Administration, Data Entry & Sales

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A L E X A N D R A N O R M A N

**** **** ****** *****, ****** Ontario, N6P 1G3

Email: ************@*****.***

Website: http://alexinorman.wixsite.com/mysite

Link: https://www.linkedin.com/in/alexandra-norman-815955b1/ Tel: 226-***-****

A versatile, adaptive employee looking to gain employment as an Administrator Operations, combining a creative flair with several years of experience in sales and service. EDUCATION

MSc Project Management September 2016 - September 2017 University of Portsmouth, United Kingdom

BA (Hons) Interior Architecture and Design September 2013 - September 2016 University of Portsmouth, United Kingdom

A-Levels - Heart of England Sixth Form September 2011 - May 2013 Balsall Common, United Kingdom

• Economics, Product Design, Art

TRAINING

Fanshawe 2016 Excel Core May 2018 - August 2018

RELEVANT SKILLS

Natural Stone City, (Part-time) August 2019 – April 2020 Design, Sales and Project Management

- Colour selections (Design Sales) for customers quartz and granite needs face to face

- Guiding customers towards colour selections that will complement existing and new builds

- Quotes directly to retail clients and contractors (builders, designers and cabinetry companies)

- Keeping on track of projects from start to Finalization/ Installation

- Project & Administration: Keeping on track of emails, projects and upcoming customers PricewaterhouseCoopers (PwC) Engagement Administration Contract (Full-time) Tax Services SDC Engagement Administrative Team

- Communicating with other PwC staff members and local Office

- Client requires PwC Assistance with preparation of a tax purpose valuation

- Tax Engagement letters completing of drafts to manager and partner sign off ready for client sign off.

- Engagement checklist with reviewer tools and assign myself to admin requests Page 2

C.L. Benninger Equipment Ltd. Data Entry & Invoice Processing (Full-time)

- Telephone and Reception duties

- Computer inputting

- Accounts payable

- Inventory Information and processing

KGK Science Data Formatting and Analysis - Volunteer Work (Part-time)

- Extracted and formatted data using useful information in Excel for Clinical Trial Studies

- Created graphs, Pivot tables and formulas to analyse data Degree and A-Levels:

- Excellent report writing, industry knowledge combined with data gathering/ analysis

- Problem solving/ ability to work in teams to analyse and solve issues

- Improvements integrated to following new principles EMPLOYMENT HISTORY

Design Sales Associate (Quotes & Project Management) - Natural Stone City, London August 2019 – April 2020 Engagement Administration Tax services - (PwC) PricewaterhouseCoopers, London January 2019 – May 2019 Sales Associate - Bouclair, London, ON January 2019 - August 2019 Data Entry & Invoice Processing - C.L. Benninger Equipment Ltd., Chatham, ON December 2018 – Ongoing basis Seasonal Sales Associate - Things Engraved, London, ON December 2018 Sales Associate - Michaels, London, ON April 2018 – November 2018 Data Formatting and Analysis in Excel - KGK Science London, Ontario May 2018 - August 2018 Seasonal Sales Associate - Hudson’s Bay Company, London, ON October 2017 - December 2017 Receptionist/ Cashier - Aspex Gallery, Portsmouth, United Kingdom February 2017 - July 2017 Sales Assistant and Cashier (Between University) - Tiger Direct (IT), London, ON June 2014 - September 2014 ADDITIONAL SKILLS

- 5 years plus of experience in providing excellent customer service

- Fully knowledgeable in various office technologies including Microsoft Office

- Motivated and Hardworking; Resilience to grow, learn and improve my technical and interpersonal skills

- Excellent Communication Skills: promoting positive attitude through engagement and providing clear information

- Flexible and adaptable; open minded when tasks are presented and the transparency to share information

- Organized: time management, prioritizing, and planning and listing

- Excellent Customer Service; compassionate, patient and efficient within a fast-paced environment

- Customer first mentality

- Creative Mind: able to adapt quickly to many situations and solution orientated

- Report Writing: evaluating the links between strategies/ business processes through research and case studies

- Excellent Photoshop skills; layering, colour combination, drawings, effects and layout

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