIS / DATA ANALYSIS
QUALITY ASSURANCE
INVENTORY MANAGEMENT
PROJECT MANAGEMENT
EDUCATIONAL BACKROUND
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES – GRADUATE SCHOOL
Master in Business Administration (MBA)
Sta Mesa Manila ( 2010- Present)
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Sta. Mesa, Manila (2001-2005)
BACHELOR IN APPLIED STATISTICS
ZAMORA MEMORIAL COLLEGE
HIGH SCHOOL DEPARTMENT
Bacacay, Albay (1997-2001)
GUBATELEMENTARY SCHOOL
Bacacay, Albay (1991-1997)
CHARACTER REFERENCES
Henry Sahagun
Operational Risk Consultant – Wells Fargo
Herbert Bundoc
Business Continuity Practitioner and Risk Manager
Nestle Shared Services
Symonette Concepcion
Manager, DXC Technology
I hereby certify that the above information is true and correct to the best of my knowledge.
Applicant Signature
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