Account Management/Instructional Designer

Executive Summary

Strong and effective communication, organization, technological, interpersonal, executing, and leadership skills. Successful in using research and data to make informative decisions and designing opportunities for collaborative work while drawing off the strengths of others. Ability to network and implement a broad base of information, effectively designing and delivering instruction to a variety of audiences. Seeks opportunities to exceed potential through work ethic and quick study skills.

Relevant Professional Experience

Educator and Literacy Coach (4th, 5th, and 7th Grades) – Dalton Public Schools

May 2008-November 2016

Designed and delivered adult instruction/training for professional development purposes.

Supported teachers with individualized classroom coaching and professional development that is beneficial to the organization.

Collaborated with teachers to analyze student and school data while identifying areas of growth.

Partnered with administration to support the mission and vision of the district through the Literacy Team, Design Team, and Design Resources Team.

Designed lessons and accompanying resources for students using a variety of strategies and methods to differentiate instruction, accommodating different learning styles and needs.

Identified, selected, designed, and modified instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs via LMS.

Created an environment of student-lead pacing and instruction via LMS.

Constant and consistent corresponding with all stakeholders through LMS messaging, website, and email.

Met professional obligations through efficient work habits such as: meeting deadlines, honoring schedules, coordinating cross-curricular instruction, and collaboration.

Served as grade level chair to lead our team in communicating ideas while preparing and organizing resources, collaboration, and data collection for the grade level.

Planned and coordinated school-wide events promoting student, faculty, and district-wide involvement.

Additional Professional Experience

Account Manager – Floor Productions

December 2018-July 2020

Managed a multi-million dollar territory.

Increased sales by nearly 50% within an 18-month period.

Developed, maintained, and managed relationships (new opportunities and existing) with key accounts, customer stakeholders, and executive sponsors.

Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs.

Developed and coordinated timelines to successfully manage medium-high complexity within a budget, while designating responsibilities, monitoring progress, and meeting deadlines to ensure quality service and end-product.

Clearly communicated the progress of orders/projects to internal and external stakeholders

Developed proposals, pricing strategies, and initiatives to drive overall and high-volume sales with targeted customers.

Supported and developed marketing and business strategies to drive company growth.

Researched new industry trends, concepts, and techniques to assist and meet customers’ needs.

Senior Recruiter and Account Manager – Discovery Solutions

November 2016-November 2018

Established recruiting needs and requirements, developed job descriptions, and researched to find the best possible candidate to meet those needs.

Participated in qualification calls to ensure clients' expectations were met when matching a potential candidate.

Built applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.

Determined applicant requirements by studying job description and job qualifications.

Determined applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.

Provided resume and interview coaching and support.

Improved client base by actively working on business development.

Networked with potential clients and candidates via social media to provide information, support, and opportunities.

Managed and maintained existing relationships with clients.

Developed and marketed new business opportunities with potential clients.

Served as the lead point of contact for clients and candidates.

Negotiated contracts and closed agreements to maximize company profits.

Relevant Competencies

Instructional Design, Intermediate Literacy Coach, Middle Grades Language Arts, WOW Framework, STEM, Awarded Phil Mickelson/ExxonMobil Teachers Academy, Account Management, Business Development, Project Management, Dalton/Whitfield Leadership Academy, Marketing, Social Media Management

Education

Specialist in Curriculum and Instruction; Lincoln Memorial University, Harrogate, Tennessee

Masters in Instructional Design; Western Governors University, Salt Lake City, Utah

Bachelors in Early Childhood Education; Dalton State University, Dalton, Georgia

References

Emily Carpenter, personal reference/previous colleague in education, 706-***-****

Jennifer Hastings, District Literacy Coach, 706-***-****

Chris Bailey, VP of Sales, 706-***-****

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