Executive Assistant Employee Relations
Resume:
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RESUME
MA. ELENA M. NATERA
#*** *. ********** **. ***** City
Contact No. 092********/091********
Email add: *************@*****.***
Objective:
To work in a stable company where hard work, efficiency, productivity and enthusiasm is required and rewarded at the same time seeking task relevant to my knowledge, education and capabilities. Qualifications and Skills:
Quick learner can work diligently under pressure, very much disciplined and very flexible to other automated tasks being asked by upper management. Have a professional demeanor and service- oriented attitude.
Work Experience:
Resource Solutions (Recruitment Process Outsourcing) Aug.26, 2019- Feb.6, 2020
Executive Assistant to the Client Service Director/ Recruitment Team Coordinator
Manage calendar of CSD including scheduling requested meetings, monitoring meeting response/declines, proactively checking additional team members calendars for availability, etc.
Collate and document CSD expense reports – including but not limited to
Act as the administrator for Social Talent by creating new profiles upon request, removing profiles as needed. Sending chaser/reminder emails via the tool utilizing the interface. Acting as administrator for any other team or companywide programs as assigned
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Support CSD with inbox management including – Reviewing incoming emails, Identifying those that are administrative in nature and actioning on behalf of manager, Prioritizing those that manager needs to give critical attention to and meeting daily to review. Organizing emails/archiving as needed
Oversee the shared drive team folder. Review files and control version management. Organize archiving and folder access
Oversee all new starters onboarding documents and processing. Preparing (with manager inputs) the induction document. Organizing training, intro meetings, and system accesses. Sending welcome emails and introductions
Track Team Leave / Holiday management
Track team leave. Share out monthly all upcoming holidays and leave schedules.
Updating regular content on workplace for the team group. Gathering stories and photos. Identifying key moment positive to publicize
Assist CSD and management team with meeting preparation. Support gathering/building content for presentations, agendas, supporting docs, etc Sharing out agenda and time management. Note and action item taking. Tracking and follow up on action items. Adhoc projects and tasks as assigned. Proactively monitor activities of management and make recommendations of where task can be reallocated to team support.
DB Schenker Global Services Asia Pacific Inc. (Transport and Logistics) June 11, 2018-Nov.23, 2018
Executive Assistant to the Managing Director
Schedules and organizes meetings, appointments, conference calls (calendar management) and ensures that creation and assembly of documents for distribution, meeting room or site reservations, food orders, attendance confirmations, etc. are in order.
Coordinate executive communications, including taking calls, responding to emails.
Reading and analyzing submissions, letters, agendas, memos and determining significance; routing to appropriate personnel in a timely and efficient manner.
Represents the executive by attending meetings in the executive's absence, speaking for the executive
Prepare reports, collect, and analyze information; prepare presentations.
Develop and utilize historical information; provide retrieval of information. Record meeting discussions and provide minutes.
Maintain inventory and office supplies. Anticipate office needs; evaluate new office products; place and often expedite orders when necessary
Uphold a strict level of confidentiality.
Ensure operation of office equipment, -order maintenance when necessary. Troubleshoot malfunction of office equipment.
Data analysis; Proficient in MS Word, Excel, Outlook. Perform filtering and sorting of data.
Coordinate finances assist with budget preparation.
Prepare executive responses to routine memos, letters, or correspondence.
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Provide clerical and general office support to other offices.
Delegate tasks and responsibilities to other staff members when appropriate.
Prepare and develop a records management system; maintain and recommend changes to records system when appropriate.
Interact with customers when appropriate and problem solve. Document complaints and develop an appropriate course of action.
Report problems to executives when they cannot be resolved for attention.
Develop and sustain a level of professionalism among staff and clientele.
Evaluate policies to ensure they are in compliance with corporate rules and mission.
Performs other duties as assigned by direct superiors and managers.
Ensure the smooth and efficient running of day to day operations
Prepares business and social correspondences
Performs multi-tasking jobs and other special assignments (official and personal) that may be assigned by the MD.
