Sales Assistant

CURRICULUM VITAE

James Michael D. Reyes

Address: Building 36, Umm Ghuwailina, Doha, Qatar

Date of Birth: March 9, 1987

Contact No.: +974-********

Email Address: **.*******@*******.***

JOB OBJECTIVE

To be part of organization in which I can utilize my experience and knowledge towards its growth and to obtain a challenging assignment to play a prominent and imperative role in the development of the organization.

KEY QUALIFICATION

• Having More than Six (7) Years of experience as a Travel Consultant.

• Book tickets, reserve accommodation, organize rental transportation

• File/ Reports documentation and file handling.

• With knowledge regarding Travel GDS (Global Distribution System) such as Amadeus & basic for Althea/Galileo system.

• With knowledge of Invoicing with use of STAX system.

• Proficient with MS Word, Excel, and PowerPoint.

• Product/Service purchasing from different suppliers: such as TBO Holidays, Rezlive, Forerez, Bedsonline etc.

• Good understanding of different tourism offerings and options

• Excellent knowledge of traveling software

• Critical thinker and problem solver

WORK EXPERIENCE

Travel Consultant 2013 up to present

Trans Orient Air Service Agent & Cathay Pacific Agent Doha, Qatar

RESPONSIBLITIES:

• Assumes and performs other duties and responsibilities not specifically outlined herein, as requested

• Work independently in the absence of supervision

• Monitors, sorts and works global distribution systems (GDS) queues daily to maintain quality control

• Monitors queues and provide quality control procedures to ensure that all records reflect the best rates and that passports, visas and upgrades have been addressed

• Acts as a resource for co-workers for information, problem solving, and reducing errors

• Performs daily and weekly reconciliation of sales generated at client location

• Working in a friendly, close knit and positive team environment.

• Organizing travels from beginning to end, including tickets, accommodation and transportation.

• Assist in group bookings by calling airline group departments

• Competency to maintain positive client and co-worker relationships—Establishing, developing, and maintaining trust and loyalty over time and through changes

• Collect deposits and balances

• Keep financial statements and documents

• Handle unforeseen problems and complaints and determine eligibility for money returns Executive Representative 2010 – 2011

Aegis People Support Centre

Makati, Philippines

• Taking inbound and outbound calls.

• Booking flights, tickets sales, travel insurance, car hire etc.

• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

• Prepares reports by collecting, analyzing, and summarizing information.

• Maintaining accurate records

• Contributes to team effort by accomplishing related results as needed

• Reviewing sales performance

• Aiming to achieve monthly or annual targets

Production Assistant 2011 – 2012

Kalinisan Steam Laundry Incorporation

Quezon City, Philippines

• Reports documentation

• Quality control inspector

• Sales associate

Website Editor 2012 – 2013

Local Government Unit of Nabua,

Cam. Sur, Philippines

• Uploading material on to the website.

• Making sure web pages are picked up by search engines (search engine optimization).

• Monitoring and posting replies to online message boards and dealing with email enquiries.

EDUCATIONAL BACKGROUND

Tertiary Level: Bachelor of Science in Business Administration Major in Business Engineering Ateneo de Naga University 2007-2012 (Graduate)

Bachelor of Science

Major in Computer Engineering Ateneo de Naga University 2004-2007 (Transferred)

Secondary Level: Nabua National High School

Nabua, Camarines Sur

2000-2004 (Graduate)

TRAININGS/ INVOLVEMENTS

• Member of Association of Bicol Business Students 2007-2009 Ateneo de Naga University Naga City

• Member of Association of Competitive Technopreneurs 2007-2009 Ateneo de Naga University Naga City

• CORP Commander of CAT-PMT 2003-2004

Nabua National High School

Nabua, Camarines Sur

CHARACTER REFERENCE:

• Available upon request.

I hereby certify that the above information given are true and correct to the best of my knowledge and beliefs.

Contact this candidate