HENDYA RICHARDSON
**** **** **** ***, ******, KY 40026
502-***-**** ****.*****@*****.***
Enthusiastic and detail-oriented recent graduate eager to contribute to team success through hard work, attention to detail, and excellent organizational skills.
Professional Experiences
United Parcel Service (UPS) – Clerk Louisville August 2015 – Present
Maintaining excellent attendance record, consistently arriving to work on time.
Securing and processing high-value documents, including input data of international shipments.
Managing quality assurance program, including on-site evaluations in a fast-paced environment.
Signature HealthCARE – Legal Assistant Intern Louisville May – July 2018
Assisted litigation attorneys with research, depositions, discovery, and document drafts for court submittal.
Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation, and formatting.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Performed administrative tasks, including revising and finalizing letters, briefs, and memos.
Prepared and finalized documents needed for mediations.
Kroger – Baker & Store Associate Prospect August 2014 – March 2017
Offered each customer top-notch, personal service, and polite support to boost sales and customer satisfaction.
Answered questions about store policies and concerns to support positive customer experiences.
Education
University of Louisville
Bachelor of Arts ~ Political Science: Concentration in International Relations August 2017 – May 2020
GPA: 3.6/4.0
Associate of Arts ~ Paralegal Studies August 2017 – December 2019
GPA: 3.8/4.0 Cum Laude
Jefferson Community and Technical College
Associate of Arts August 2015 – May 2017
GPA: 3.5/4.0
Skills
Legal and Administrative Supports
60 wpm Typing Speed
Advanced Microsoft Office & Adobe Reader
Drafting Agreements & Contracts
Legal Research
Lexis Nexis
Phone Etiquette & Customer/Client Service
Bilingual: English & Bahasa Indonesia
Accomplishments & Rewards
Two times Dean’s List at University of Louisville and three times Dean’s List at Jefferson Community and Technical College.
Pi Sigma Alpha, the National Political Science Honor Society.
The Best Country Speaker during United Nations Model 2019 at University of Indianapolis.
Earned an outstanding performance (A+) for the internship program.