Document Control, Change Management, Auditing

TAMMY J PLASTER

***** ********** **; Fort Myers Beach, FL 33931 812-***-**** *************@*****.***

OBJECTIVE

To obtain a job that I can continue to use the skills that I have learned over the last 25-years within Document Control, Auditing, and Product Life Cycle Management.

SKILLS & ABILITIES

Microsoft Office (Word, Excel, Outlook, Access, Power Point)

Skype for Business

Oracle Agile PLM (Product Life Cycle Management and document control system)

Plex (problem control system)

Process approach to auditing

Basic knowledge of AIAG Core Tools

ISO9001:2015 with an emphasis in IATF16949

EXPERIENCE

December 01, 2018 to May 01, 2020

Corporate Group Change Analyst, American Axle & Manufacturing (AAM)

In this position I worked as part of a team to manage changes and other business processes in support of the Configuration Management and Change Management of parts and documents in the Oracle Agile PLM System:

·Created and monitored the integrity and accuracy of new and existing parts and documents

·Process workflows to ensure timely completion and participation to revise and release documentation and part revisions

·Liaison between internal business organizations to ensure established procedures pertaining to the approval process was followed

·Facilitated open communication through all business organizations

·Recognized and championed opportunities for business process and documentation improvement

·Traveled to various plant locations to assist them with plant documentation

Nov 1994 to November 30, 2018

QEMS Lead Coordinator, American Axle & Manufacturing (AAM)

In the position as QEMS Lead Coordinator, it was my responsibility to:

·Oversaw the Quality & Environmental Management Systems for ISO9001, IATF16949, ISO14001, Ford CSRs, and GM CSRs.

·Reviewed, studied, and implemented changes for the ISO9001, IATF16949, and ISO14001 standards, AAM Corporate requirements, and Customer Specifics for Ford and GM

·QEMS Document Control Process Owner

·Internal Audit Process Owner. Conducted internal audits as well as oversaw the internal auditing teams; conduct 2nd Party audits at Suppliers when needed; oversaw Corporate Quality and Environmental audits; and oversaw the 3rd party audits for IATF16949 and ISO14001

·Compiled reports from the audits and reported findings to management

·Conducted meetings with Management and employees for QEMS related items including the semi-annual Management Review

·Monitored internal/external quality and environmental issues through various web-based systems

·Conducted and/or assisted in training classes for New Hire Orientation, Standards, General Spill, Emergency Preparedness Teams for Environmental Spills, etc. I also developed and/or help develop the training presentations for these classes

·Traveled as needed for training

·Monitored/updated the 300+ active products and chemicals in the SDS system

·Provided required/needed support for production, maintenance, quality, materials management, engineering, resource management, and facilities maintenance

·Monitored various websites for Quality & Environmental changes and updated internal processes as needed/required

·Monitored New Equipment/Refurbished Projects for the facility

·Liaison between the Environmental Coordinator and the Environmental Consultants

With AAM I started out in 1994 working on the production floor running sintering/forge presses, rotary deflash machines, double disk grinders, shot peens, and conducting Whitelight inspections. Moved up from working on the production floor to the Quality Lab where I conducted dimensional and metallurgical inspections via CMM machines, weight scales, and microscopes.

From the Quality Assurance lab, I moved into Research and Development collaborating closely with the company’s chief metallurgist. We conducted research projects on Bi-material and aluminum connecting rods.

From Research and Development, I moved into the QEMS Coordinators position and from there I was promoted to Corporate Group Change Analysts and relocated to Detroit, MI.

June 1989 to Nov 1994

During the time-period from graduating high school to starting work at AAM, I worked at Jay C Food Store in North Vernon, IN as a cashier and shelf stocker/order product. From there I worked for a while at David R Webb Veneer Factory in Edinburgh, IN in the drying department and Lowes Distribution center in North Vernon, IN as setup support

EDUCATION

October 2019 to Present

May 1989

Strayer University / Bachelor of Business Administration with concentration in Management

Diploma from Jennings County High School

March 20-24, 2017

ISO9001:2015 Lead Auditor Course with emphasis on IATF16949:2016 (received Certificate for passing course/exam)

REFERENCES

Nancy Rumsey Oracle Agile PLM Manager for AAM; *****.******@***.***

Jeffery Warrick Product Engineer for AAM; *******.*******@***.***

Craig McEachran Product Engineer for AAM; *****.*********@***.***

Shemika Gray Manager Quality Systems for AAM; *******.****@***.***

Jay McCauley BAE Systems; ***.********@**********.***

Sheila Gibson friend for 20+ years and previous Business partner in Leadership Development Company with Team; *******@*****.***

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