Human Resources

Edwin Gutierrez

Sandy Springs, GA - ***** - 931-***-**** - *****.*************@*****.***

Education

University of Tennessee - Knoxville, Tennessee Graduation: December 2019

Human Resource Management Major/Marketing Collateral GPA: 3.67/4.0

Work and Internship Experience

Dura-Line (December 2019 – Present) – Human Resources Intern

● Assisting candidate outreach by contacting over 200 potential employees weekly via CareerBuilder, Indeed, and ZipRecruiter, greatly increasing our applicant pool

● Collaborated with recruiter to develop and adapt process maps for entire recruitment process

● Represented company and assisted internship recruitment at UTK’s business job fair

● Collecting/Logging KPI documentation for all 12 of Dura-Line’s US/Canada locations

● Serving as the ambassador for all 14 interns by providing internship materials, directing interns to company resources, documenting processes, and answering all internship inquiries

● Handled catering, presentations, guest speakers, and interns for 2 meetings in order to expand company knowledge, explain intern role, and detail intern importance within the company

● Incorporating Microsoft Word, Excel, PowerPoint, Teams, and Outlook into daily tasks

University of Tennessee Housing (August 2018 – May 2020) - Resident Assistant

● Helped build the workforce by conducting interviews and assessing candidate eligibility alongside fellow RA’s for potential Resident Assistant and Assistant Hall Director personnel

● Supported, on average, 35 residents with any task by providing academic/wellness resources, mediating roommate conflicts, and aiding residents in times of physical or emotional crisis

● Served in the Wellness Committee, creating health-centric programming twice a year with an average of 15 attendees per program and coordinated 3 monthly social/educational programs

● Aided team within the Staff Development Committee, strengthening staff bonds and boosting employee morale by coordinating bi-monthly events and staff outings

Krispy Kreme (December 2015 – May 2018) – Staff Member

● Provided high quality customer service to every patron with friendliness, energy, and care

● Guided and helped coworkers in tasks, maintaining high morale and positivity as late as 2AM

● Worked in a fast-paced environment and multi-tasked by serving numerous customer orders at the kiosk and drive-thru simultaneously, ensuring orders were correct and delivered swiftly

University of Tennessee Telefund (August 2017 – February 2018) - Caller

● Performed responsibilities briskly and called, on average, 120-180 prospects every 3-hour shift

● Conducted engaging conversations and built trust with an array of diverse alumni personalities

● Succeeded in acquiring the largest sum of money from October through December

Student Organizations

Society of Human Resource Management (August 2018 – May 2020) – VP of Operations

● Acquired knowledge of industries and varying roles within HR at monthly company panels

● Created 2 monthly SHRM events while compiling/utilizing attendance data and feedback

● Volunteered in all SHRM involved community service projects every opportunity available

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