Store Manager Assistant

Robert J. Meaney III

440-***-**** **** Ludlow Rd.

******.*******@*****.*** Cleveland, OH 44120

Objective: To obtain a position in an organization that will allow me to use my computing and technical knowledge of programs along with my ability to problem solve in order to further the company’s I.T. goals and needs.

Education:

Cleveland State University, Cleveland, OH Graduated August 2019

Bachelor of Business Administrations: Information Systems, GPA: 3.07

Cuyahoga Community College, Cleveland, OH Graduated May 2015

Associate of Technical Studies: Mechanical Technology, GPA: 3.46

Related Course Work:

Advance Programming of Business Systems, Modern Database Design and Implementation, Management of Business Networks, System Analysis Methods, IT Governance, Business Process Model and Design, CCENT – ICND1, CCNA – ICND2, CCNA Wireless, CCNA Security, CCNP Switch

Skills:

Azure, C#, MS Project, MS Visio, Visual Studio, Packet Tracer, Putty, MS Office, Html, Java, VB.net, Network Protocols: Spanning-Tree, OSPF, EIGRP, VTP, VTY, DHCP, Windows Operating Systems: XP/7/8/10

Work Experience:

Electronic Merchant Systems, OH

POS Menu & Configuration Specialist, March 2019-Present

Design and build back offices and menus for POS systems.

Provide tech support for POS systems.

Train merchants on how to use POS system.

Preform checks on compatibility for integrating software

True Religion, Beachwood, OH

Assistant Manager, December 2015 – January 2020

Troubleshoot and fixed computer and network issues.

Created a key daily performance spreadsheet that is in use companywide.

Handled customer service problems and managed day to day store operations.

Set employee schedules, interviewed, and made hiring recommendations.

ArcelorMittal, Cleveland, OH

Summer Intern, 2014 and 2015

Assisted in the maintenance of critical factory machinery.

Replaced a 100-ton pump, realigned guides on the run-out table, replaced steel panels and springs in the bag house, and realigned a factory furnace.

Dell Showcase, Toledo, OH

Store Manager, November 2011-February 2013

Set employee schedules, interviewed, and made hiring recommendations

Provided assistance and recommendations related to Dell product purchases.

Created multiple databases that tracked sales, quotes, weekly goals, and costumer relations.

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