Sales Customer
Resume:
CURRICULAM VITAE
Puneet Goswami
Mob: 971*******
*******.**********@*****.***
C-86, Panchsheel Vihar,Malviya Nagar New Delhi-110007
OBJECTIVE
Managerial position in sales and marketing wherein education, experience and skills can be efficiently utilized to increase the sales volume and profitability of firm. Build a strong distribution network for achieving greater market development.
SUMMARY
Profile : Male, 33, Single
Nationality : Indian
Current Location : New Delhi
Work Experience : More than 11 Years’ experience in Automobile Sales.
WORK EXPERENCE
November 2018 Till Date . ROYAL RIDE LLP. GURUGRAM SEC 14 .
SALES HEAD
Team handling of 2-3 Executive
Purchasing and evaluation of luxury used car.
Complete sales operational requirement by scheduling meeting with relevant Department.
Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.
Identifying improvement area & implementing measures to maximize customer satisfaction level.
March 2015 –September 2018 T & T Motors Pvt.Ltd. Mohan Co-operative .
ASST.SALES MANAGER
Team handling of 3 Executive
Meeting sales goals within stipulated time period by implementing marketing strategies, analyzing trend and result.
Complete sales operational requirement by scheduling meeting with relevant Department.
Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.
Identifying improvement area & implementing measures to maximize customer satisfaction level.
Attending to Customer complaints, ensuring that a high level of customer satisfaction is obtained.
Issuing all demonstration vehicles in Showroom.
Preparing MIS and Reporting to senior management.
July 2011 – February 2015 Audi Delhi West Moti Nagar, Delhi
ASST. SALES MANAGER
Meeting sales goals within stipulated time period by implementing marketing strategies, analyzing trend and result.
Complete sales operational requirement by scheduling meeting with relevant Department.
Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.
Identifying improvement area & implementing measures to maximize customer satisfaction level.
Attending to Customer complaints, ensuring that a high level of customer satisfaction is obtained.
Issuing all demonstration vehicles in Showroom.
Preparing MIS and Reporting to senior management.
Highlights
Maintained familiarity with used cars and stayed updated regarding competitor’s products.
Keep up to date on change in pricing, leasing programs, campaigns and tradeshows.
Prepared client surveys for sales projects – Evaluated several areas of improvements in current sales techniques.
April 2008 – May 2011 AAA Vehicleades Pvt.Ltd. (Auto Mobile) Malviya Nagar, Delhi
Team Leader and Supervision
Achieving the monthly targets and generating revenue.
Motivating team to generate the business
Developing and implementing strategies to increase sales.
Arrangement of Finance for customer.
Dealing with customers and solving their grievances
IT SKILLS
Window and office tools
Word, Excel, Internet, Outlook
SALES SKILLS
Substantial Auto sales Procedure and Marketing strategies.
Meeting Sales Goals, Negotiation, Selling to Customer need, Motivation for sales.
Strong knowledge of Domestic and foreign vehicle.
Sales planning, Building relationship, managing process.
Place : New Delhi
Date :
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