Employee Relations Sales
Resume:
PERSONAL DETAILS:
Name
Joy Precilla
Date of Birth
Address
No 25/12 Ammaiyappan Lane, Royapettah, Chennai 60014.
Marital Status
Married
Nationality
Indian
Passport no: F3167102
Phone
Mobile : 971******* / 917-***-****
************@*****.**.**
CAREER OBJECTIVE:
9+ years of experience in various HR activities like Recruitment, Joining Formality & Induction, Payroll Administration, Training, Employee Relations & Engagement, HRMIS, PMS, Statutory Compliance. Have good exposure to people management in ITES and Realty.
HR ASPECTS
Recruitment Induction & Joining Formalities Compensation Management
HR Policy & Procedures
Training & Development
Payroll
Employee Relations Exit formalities
Attrition Management
HR Audit and statutory comp.
Grievance handling
EDUCATION:
BBA
AA Arts & Science College Chennai. University of Madras
2000-2003
Higher Secondary
Church Park, Chennai.
1998 - 2000
WORKING EXPERIENCE: 1
Company Name Isha Homes (India) Private Limited Location / Years of Exp Chennai / March 2014 – to till date Designation Assistant Manager – HR & Admin
HR Job Profile HR Roles & Administration Responsibility
To handle end to end process of HR Function
Managing the Talent Acquisition and Talent Management operations onsite. Hiring for Voice Process and other functions.
Hands-on experience in implementing various recruitment strategies.
Executing end-to-end activities from onboarding & Inducting new joinees, thereby assuring new joinees are well informed about organizational policies & procedures from joining date
Playing a catalyst role for smooth transition of company.
Played a significant role in building & strengthening the bondage among people at various levels
Conducting fun, team building activities for the teams
Streamlined policies, procedures and their implementation
Maintaining the attrition reports for analysing the attrition trends in order to control attrition
Looking after reward & recognition program
Automation of processes that resulted in time & cost saving
Expertize in handling Payroll, providing solution for salary queries
Statutory compliance and dealing:
oMaintaining statutory records as per Labour Act, PF & ESIC
oFiling of returns as per labour Act
oResolved long pending issues related to PF slips, account transfers handled smoothly.
oSupport to employees for Loan related matters, settlements etc.
oImplemented Checklist, Audit systems for statutory activities.
oGood network with officials, agencies and Law firms for any organizational requirement.
Day to day activities in Admin
Performance Management – Designed customized Performance Management system and implemented Periodic review to ensure consistent productivity.
Engaging in grievance handling & organizing exit interviews
Partnered with HRMS and payroll to deliver compensation programs for over 450 employees, including end-to-end management appraisal, annual bonus cycles and project incentive plans.
Provided effective HR leadership to the business for implementation of HR strategies in-line with business requirements.
WORKING EXPERIENCE: 2
Company Name Reliance Communication Limited Location / Years of Exp Chennai / Sep 2008 – June 2009 Working As Information Resources Manager
IRM Job Profile Preparation of Daily C3 related Reports like
Downloading of Postpaid and Prepaid Reports and publishing the Count Store wise and Ranking
Consolidation various reports like Handset up gradation report, CCA wise performance report, Store walk in tracker, Lead Tracker, etc.,
Downloading details in Recon and publishing DTH count, RCV count, Trg Vs Ach on HS sold.
Preparation of Daily BBC related Reports like
Downloading details in Recon and preparation of BBC Scores.
Sending pack expiry details to all stores.
Consolidation of Computer Education Student details, Calling the students and asking them feedback regarding the teaching and also getting reference.
Store Reports
Growth & Target vs Achievement report to be prepared for the Total TN Circle
PSPD Reports on daily basis to all stores.
ASM wise report for verticals.
Coordinating with the store employees for VC Outstanding collection. (60 days of collection)
Maintenance of MIS
Daily MIS delivery of Reliance World department (Postpaid, Prepaid, Broad Band Business & Video Conferencing Reports) Maintaining Yearly, Quarterly & Monthly reports.
Preparation of presentation and review the same to the management on monthly.
Providing data to DAKC.
Preparation of PPT regarding Achievement and Action plans.
Ensuring all store employees having Clarify IDs.
