Manager Sales

ALESANDRA (ALLIE) BERRO

*************@*****.*** – 415-***-****

Walnut Creek, CA 94597

EXPERIENCE

Career Group Inc. (Contract at Knighted Ventures)

November 2019 – January 2020

HR Generalist

Processed leaves of absence, maintained records, tracked benefit premiums Reviewed benefits with employees and monitored eligibility for benefits plans Planned and conducted new employee orientations to educate new employees about company policies and procedures Recommended new approaches, policies, and procedures to improve efficiencies in the department and services performed continually

Collaborated with other team members to improve processes and procedures related to human resources. Provided backup to other human resources functions as needed to include working on special projects and training Provided backup support to Operations team members in the region as requested Career Group Inc. (Contract at Restoration Hardware) May 2019 – September 2019

HR Compliance Specialist

Administer 401(k), Employee Assistance Program, Leave of Absence, ADA, Immigration, Workers Compensation Claims, and Ergonomics

Handle associate benefit inquiries and concerns to ensure quick, equitable, courteous resolution Collaborate with the People Team and our external partners to provide unmatched service and quality levels to leadership and the business

Recommend enhancements to practices and plan revisions, and new plans which are consistent with associate benefit trends and “next” level practices.

Copia Resources

February 2019 – April 2019

Account Manager (Contract)

Handled prestige portfolio of clients and acted as a liaison for the company Responsible for account retention and management

Responsible for increasing market penetration at defined accounts and developed new business Built relationships with multiple customer contacts Gained insight into regional customer business, their industry, and trends Prepared client budgets reviewed all client billing, and solved billing discrepancies Performed year-end audit

Meritage Homes Inc.

March 2018 – January 2019

Human Resources Coordinator/Administrative Support Manager Performed Semiannual Talent Analysis

Ensured compliance with all Labor Laws

Handled all benefits questions and work-related questions Maintained all employee files

Performed all new hire orientations and exit interviews Temporarily assisted NorCal Division with new employee onboarding process Coordinated employee functions: open enrollment, team building events, and recruitment fair Provided administrative support to Division President Meritage Homes Inc.

Land Entitlement/ Forward Planning – Mentor Program (September 2018 – January 2019) Executed plans based on department entitlement schedules to meet closing dates and business plans Assisted with coordination and communication with project consultants, including architects, engineers, landscape architects, soils, and environmental engineers in the preparation of required project development applications and approvals

Assisted due diligence efforts for potential land acquisitions Attended key meetings with City Council members and City Staff members Interacted with the Purchasing Management team to elicit their initial input in the architectural design Maintained land acquisition files

Assisted with market research and building permit fees research Prepared collateral materials for current opportunities: maps, marketing pieces, and exhibits Provided administrative support to the Forward Planning Department Manager Macy’s Inc. Administrative Support

October 2014 – July 2017

Team Partner

Coordinated all functions of the hiring process including prescreening applicants, corresponding with applicants, and scheduling interviews with store management

Served as liaison for HR office to help resolve HR issues Managed all in-store training, and maintained training room standards and supplies Monitored new hire orientation and training sessions as needed Arranged distribution of all incoming communication (including phone, fax, email, mail, Stores Portal) Quiznos

March 2012 – August 2014

Restaurant Owner/Manager

Trained employees and guided them throughout their employment Managed employee payroll and scheduled labor based on sales figures Maximized business profits by controlling loss minimization Achieved sales target by increasing local store marketing efforts Maintained restaurant compliance with the Health Department Prepared sales reports and other performance analysis documentation Placed food orders with suppliers and scheduled deliveries of food and beverages Dillard’s Inc. Customer Service

November 2011 – March 2012

Representative

Resolved customers’ complaints and maintained a high level of customer satisfaction Organized workflow to meet customers’ timeframes

Ensured effective and timely processing and shipping of customers’ orders Sorted, prepared, and boxed incoming and outgoing mail Operated telephone switchboard station to answer telephone calls, while handling multiple phone lines for both incoming and directory calls

EDUCATION

Instituto Superior Toulouse Lautrec, College & University Bachelor of Interior Design

SKILLS

Bilingual in English and Spanish

BambooHR, Workforce ADP, iCIMS, Career Builder, Peoplesoft, Taleo, Lotus Notes, Mainframe, and Microsoft Office programs.

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