Customer Care Office
Resume:
CURRICULUM VITAE OF ZAINE SMIT
Personal Particulars
Surname: Smit
First Names: Zaine
Identity Number: 950**********
Home Address: No 4 Goede Hoop Villas, Boven Close, Brackenfell, 7560
Cellphone Number: 074-***-****
Personal e-mail address: *****.****@*****.***
Driver’s License: Code B
Language Proficiency English, Afrikaans (Speak, Read & Write)
Marital status: Single
Dependents: None
Academic Qualifications
Matriculated at Brackenfell Secondary School
Subjects Passed: Afrikaans First Language English Second Language
Business Studies Life Orientation
Tourism Mathematical Literacy
Computer Applications Technology
Period: 2009 - 2013
Short Courses
Logistics and Asset Management
Introduction to Office and Project Management & Written Communication
Presentation Skills
People management processes in Government
Employee roles and responsibilities
Interpersonal Relationships
Good code of ethics
Barcoding of assets
Stocktaking
Reporting Structures
Understanding emotional intelligence;
Personal presentation, behaviour and values in the workplace;
Employee roles and responsibilities;
Acquiring life skills;
Guidelines on employment applications;
Structures of National and Provincial Government;
Understanding the vision and goals of National And Provincial Government;
Understanding service delivery (Batho Phele);
The importance of ethics in Government;
People management processes in Government.
Knowledge and understanding of:
Registry Procedure Manual (J-Track System etc.);
General administrative office procedures
Logistic and Asset Management
Advanced LOGIS skills
National Road Traffic Act. 1996 Act 93 of 1996
National Road Traffic Regulations, 2000
Knowledge of SCOA
Accounting and payment systems
Competencies and Skills
ECM General Training
Introduction to Office Management
Etiquette and Ethics in the Public Sector
Introduction to Office and Project Management & Written Communication
Work Readiness Training:
Presentation Skills
Introduction Records Management and Registry
Workplace skills:
Customer Care
Computer Literacy – Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Outlook
Capturing of data
Scanning of assets
Send Faxes / E-mails
Answering Phones
Make telephone calls
Filing of documents
Compiling and processing payments
Preparing trip authorities
Arranging of traveling arrangements with travel agencies.
Drafting of agendas and minutes of meetings
Processing of Log 1 documents
Employment Record
Name of organization: MI Asset Management Solutions
(Contract at Department of Transport & Public Works)
Period: February 2016 – May 2017 (Contract) - Contract ended
Professional Experience
Position: Asset Verification Clerk
Position Summary and Primary Objectives:
To administer requests in accordance with the agreed processes on a daily basis and quality assure all requests administered. Providing timely feedback to all requisite stakeholder
Main job functions:
Asset Verifications within the Department of Transport and Public Works using RR032 Logis Reports
Asset Tagging (Barcoding)
Asset Scanning and verification using barcodes
Barcoding and verification of Asset Additions
Preparation of Movement Forms, Adjustments for input to LOGIS.
General Administration
Coordination of Furniture for Disposal and assisting disposal team with moving of assets to disposal area
Downloading of scan data for later use to recon.
Receiving and verifying of new stock etc. stationary and also of all of IT equipment.
Doing stock taking of all items in the store.
The issuing of stationary and equipment.
Update asset register
Identify shortages & surpluses
Maintaining an accurate ledger of assets on LOGIS
Take part in an annual stock take of all assets
Name of organization: Transport and Public Works
Directorate: Land transport safety operations and promotions
Address: 11 Leeuwen Street, Cape Town
Job title: Pay Intern Administration Clerk
Period: April 2014 – March 2015
Main job functions:
General office administration;
Manage the correct and neat filling of documentation, including maintenance of index pages in files and maintenance of file covers;
Daily follow-ups on outstanding documents and payments;
Capturing, storing and retrieving of correspondence and data that are linked to the programs;
Registering and updating of payments on SITS (Supplier Invoice Tracking System);
Data capturing;
Handling of routine enquiries;
Type letters and/or other correspondence when required;
Acting as a liaison between city of cape town officials and government officials on feedback on impounds and rail park and ride facility’s
Compiling SNT claims and payment of the invoices for traveling by air and also payment of guest houses for accommodation.
Being part of multiple roadblocks at Beaufort west and Laingsburg as part of a team that promotes road safety.
Was involved in going to site meeting where the high mast lighting project was being put in place, as well as the various impound facilities.
Filing the projects latest reports on ECM.
Attending meetings at traffic centers about road safety.
Personal Attributes and Skills
Ability to work as part of team, independently and accurately
Excellent communication and strong interpersonal skills
Ability to perform under pressure
Responsible and Trustworthy
Motivated and able to motivate others
Tolerance and patience
Service delivery orientated
Excellent problem solving strong skills and Logistical, Supply Chain Management background
Willingness to travel away from the office
REFERENCES
MI Asset Management Solutions
Owner: Michael Smith
Cell: 072-***-****
Email *******@************.**.**
Transport and Public Works
Chief Directorate: SCM
Western Cape Government
Directorate: Logistics and Asset Management
Director: Shaffida Andrews
Cell no: 081-***-****
Telephone: 021-***-****
Email ********.*******@***********.***.**
Transport and Public Works
Chief Directorate: SCM
Western Cape Government
Directorate: Logistics and Asset Management
Deputy Director: Mr. PW Kruger
Cell no: 083-***-****
Telephone: 021-***-****
Email ****.******@***********.***.**
Transport and Public Works
Chief Directorate: SCM
Western Cape Government
Directorate: Logistics and Asset Management
Assistant Manager: Mr. AP Wydeman
Cell no: 083-***-****
Telephone: 021-***-****
Email *****.*******@***********.***.**
Contact this candidate