Digital Product & Program Management.
Resume:
Accountability
Strategic Planning & Execution
Cross-Functional Collaboration &
Stakeholder Management
Release Planning & Management
Executive Communications
Improving Efficiency
Building Empowered Teams
Leadership/People Management
Product Management
S K I L L S
Digital Product Manager, eCommerce Merchandising Systems Macys Inc., Austin, TX / 2017 – 2020
Senior level individual contributor and strategic Subject Matter Expert providing leadership, business and technical guidance for Digital Merchandising systems.
• Developed, led and executed the Vendor Direct System Scalability program to support Direct to Consumer sales growth in excess of 200%.
• Identified and eliminated critical Vendor Direct business bottlenecks through data and system optimization analysis; secured $1.5M budget, managed roadmap priorities and release plan, and provided weekly updates to Executive stakeholders.
• Reduced overall cost of operations 17% by implementing a new Warehouse Photo Studio workflow for Bloomingdales.com.
• Secured $2.5M through ROI analysis presentations to Executive management to integrate 3 systems to support the daily management of photo studio operations.
• Led discovery and evaluation of legacy system sunsetting plan to provision for enterprise Master Data Management (MDM) solution.
Senior Manager, Business Analysis
Macys Inc., New York, NY / 2014 – 2016
Led team of Business Analysts responsible for Digital/Site Merchandising, Digital Marketing and Merchandising systems.
• Held Director level responsibilities and executed $25M annual portfolio budget with multi-functional technology teams. Tracked and reported on expense budget, and presented KPIs of business operational success to Executive committee.
• Accountable for 2 direct reports and 12 indirect staff.
• Drove BA specific discipline to refocus on core strengths and product ownership. Recruited, mentored and grew geographically dispersed team to build a strong talent pipeline.
MASTER’S DEGREE
Analysis, Design and Management of
Information Systems
London School of Economics &
Political Science
BACHELOR’S DEGREES
B.S. Business Management
B.A. Biology
Binghamton University
E D U C A T I O N
Accomplished product manager and leader who is data driven and thrives in fast paced, delivery focused environments. Highly experienced in executing digital solutions addressing complex Business and Technology needs. Extensive involvement in SDLC methodologies; client engagement, requirements gathering and end-to-end delivery. Expert with cross- functional collaboration, executive management and communications. Innovative team player who generates solutions, breaks down barriers, demands progress and produces results.
P R O F E S S I O N A L P R O F I L E
Madhu Chanamolu
D I G I T A L P R O D U C T & P R O G R A M M A N A G E M E N T 917-***-****
**********@*****.***
Austin, TX
Linkedin.com/in/
madhuchanamolu
E X P E R I E N C E
Microsoft Office Suite
Jira
Sharepoint
Confluence
Visio
Photoshop
T E C H N I C A L S K I L L S
Manager, Systems Analysis
Macys Inc., New York, NY / 2012 – 2014
Led bi-coastal team of Systems Analysts responsible for Digital/Site Merchandising and Digital Marketing systems.
• Instrumental in evolving the System Analysis discipline within the systems ecosystem by creating core competencies, recruiting top candidates and defining success metrics of the SA role.
Manager, Business Analysis
Macys.com, New York, NY / 2011 – 2012
Led NY team of Business Analysts responsible for eCommerce Merchandising Systems
• Executed $1M ‘Quick Wins’ program
• Delivered more robust retail planning and forecasting capability, and critical Omnichannel initiatives to deliver unified customer experiences in store and across all digital touchpoints.
Senior Business Analyst, eCommerce Merchandising Systems Macys.com, New York, NY / 2008 – 2011
• Led vendor selection process (RFP), designed and implemented new suite of digital sales, inventory and forecasting reports on PivotLink platform. Upgraded report runtime and availability by 50%.
• Analyzed Financial Planning and Analysis (FP&A) team's process gaps for Macys.com budgeting and financial activities. Implemented SAS Financial Management solution, cutting time for monthly budget and forecasting collection process by 75%. IT Project Manager, Risk Management
Morgan Stanley, New York, NY / 2004 – 2007
• Managed rollouts between 14 global trading systems and their data feeds to central risk management platform, facilitating standard risk reporting and data warehousing to measure value at risk (VaR).
• Liaised with regulatory bodies, developed technical specifications, and communicated requests to ensure IT compliance. Steered multiple audit assignments for FSA VaR Waiver Application, which yielded $500M in capital. Additional Experience, Consulting
Accenture, Ernst & Young
• Managed Verizon SDA RFP process and negotiated with vendors, such as Lucent Technologies and Alcatel, to reduce system integration expenses by $2.5M.
• Structured an operational process for Morgan Stanley’s SOX compliance by designing a database solution to track 30+ IT applications.
• Developed test strategies for UBS Wealth Management mutual fund programs resulting in improvements to pricing and billing functions.
• Standardized software engineering practices at HUD to successfully operate at Capability Maturity Model level 3.
E X P E R I E N C E c o n t i n u e d
Madhu Chanamolu
D I G I T A L P R O D U C T & P R O G R A M M A N A G E M E N T 917-***-****
**********@*****.***
Austin, TX
Linkedin.com/in/
madhuchanamolu
H O N O R S & A W A R D S
Macy’s Make a Difference Award
Vendor Direct Growth Q4 2019
Macy’s Make Magic Award
Innovation 2016
Best of the Best 2015
Teamwork 2014
P R O F E S S I O N A L
D E V E L O P M E N T
Product Management
Peerless Partners, 2019
2016 Grace Hopper Conference
Macys Representative
Certified Scrum Product Owner
Mountain Goat Software, 2012
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