Arranges local and international travel requirements and itinerary of the MD.
Ensures that all checks, RFPs, contracts, letters, memoranda, work order requests, and other important documents are signed, methodically, and systematically by the MD. Innerworks International Inc. (I.T Software)
Sept.29, 2016 –April 20,2018
Executive Assistant to the President /CEO
Manage the schedules, meetings, and activities of the CEO
Ensure the smooth and efficient running of day to day operations
Supplies and Equipment Monitoring/Purchase Requisitions
Prepares business and social correspondences
Performs multi-tasking jobs and other special assignments (official and personal) that may be assigned by the CEO/President
Handle and monitor credit card/mortgage payment of the CEO
Receives, makes and screens incoming/outgoing calls
Arrange local and international travel requirements and itinerary of the CEO Hr and Admin Officer:
Handles Employee relations, Employees Files and Placement to Separation, Performance Management, Training Programs/Management Support
Serves as timekeeping administrator by monitoring the Daily Time Record (DTR) log sheet and encoding the work schedules and actual time-in and time-out of employees on a semi-monthly basis.
Provides general facilities administration support in various administration functions which may include responding to calls for facility repair, the purchase of office supplies, including stationery, business cards, name plates, handling special mail requests, printing services, petty cash account, and facility security functions.
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Makati Supermarket Corp. (Retail/Wholesale Commodities) July 20, 2015- May 30, 2016
Executive Secretary to the President
Assists the President of the company in:
Business correspondence, letter writing
Handles and maintains personal and confidential/non-confidential files of the President
Handles telephone calls, sorts mails, fax, and prepares business and social correspondences
Sort internal documents for signatures of the President
Make errands for the President• Related instructions/orders from the President to all department heads and staff
Closely coordinates with all Consultants, Division, and Department Head on the progress of projects, reports, meetings and requirements as instructed
Collates reports and materials as required by the President
Performs multi-tasking jobs and other special assignments (official and personal) that may be assigned by the President
Presidents daily activities vary on a day-to-day basis. Each activity and instruction need elaborate attention
Handles flight and hotel accommodations and prepare itineraries of foreign guests
Handles and arranges official and social functions/parties of the President
Updates transactions and records of the President
Minor decision making for urgent matters in the absence of the President ARC Public Relations Inc. (Public Relations)
May 27, 2013- June 2015
Executive Assistant to the Managing Director/ HR & Admin Assistant/Timekeeping Duties and Responsibilities as Executive Assistant:
Manage the schedules, meetings and activities of the Managing Director
Assist with the day to day coordination and planning of the event program including telephone calls, responding to email inquiries, research, negotiating with suppliers, sending out of proposals
Prepare and assist in sending out email blast to potential clients and restraints
Prepare transmittals, letter, invites and press kit for upcoming event and post event.
Maintain database of clients and event registrants.
Perform other task that maybe assigned by the Managing Director and or Corporate
/ Events Director. Make travel arrangement and hotel bookings.
Maintain and update an adequate filing and recording system HR Responsibilities:
Responsible for the monthly report for employee's attendance, leave attendance, tardiness of employees, complete list of employees, timecard. Responsible for filing of 201 file, Official Business, Leave forms and overtime.
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The Wellex Group Inc. (Holdings and Realty)
March 6, 2006 – April 30, 2013
Executive Secretary to the EVP- Finance & Admin. / HR Assistant Administrative Responsibilities:
Responsible for the proper administration and systematic flow of documents to and from the office of the EVP-Finance & Admin. and ensures confidentiality of all information, records and reports.
Receive and screen all incoming calls in the Office of the EVP.
Maintain and update an adequate filing and recording system.
Screen and receive EVP's visitor
Arrange pertinent requirements needed during conference and other activities
Request for the monthly office supplies of the Office of the EVP.
Manage the schedules, meetings and activities of the EVP.
