Assistant Customer

Ashok Ravindran E-Mail:************@*****.***

ContactNo:893-***-****

OBJECTIVE

To establish myself as a committed, smart working and successful team player to achieve the corporate goals.

PROFESSIONAL SUMMARY

Worked in Madras University for the period of 7 months as Secretarial Assistant in B.com Department.

Worked in ICICI Bank Ltd for the 1 year as Team Leader in Credit Department.

Technical Skills

Completed certification on Tally ERP 9, GST filling and Payroll.

Typewriting: English (Higher)

Packages : M.s Office

PROFESSIONAL EXPERIENCE

Company Name : Madras University

Title : B.com Department

Role : Secretarial Assistant

Duration : Nov 2018 to June 2019

Roles & Responsibility:

Scrutinize the student document and university records to provide the PSTM certificate.

Track the course completion status of the current students and post the certificate to them.

Handled queries related to students overpaid fee.

Check the fee payment history and will refund if applicable.

Worked along with the technical team for the certification.

Worked along with finance team for the fee related queries.

Company Name : ICICI Bank Ltd

Title : Retail Banking

Role : Team Leader

Duration : May 2017 to July 2018

Roles & Responsibility:

Worked in personal department as a document checker.

I have handled a team of 3 members.

Scrutinize the customer documents based on the prebuilt checklist.

Check the customer bank statements for the EMI, credit card payments and salary details.

Check the customer salary slips for PF and ESI deduction.

Check for KYC documents.

Will prepare a report based on the received customer documents and share to credit department.

EDUCATIONAL QUALIFICATION

Course

University

College/Institution

Year of passing

M.com(A&F)

University Of Madras

A.M. Jain College

2016

B.com(General)

University Of Madras

Sindhi College

2014

H.Sc

State Board

A.J.S. Nidhi HSS

2011

SSLC

State Board

A.J.S. Nidhi HSS

2009

PERSONAL PROFILE

Name : Ashok Ravindran

Date of Birth : 20/10/1992

Currently Working : Chennai

Marital Status : Single

Citizenship : Indian

Languages Known : English & Tamil

Father’s Name : V. Ravindran

Pan Number : BQTPA4687

Permanent address : No: 14/30, Alagiri Street

Alandur, Chennai-600016

TamilNadu, India

Declaration

I hereby declare all the provided information is true and valid

Warm Regards

Place: Chennai, Tamil Nadu. AshokRavindran

Contact this candidate