Customer Service English Teacher

Osama Hamed

Receptionist

Address Doqqi

Phone 010********

E-mail *****.********@*****.***

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Outgoing and friendly Receptionist delivers customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration.

Skills

Office administration

Shorthand writing

Travel planning

Security awareness

Customer and client relations

Multi-line telephone systems

Customer/Client relations

Documentation and reporting

Correspondence distribution

Professional demeanor

Mail handling

Strategic planning

Budgeting

Business Administration

Office management

Sorting and labeling

Expense reporting

Bookkeeping

Travel coordination

Performance improvement

Project Management

Staff Management

Database administration

Transcription and dictation

Administrative support

Conflict resolution

Verbal and written communication

Multitasking strengths

Time management

Scheduling

Telephone skills

Organization skills

Data Entry

Business operations

Technical support

Serves visitors by greeting, welcoming, and directing them appropriately.

Notifies company personnel of visitor arrival.

Maintains security and telecommunications system.

Informs visitors by answering or referring inquiries.

Directs visitors by maintaining employee and department directories.

Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

Operates telecommunication system by following manufacturer's instructions for house phone and console operation.

Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed.

Telephone Skills

Verbal Communication

Listening

Professionalism

Customer Focus

Organization

Informing Others

Handles Pressure

Supply Managemen

Work History

August 2018- march 2019

Part time job as an English teacher

Sep 2019 - October 2020

Receptionist :

Full time job at Indiana hotel at Cairo, Cairo, Doqqi

Full time at pyramisa hotel Cairo

Full time at Caesar salad for real estate development and resorts

Education : started at Sep 2018 - Current

D: Faculty of arts Chinese departmentCairo university - Cairo, Doqqi

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