Nurse Manager

Moira Speed BSc RGN CPHQ CPPS

Date of birth ** February 1962

Nationality: British

Current location: Abu Dhabi, UAE

Contact details: (M) +971( 0-55-568-****

(L) +971 (0)2 650 8854

(E) **********@*****.***

Profile

I believe myself to be a highly motivated and driven manager dedicated to delivering exceptional quality work; always aiming to uphold high personal and professional standards.

I am very adaptable and able to work autonomously as well as part of a team. I am open-minded, adaptable and responsive to accept and implement change.

I enjoy being inspired and to inspire others by leading by example. I enjoy working toward a deadline and I flourish in a pressured environment. I believe in always maintaining an open, honest and ethical dialogue with my team and colleagues

Managerially I have been instrumental in commissioning multiple projects for new facilities where my key involvement stretched from managing theatre related issues to all aspects of strategic planning; including the recruitment of staff, implementing procurement database

I have spearheaded a successful JCI accreditation, taking responsibility for the initial production of all policies, original paperwork and procedures, induction and essential training for accreditation, safety sessions and other topics new to the clinic

I have also implemented strategies of large equipment instrument selection and procurement and setting up the paperwork and electronic systems for the organisation.

I place large emphasis on quality and safety by driving and promoting a proactive approach by

involving all staff

I oversee and take part in the teaching, mentoring, coaching, continuous education and development by also actively taking part in both practical and theoretical teaching activities so to ensure and monitor the quality of the education of staff of all grades.

I have spent most of my professional career in the operating theatre environment, working in a high-pressure environment as a member of a skilled multi-disciplinary team.

My ultimate goal is to ensure superior quality in patient care, ensure the overall success of my organization and to create opportunities for overall job satisfaction including my own.

Skills:

Managerial

Routine management of the OR area pertaining to list management, equipment and staffing requirements. Departmental HR activities pertaining to management of leaves, study time, annual appraisal, development of job descriptions, conflicts.

Production, development and review of clinical and organizational policies and procedures in accordance with national regulatory, legal and JCI standards

Accreditation expertise, having coordinated and worked through the entire process, from application, policy writing, production of paperwork, coordinating staff activity related to preparation work, and all teaching related to JCI itself and additional procedures we needed to initiate.

Education of staff of all grades: I do teach various subjects, both clinical and soft subjects, facilitate learning via company reps and actively encourage participation in external study days and conferences.

Encourage good channels of communication between departments and staff members in written and oral form

Having been a member of commissioning team, I have been exposed to new areas, such as procurement and facility management. As a NEBOSH IGC holder, I have had responsibility to develop HSE policies in line with OSHAD standards.

Skills:

Nursing:

Working in the operating theatre/PACU for a variety of cases

Peri-operative care of the patient undergoing surgical procedures

Acting as the patient’s advocate

Communication with other healthcare and hospital professionals at all levels

Preparation, planning and logistics for the organized delivery of care in the OR area.

Implementation of clinical nursing policies and procedures in accordance with international and organization standards.

Academic qualification:

Geneva Business School 2019

MBA Healthcare Management ( Graduating SEptember 2020)

Nottingham University - Nottingham UK 2010

BSc health care Studies (peri-operative Nursing)

Nottingham University UK 2010

Specialist Practitioner Award (in tandem with BSc)

Trafford school of Nursing - Manchester UK - May 1986 -June 1989

Registered General Nurse

BSc Social science Open University - UK 1994

Romford College of Nursing Midwifery and Health Visiting - Romford UK 1991

Operating Department and Anaesthetic Nursing (English National Board)

Nottingham University

UK 1997

Teaching and Assessing in Clinical Practice

(English National Board)

Higher national Diploma in Biology - Dundee College of Technology (now Abertay University)

Scotland 1984

Certifications:

Certified Professional in Healthcare Quality - Mar 2017 - ID 329074 (exp 2020)

Certified Professional in Patient safety - June 2017 - ID PS0250812 (exp Jun 2021)

Project Management Professional training course May 2019

NEBOSH certifications in Occupational health & Safety and Fire Safety and Risk Assessment

EMPLOYMENT DETAILS

Employer

Aspen Medical

Position

Clinical Project Manager

Employed Since

28 Aug 2018

To

1 August 2020

Clinical lead in building six primary care clinics toughout the Emirate of Abu Dhabi

The role involves purchasing and procurement for all equipment for six primary care clinics which are being built under the direction of the Department of Health.

