Customer Service Manager

Esteban Lopez

**** ******** *** *******, ***** **238 210-***-****

Email: ***************@*****.*** *************.**@*****.***

PROFESSIONAL OBJECTIVE

Seeking Buyer/Purchasing Agent, Administrative, Customer Service positions that will allow for utilization of good organization and time management skills, refined standard communication skills, excellent attention to detail and cost.

Working to build effective working relationships with clients and vendors in a safe and diverse environment.

EXPERIENCE

September 2018 to Present

Pro Service Clerk/Loader, Lowe’s 7901 Callaghan Road, San Antonio, Texas 78229 210-***-****

Aid with Purchase Orders for Contractors and Customers.

Help locate merchandise within the store for Contractors and Customers.

Assist with loading and unloading merchandise for Contractors and Customers.

September 2012 to March 2018

Buyer/Purchasing, Accenture 6415 Babcock Road Suite 100 San Antonio, Texas 78249 210-***-****

Sourcing, pricing vendors and manufactures.

Negotiating pricing third party.

Completion of business, client and vendor requests in a timely manner.

Co-Monitor inventory, shipping, receiving and manufacturing of parts with supplier and manufacturing company.

Process purchase orders in a timely manner. Forecasting future purchase orders.

Collect/enter data in various databases and reports.

Problem solving. Attend meetings/conference calls with supervisor, client, suppliers and manufacturing companies.

January 2006 to July 2012

Area Supervisor, Sea World of Texas 10500 Sea World Drive San Antonio, Texas 78251 210-***-****

Supervising assistant supervisors and team members.

Maintaining and ensuring all rental equipment is in operating order.

Creating suggested purchase orders, budgeting, maintain labor costs. Handling large amounts of cash.

Negotiating pricing and services.

Delivering customer service and addressing all customer concerns.

Attend company and department meetings. Attend any department training.

Excellent communication, leadership and team building skills.

August 1997 to August 2007

Center Manager San Antonio Family Endeavors 535 Bandera Road San Antonio, Texas 78228 210-***-****

Supervised employees, scheduled work hours, tasks. Conducted performance evaluations. Supervised volunteer groups. Developed department policies and procedures.

Worked to build effective working relationships with vendors and employees.

Purchased office supplies and equipment. Maintained and ensured all office equipment and building needs were addressed. Purchased snacks for an afterschool care program/maintained yearly snack budget.

Negotiated pricing and services. Maintained all inventories and small amounts of cash.

Excellent communication, leadership and team building skills.

EDUCATION

Hallmark College 10401 IH10 West San Antonio, Texas 78230 210-***-****

San Antonio College 1819 North Main Ave. San Antonio, Texas 78212 210-***-****

Oliver Wendell Holmes High School 6500 Ingram Road San Antonio, Texas 78238 210-***-****

Esteban Lopez

6010 Topcroft San Antonio, Texas 78238 210-***-****

Email: ***************@*****.*** *************.**@*****.***

SKILLS

Microsoft Software

Customer Service Oriented

Buyer/Purchasing

Negotiating pricing and services.

Forecasting

Problem solving

Inventory

Scheduling

Budgeting

Databases

SAP/SDS

Communication

Leadership

Labor costs

ACTIVITIES

Airbrush painting

Running/Jogging

Reading Inspiring quotes

Pets (Dogs)

REFERENCES

Upon Request

Contact this candidate