Assist other departments in their administrative functions.
Monitor incoming and outgoing documents
Compile daily weekly, monthly and year-end reports of all departments. HR Responsibilities:
Responsible for the monthly report for managers attendance, leave attendance, tardiness of employees, complete list of employees, timecard and monitoring of company uniform.
Responsible for filing of Official Business, Leave forms and overtime
Responsible for filing and issuing of certification and contracts such as Resign Certificate, Certificate of Employment, Certificate of Employment, Compensation,Notice of Personnel Action & Terminal pay.
Responsible for safekeeping of confidential files, Inventory of 201 files & completion of pre- employment checklist.
Asian Alliance Investment Corp. ( Holdings )
Paseo de Roxas Makati City
July 9, 2004 - March 3, 2006
Front Desk Receptionist/ Telephone Operator
Operates the PABX system
Receives, sort and log all incoming calls, mails and documents
Responsible for filing and updating of Accounting Documents.
Accounting assistant
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Masas/ Cena Bar & Restaurant
Greenbelt 2 Makati
January 2003 - May 15, 2003
Main Cashier, operates Micros system
Receptionist/ Server
Responsible for taking reservations
Oakwood Premiere Hotel
Glorietta Makati City
January 2002 – July 2002
Telephone Operator, operates the PABX system
Responsible for taking orders for room service
Main Cashier operates Micros.
Belkin Management Consultancy Inc.
Salcedo Village Makati City
June 15, 1999 – April 30, 2001
Front Desk Receptionist/ Telephone Operator
Keep the reception area manned at all times ensuring a temporary replacement during breaks.
Greet clients and visitors in a friendly manner.
Receive, sort and log all incoming calls, mails, fax and arrange for timely distribution.
Operates the PABX system ensuring all telephone procedures are efficiently handled.
Promptly answer/ screen incoming calls with a pleasant voice tone, transfer calls accordingly and/ or appropriate message handling.
Timekeeper and Payroll Assistant.
Winners Hall of Fame Bar & Restaurant
Arnaiz Ave. Makati City
November 04, 1998 – June 04, 1999
Receptionist accompanies guest to their respective seats.
Responsible for taking reservations
Taking Orders
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Asia Profit Inc.
Salcedo Village Makati City
June 21, 1996 – February 22, 1998
Front Desk Receptionist
Timekeeper, handles the attendance of the employees
Payroll assistant, responsible for releasing the salaries of the employees of the other branch office.
Responsible for filing and updating of documents Wendy's
Buendia Branch
August 21, 1995 – February 22, 1996
Worked as a Guest Relations Assistant Representative
Responsible for taking orders, assists guest to their respective seats.
Handles customer complaints
Local store marketing
Extra-Curricular Activities:
Ating Alamin Gabay sa Kabuhayan NBN 4
Resource Speaker for Beads and Accessories Making
Mariel's Creations Online Shop- Baked products
Trainings and Seminars
Effective Business Writing ( Writing with style,intent and StructureI-July 24, 2018 Compliance Basic Program (Multilanguage) Aug. 23, 2018 Email Etiquette – Aug.24,2018
Information Security in the Workplace /DB Trade Compliance Aug.24,2018 Incoterms 2010 –Sept.4,2018
Fundamentals : Land Transport/Basic Logistics/Contract logistics
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Educational Background:
Primary Southeastern College 1982 - 1988
Secondary Southeastern College 1989 - 1993
College Philippine Womens University 1994 - 1998
B. S Hotel & Restaurant Management
Personal Information :
Nickname Mariel
Date of Birth June 29, 1975
Height 5'4
Weight 135 lbs.
Status Widowed
Religion Born Again Christian
Personal References :
Name
Lorie Enriquez
Recruitment Specialist
Resource Solutions
Adrian Macion
Talent Acquisition Jr. Specialist
DB Schenker Global Services Asia Pacific Inc.
Mr,Chris Chan
Operations Manager
Innerworks International Inc.
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