Responsible for all policy and procedure development, leading to early JCI accreditation once the clinics are opened.

All clincal matters, including learning and development curriculum, orientation and on-boarding for all new staff, job descriptions and interviewing nursing staff.

Senior management representative for the company for clinical affairs.

Clinical lead inCOVID 19 project, caring for staff and liaising with hotels over mannafement of staff and safety policies.

Employer

National Hospital Abu Dhabi

Part of the Avivo Group

Position

Clinical and Support services manager

Employed Since

15 July 2018

To

31 Dec 2018

22 bedded facility caring for in- ad out-patients in a variety of specialties

Was hired as the expert theatre practitioner as a part of a team to commission a major renovation project. This involved redesigning the existing building to include two new theatres, a CSSD and a new endoscopy and delivery suites.

Was given responsibility for a number of existing services in the hospital, implementing changes for a struggling facility.

Responsibilities included the overseeing of most of the services in the hospital, with the exception of the doctors, the finances and the marketing strategy.

Nurses and nursing practice was a focus for improvement, both in education, skills and organization and above all, patient interaction and safe service delivery. This involved very basic education for all nurse and customer care staff.

Quality improvement as key focus; the existing service amounted to production of JAWDA figures in line with DOH requirements. Nothing else had been implemented

Customer service was considered to be poor, and this was a third focus for service improvement across the board.

The existing theatre and CSSD was in a very poor and unsafe state, and most of my work was to improve this state while the structural improvements were ongoing.

After a few months, the theatre project was cancelled, and my position terminated.

Employer

Conceive Gynaecology and Fertility Hospital, Sharjah UAE Part of the Avivo Group

Position

Operations Manager

Employed Since

7 September 2016

To

9 July 2018

Ambulatory care facility with 4 beds for sedation day care

Responsible for most aspects of the running of a busy fertility centre in Sharjah, and its satellite branch in Jumeira Lakes Towers.

My duties excluded marketing a finance, but all other aspects of running the clinic.

Operations - day to day running of the clinic, staffing, minor repairs and upkeep of facility, patient complaints.

Supply chain: Overseeing procurement and purchasing

Facilities-responsible for the safety and condition of the fabric of the facility. Overseeing AMC /PPM contracts for all companies associated with us. Liaison between departments at Ministry of Health and Sharjah Municipality regarding all matters pertaining to the running of the Clinic.

HR- responsible for routine upkeep of records and personnel paperwork. In charge of HR policies and all matters pertaining to leave, discipline and Labour Law.

Health and safety- The Facility Health and Safety Officer/ Fire Officer. In charge for inspections and training of staff. Overseeing adherence to HSE law and development of policies and procedures in line with current legislation.

Quality- All policies and procedures relating to the facility. Leader and coordinator for JCI. Provision of, updating and leading the changes of evidence based standards throughout the facility, and writing policies, procedures and paperwork regarding JCI chapters.

Nursing- head of all matters related to nursing. Coordination of CME/CPD activities

Learning and development- Acting as liaison/facilitator for the in-house and external CME/CPD courses. Arrangement of company representatives to teach for new procedures, such as POC testing. Active teacher for

JCI accreditation preparation

Fire safety

Incident reporting

IPSG

Patient assessment and education

Theatre standards.

Others as needed.

Employer

Nation Hospital, Abu Dhabi UAE

Position

Unit manager OR, CSSD and endoscopy suite

Employed Since

1 June 2015

To

21 June 2016

a 142 bedded general hospital in central Abu Dhabi.

Head of department for a new commissioning project, for a brand new European standard facility.

Responsibilities included all tasks involved in the establishment, smooth running and efficiency of the operating department and associated areas. The unit comprised 5 theatres, endoscopy unit, CSSD and recovery ward.

All duties as required by the Chief Nursing officer. Requiring flexibility and multi-skilling.

Policy development at unit and organizational level in line with International, JCI and national regulatory standard.

Interviewing and recruitment of staff, development of clinical education guidelines for initial onboarding and ongoing development of staff in the OR department, including PACU.

Liaising with multidisciplinary staff to ensure the safe running of the department and appropriate scheduling.

Ensuring budgetary guidelines are followed.

Advisory for purchasing of medical equipment and surgical instrumentation, and the consumables required for surgical practice and patient care.

