Sales, customer service, data entry

C O N T A C T

330-***-****

**** * *****

Ave Chicago, IL 60643

***********@*****.***

http://www.linkedin.com/in/

jordanfshamlou

E D U C A T I O N

BA/Multidisciplinary

Studies

University of Akron

P R O F E S S I O N A L E X P E R I E N C E

Mobile Expert OSL Retail Services

01/20-Present

• Drives sales and builds relationships with customers using prospecting techniques

• Activates cellular phones and smart watches on plans with Sprint, Verizon and AT&T

• Sells accessories and acts as a support in Walmart Electronics

• Exceeds quota for sales of accessories and both prepaid and postpaid phones Prep Cook Chipotle Mexican Grill

10/19-07/20

• Prepared foods for restaurant consumption

Resident Supervisor, Tier II Oriana House, SHARP Facility 08/18-08/19

• Supervised residents with mental health problems in a correctional facility

• Taught classes on life management skills

• Supported residents in working towards their rehabilitation goals

• Exceeded goals for use of cognitive behavioral therapy techniques

• Filed reports in accordance with government-mandated guidelines

• Used data entry systems to record clients’ schedules

• Recorded inventory audits on a weekly basis

• Maintained campus security by patrolling the grounds of the facility

• Became certified in CPR and Mental Health First Aid

• Earned a raise from Tier I to Tier II based on performance and classroom training Packaging Associate Integrity Staffing at GOJO Industries 07/17-11/17

• Operated manufacturing tasks daily on multiple production lines Cashier/Sales Associate Walmart, Inc.

12/13-01/17

• Facilitated point-of-sales transactions with customers

• Acted as a receptionist by operating the store’s switchboard

• Organized merchandise in the Apparel and Home Departments

• Invited customers to apply for Walmart credit cards C O M M U N I T Y O R G A N I Z A T I O N S

• National Iranian American Council (NIAC)

• Knights of Columbus

S K I L L S

• Sales Prospecting

• Data Entry

• Teamwork

• Time Management

• Communications

• Customer Service

• Report Writing

• Workforce ADP

• Microsoft Office

J o r d a n F . S h a m l o u

U P C O M I N G S A L E S M A N

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