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Customer Service Paralegal

Location:
Louisville, KY
Posted:
July 14, 2020

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Resume:

Caitlin Johnson

Paralegal

A passionate, dedicated, hardworking legal professional looking for increased challenges and upward mobility. Looking to move into a leadership role after demonstrating skills in a team environment.

Louisville, Kentucky

812-***-****

*******.***.**@*****.***

linkedin.com/in/caitlin-johns

on-537bb8a4/

EXPERIENCE

Louisville Metro Government - Revenue Commission — Paralegal November 2018 - PRESENT

● Maintain a working knowledge of federal, state, and local tax regulations and ordinances

● Collect Occupational License and Employer Quarterly Withholding taxes through civil litigation

● Prepare prejudgment and post-judgment pleadings

● Educate taxpayers on the filing of returns and tax assessments

● Review annual and quarterly tax returns and assessments for accuracy

McClain DeWees, PLLC — Paralegal

October 2016 - November 2018

● Managed a schedule for attorneys and paralegals

● Drafted various pleadings, motions, correspondence, etc.

● Prepared client’s bankruptcy petitions

● Created corporations through the Secretary of State Walters Meadows Richardson — File Clerk

July 2016 - October 2016

● Organized all legal files for entire practice

● Made runs to the courthouse in order to file various pleadings, motions, etc.

● Assisted with technology needs

The Center for Women and Families — Legal Advocate January 2016 - August 2016

● Transcribed legal documents

● Presented at all court proceedings

● Planned and strategized after case decisions

● Managed schedule for ten divisions of family court for volunteers EDUCATION

University of Louisville — Bachelors of Science

August 2012 - December 2016

Major in Political Science with Minor in Women and Gender Studies University of Louisville — Accredited Associates

May 2016 - December 2017

Paralegal Studies, Magna Cum Laude

SKILLS

Customer Service

Teamwork

Organization

Critical Thinking

Problem-Solving

ACCOMPLISHMENTS

Handled over 300+ legal

cases at one time

Major role in the legal

collection of $1.8 million of

delinquent debt

Created new organizational

systems within multiple law

firms and organizations

Role in developing new tax

collection online system

eMint$

CERTIFICATIONS/

ADDITIONAL TRAININGS

Notary Public

CLE - Fair Debt Collection

Practice

CLE - 2019 Kentucky Statute

Revisions

CLE - Legal Ethics

ASSOCIATIONS

Louisville Association of

Paralegals

Young Professionals

Association of Louisville



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