HR Activities 1. Recruitment & Selection
Responsible for overall recruitment activities
Having a detailed conversation with the candidate regarding his/her job profile.
Scheduling & Conducting HR interview (Personal interview, Telephonic interview, Through VC & Online Test etc)
Hiring Process.
Monitor and follow up with the candidate till he or she joins, carry out joining formalities.
After final selection process, issue of offer letter.
2.Payroll
Preparation of Attendance on monthly basis for store employees.
Support on various HR quires.
Preparation of Incentives on fixed slab for store employees on monthly basis.
3.Training & Development
Nomination of Employees for C3, BBC & VC Training and booking VC for the same.
Ensure every employee undergoes a structured induction programme training arranged from HO.
Ensuring employee take up the online test every month after they training.
If needed arrange for Basic induction programme training for new joiners.
4.Maintenance of HR MIS
MIS Report on RAG (Required Available & Gap)
Maintaining database of store employees (MIS)
Ensure the Employee Code& ESI Cade generated and handed over to the employees as soon as he joins.
Preparing Activity Calendar every month.
Uploading VLA Admin portal.
Providing Manpower data to DAKC.
WORKING EXPERIENCE: 3
Company Name Accel Frontline Ltd.
Location / Years of Exp Chennai / Nov 2007 – Sep 2008 Working As National Sales Co-ordinator
Job Profile Co-ordinator Sales Coordinator – My key responsibilities
Calling IT Heads for appointments.
Following for weekly report with all 10 regions.
Preparing reports on weekly basis.
Sending Leads & companies data bases to all regions
Follow up for new orders.
Preparing offers.
Admin Activities: Ticket Booking:
Air Tickets & Train Tickets booking & also maintaining Travel Vouchers.
Mails – Maintaining Documents. (Certificates)
Sales Team Needs - Follow-up for the mail ID’s & Bank accounts for Sales team.
For conference making arrangements for Company Guest House.
WORKING EXPERIENCE: 4
Company Name VSNL Internet Services Limited (ISP)
(Formerly known as Primus Telecommunications India Ltd.) Location / Years of Exp Chennai / Dec 2005 – Nov 2007
Working As Executive – Administration
Job Profile Documentation – My key responsibilities
Preparing the proposal & sending it to customers.
Filling the documents for future reference.
Admin Activities
Mails – Preparing mails of all new orders or any amendments mail will be sent to Head Office every day.
Excel Work - Whatever documents prepaid for the day. Should be entered in excel day to day. For future reference.
Admin -Keeping track on stationary, Maintaining order forms, Courier.
Attendance – Preparing attendance every month & sending them to HO.
Co-ordinator Sales Coordinator – My key responsibilities
Fixing appointment for new sales.
Sending following reports on daily
-Branch activity sales report.
-Order details picked for the day.
-Processing orders and sending it on a daily basis.
Coordinating with HO for Go-ahead to deliver the links.
Sending quotes to customer.
HR HR Job – Key Responsibilities
Calling the consultancy & sending mails about the vacancy in VISL
Short-listing resumes/Profiles according to specified skill set and other qualification.
Screening candidates by Conducting Telephonic Interview, Discussing the opening with candidates, checking their skill, experience and suitability for the position.
Maintain the enter candidates list in files & excel sheet. (MIS)
Sending mails to HO for offer letter.
WORKING EXPERIENCE: 5
Company Name Stracon India Ltd.
Location / Years of Exp Chennai / Aug 2004 – May 2005
Worked As Trainee – Team Member ( Indian Airlines Call Center )
Job Profile Marketing – Calling Frequent flyers & updating about the new products.
Reservation – Making Reservation for Travel Agent.
Flight Delay Activities Calling the entire passenger in a flight & updating about the
delay.
Pre-flight – Sending reminders to Travel agent about feeding the ticket numbers in
the booking made by them.
ADDITIONAL QUALIFICATION:
Computer Knowledge
MS-Office, Windows 98, 2000, ME, XP, Linux & Lotus Notes.
Typing Skills
Higher
Diploma In Air Ticketing
( International Airlines Academy )
First Class
I Here By Declare That The Above Mentioned Information Is True To The Best Of My Knowledge.
Date :
Place : Chennai ( K.S. Joy Precilla)
JOY PRECILLA
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