Setting up of the hospital database for purchasing, and initial contact with companies with whom contracts were subsequently signed.

Employer

Dubai and Abu Dhabi UAE

Position

Independent Commissioning Nurse Consultant

Employed Since

April 2013

To

May 2015

Nurse consultant specialising in operating room and CSSD practice, commissioning, JCI accreditation, documentation, nurse recruitment and training, sourcing, purchasing and procurement, inventory management.

Creation and development of evidence-based policies and procedures.

Employer

Wellness One day Surgery Centre Abu Dhabi UAE

Position

Head of Nursing

Employed Since

September 2014

To

December 2014

This one-day surgery centre accommodates surgeries in gynae, general, plastics, urology, lithotripsy and dental, as well as cardiology, internal medicine, and family medicine, as well as a laser technician and a gastroenterologist.

Head of Nursing and member of the senior management team hired for the commissioning of the hospital; OR specialist nurse involved in all matters regarding purchasing instrumentation and all disposables for the hospital, nurse recruitment, and training & development of all non-medical staff. Responsible for all nursing staff pertaining to discipline, leave, training and rostering. Special projects include management of the safety committee ensuring compliance to quality, safety and international standards.

Employer

Medcare Orthopaedic and Spine Hospital, Dubai UAE

Position

Head Nurse (OR)

Employed Since

January 2012

To

April 2013

Private orthopaedic hospital accommodating 17 inpatient and 8 DSU beds, 3 ORs, performing 120 surgeries monthly. This second Medcare Hospital specialized for a wide range of orthopaedic procedures. The OR department covers a wide range of orthopaedics, from minimally invasive spinal procedures to major joint revision.

Responsible for planning all aspects of OR requirements from specialist equipment, instrumentation and staffing. Commissioned the OR suite.

Sourced new products and implants and assisted in the evaluation and provision of these to the end users. Initiated the procurement and tendering process as well as quality assurance, standards, policy and procedure setting and audits.

Maintenance of records. Implemented inventory and stock control system.

Organized staff training scheduling in clinical and non-clinical topics, as well as training and mentoring new staff.

Active member in the hospital JCIA accreditation committee. Initial leadership to a mixed team of new and experienced medical and nursing staff in a new environment, and for driving the performance of a much larger, expanded service.

Implementation of training programmes and quality assurance projects. Daily running of the OR department, sorting out small problems and issues.

Organising and planning use of loan equipment. Member of the hospital Infection Control and Management Forum. Changed the culture of tasks into patient-focused, evidence-based nursing care. There were 10 RNs,

3 HCAs and 2 CSSD technicians reporting to me.

Previous experience:

Specialist RN (OR)

The City Hospital, Dubai Health Care City, UAE

April 2011 – December 2011

200 bed private hospital, providing care across a variety of specialties from general, plastic, OB/gynae, ENT and orthopaedic procedures in 6 ORs, performing around 500 surgeries monthly. Demanding pressurised environment. A variety of emergency procedures come into the OR, from vascular, trauma and cardiology emergencies to Caesarean sections and post trauma reconstruction.

Participated as a member of the hospital Go Green Committee and the multi-disciplinary Quality Assurance team. Benefitted from the learning opportunities gained in a varied OR environment, updating old skills and acquiring new ones.

OR Manager

Hôpital Franco-Emirien, Abu Dhabi UAE

September 2010 – January 2011

Private hospital with 13 inpatient beds, 1+1 OR with 15-20 weekly cases. Caseload included endoscopy, gynaecology, obstetric, laparoscopic and open abdominal surgery, ENT and occasional minor orthopedic procedures.

Appointed to initiate change and lead the department towards a new development. Responsible for implementing policies, procedures and protocols and to take charge of the department. Initiation of strategic planning for new build, as well as basic standards, and employee motivation and focus. Sourcing equipment and products for the new project. Taught nurses the standards in OR practice, infection control and medication management. Improvement of inventory management, stock control and equipment management.

Charge Nurse (OR)

Rashid Hospital Trauma Centre, Dubai UAE

January 2009 - September 2010

500 bed trauma and acute care hospital, 6 ORs (+2 DSU ORs) performing over 150 major cases weekly.

