Customer Service Representative

SHELBY DANGERFIELD

PERSONABLE DILIGENT HONEST RELIABLE

**************@*****.*** 406-***-****

www.shelbydangerfield.com

Employment

• Ripley-Grier Rehearsal Studios, Customer Service Representative & Receptionist, 2019 - 2020

- Creating positive environments and over all welcoming experience for artists in the Performing Arts Industry to create, choreograph, rehearse and perform through the use of our rehearsal space

• “Disney Cruise Line” Mainstage Performer and Customer Service Specialist, 2017 – 2019

- Up to 8 performing roles per contract requiring professionalism, efficiency, the ability to take critique and apply it immediately and maintain opening standard of performance throughout contract

- Helping guests seamlessly interact with the World-Famous Disney Characters through communication, understanding, spatial awareness and a smile

• Nanny; The Henry Family, 3 yrs old & 5 month old; 2017 - 2020, (CURRENT)

- Provide a safe, caring, nurturing and stimulating environment in which the children thrive and develop

- Various jobs included pick up, cooking dinner, cleaning, aiding in bedtime, assisting children as they hit developmental milestones, overall enrichment of his education and age-appropriate play

• “Anthropologie” (South Carolina and New York City), Customer Service Sales Associate, 2014, 2016

- Greeting customers, directing them to product, recommending product, operating a cash register, increasing store sales and implementing company culture

• Coastal Carolina University Recreation Center, Front Desk Assistant 2015 - 2016

- Greeting guests with positivity and energy, answering phone calls and finding solutions to unexpected issues

• Jakes Bar and Grill, Hostess 2013

- Presenting a positive first impression for guests, answering calls and placing orders through the operating system, contribute to overall team effort, and aid in a seamless experience for guests Education

B.F.A. Musical Theater, Coastal Carolina University; Cum Laude Honors Community Service

• “FeedingNYC” Annual Thanksgiving Meal Donation Prep Team

• “Visits” Advocate, NYC Dream Center

• Dream Center NYC Turkey Giveaway; NY, NY

• Salvation Army’s Coats for Kids Telethon, Lancaster Pennsylvania

• Summerville, South Carolina Miracle League

• Myrtle Beach, South Carolina Miracle League

• Martin Luther King Jr. Day of Service, “Stop Hunger Now”, CCU

• Coastal Carolina University Moving / Greeting Crew, “ChantiCrew”

• Billings Food Bank, Billings Montana

Achievements

• Recognized as The Outstanding Student of the Theater Department 2016, Coastal Carolina University

• Top Ten Award Recipient for funds raised for Children’s Miracle Network Hospital’s at Miss South Carolina Scholarship Competition

• Dean’s List, Coastal Carolina University, 2012-2016

• Graduate of Jackson Scholar Program for Ethics & Values, Coastal Carolina University

• Student Government Association Freshman Senator, Coastal Carolina University

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