Appointed as a charge nurse (band 7 equivalent) with a special interest in orthopaedic trauma, with overall charge of 2 rooms in the trauma unit. Responsible to the theatre manager for overall running and performance of theatres, staffing and implementation of policies leading up to JCIA accreditation. Part of a small theatre management team implementing updating and change within a multi-cultural department. Communicating change and maintenance and improvement of standards, policies and practices in the department. FMEA of various health and safety issues within the department. Conducted FOCUS PDCA projects in the department. Special responsibility for risk assessment and radiation safety in the department. Member of the Hospital Nursing Practice forum, reviewing, organising and implementing policies hospital-wide. Scrub nurse and surgical assistant for orthopaedic, vascular and maxillo-facial polytrauma. In addition to the management role, the other remit of Interhealth Canada was to facilitate professional development and succession planning for the future of Rashid Hospital.

Trauma Staff Nurse - Promoted to Sister in February 2002

Queens Medical Centre, Nottingham UK

October 1994 – January 2009

Promoted to sister in February 2002

University teaching hospital, tertiary referral centre across multiple specialties. 1200 bed acute care, 30 theatre unit.

Staff nurse in trauma, performing anaesthetic and surgical roles in a busy, 24-hour major trauma theatre. Also gained experience in vascular, colo-rectal, maxillo-facial, and elective orthopaedic procedures. Some limited training in obstetric and neuro surgery. Worked mostly in elective orthopaedics, with some general experience. Undertaking complex primary and revision hip and knee surgeries along with foot, hand and paediatric cases. Special interest in Ilizarov techniques, having visited Kurgan in 2004. Taking charge of the department out-of-hours and on weekends, coordinating a team of 13 nurse plus 4 anaesthesia technicians, liaising with surgeons and anaesthetists to prioritise emergency workloads in and out of theatre. The only sister for three busy elective orthopaedic theatres, overseeing the day to day running of lists, availability of equipment. Acted as first assistant on a regular basis, for orthopaedic, vascular and general procedures. Training, development, evaluation and guidance of staff. My own theatre was also the training theatre, providing me the opportunity to scrub for my department, but also back-scrubbing and training a new nurse from qualification. Responsible for duty roster for my team. Planning for the weeks ahead. Record keeping for absences, incidents and near misses. Prepared reports of delays in the OR which contributed increased productivity and efficiency in line with Department of Health papers.

Princess Mary’s Royal Air Force Nursing Service Royal Air Force College, Cranwell UK

Aeromedical Evacuation Squadron, RAF Lyneham, UK

May 1998- August 2000

Met demanding specialist entrants’ officer training requirements and served 2 years as a member of the Auxiliary Royal Air Force as a nurse member of 4626 Aeromedical Evacuation Squadron.

Registered Nurse (OR)

John Radcliffe Hospital, Oxford UK

August 1991 - October 1994

University Hospital of 500+ beds, major teaching and research hospital, centre of excellence and tertiary referral centre across various specialties in * ORs 35-40 major surgeries daily.

Appointed to theatres undertaking a variety of scrub roles in trauma, vascular, colo-rectal, hepato-biliary, dental, breast and emergency general surgery. Assisted the surgeon in addition to nurse scrub duties. Oxford fired my enthusiasm for developing in an extended role, and expanded my learning horizons. Learning and self-development were actively encouraged, and it was here that I developed high standards and expectations as a nurse.

Post-Graduate Staff Nurse

Harold Wood Hospital, Romford, Essex UK

June 1990 – July 1991

District general hospital with attached college of nursing. 450 bed unit as part of a 2-hospital site. 6 ORs + 2OB ORs, performing around 25-30 cases daily.

As a post graduate staff nurse operating department and anaesthetic nursing, this 57-week course giving a general overview of surgery and anaesthetic practice in orthopaedics, ENT, general surgery, gynae/obstetrics, ophthalmic and accident and emergency work. I also choose to spend a week on coronary care. I gained practical experience and training especially on anaesthetic placements.

Student Nurse – graduated to Staff Nurse June 1989

Trafford General Hospital, Davyhulme, Manchester UK

June 1986 - June 1990

500 bed district general hospital serving a large community in a major UK city. Busy centre for various general, ENT, urology, gynae and orthopaedic procedures, incorporating 6 theatres. 140 surgeries weekly.

After completing my RGN training, I went straight to theatres as a staff nurse, starting off in recovery, which lasted about 10 months. In theatre I worked in a GU theatre doing many cystoscopies and TURPs. I gained basic skills in general and gynae surgery, in addition to recovery room, where I spent 10 valuable months.

REFERENCES

All references and supporting documents available on request.

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