Executive Secretary, Personal Assistant, Administrative Assistant
Resume:
BACHELOR OF SCIENCE IN COMPUTER
SCIENCE
AMA Computer College
Manila, Philippines
1991
Maintaining the Executive Director agenda and assist in planning appointments and meeting.
Perform as a focal point of the group
Managed Secretarial duties and act as a Personal Assistant to the Executive Director of the group.
Performs related government online submission i.e. Ejari, Dubai & other Northern Emirates Civil Defense approval.
Act as a focal point of the group respective plots with Dubai Investments Park and Dubai Industrial Park.
Managed the application of the Owner’s or respective group application on local and other middle east application on Trademarks.
Delivered top- notch administrative support to office staff of various group, promoting excellence in office operations.
Responded to emails and other correspondence to facilitate communication and enhanced business processes.
Developed and updated spread sheets and database to track, analyze and report on performance data.
Compose internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Completed accurate daily vouchers and petty cash invoices and monthly accounting related reports.
OASIS INVESTMENT COMPANY LLC
(HOLDING CO. OF AL SHIRAWI GROUP)
2014-2020
І 2009-PRESENT
SECRETARY
PROFESSIONAL EXPERIENCE
Proficient Senior Administrative Secretary with expertise in customer, vendor and team relations. A highly competent, motivated, enthusiastic and detail oriented in nature. Well organized and proactive in providing timely, efficient and accurate support high level executives, management and associates. Possessing a proven ability to generate innovative ideas and solutions to problems.
PROFILE
Organization
Verbal & Written Communication
Team Work
Adaptability
Strong Problem Solver
Resourcefulness
Time Management
Decision Making
Self -directed
Attention to detail
Event Planning
Conflict Resolution
Strategic Planning
KEY SKILLS
EDUCATION
Muraqqabat Street Deira, Dubai
*******@*****.***
Linkedin.com/in/airenefy2621
RIHAB & RIMAL ROTANA HOTEL
(ROTANA GROUP OF HOTELS & RESORTS)
2003-2014
2007-2014
Maintaining the General Manager’s agenda and assist in planning appointments and meeting.
Responsible for supporting the high-levels executives and management of the entire department
Maintaining effective records and administration
Maintained excellent attendance record, consistently arriving to work on time.
Managed hotel events, conference and private gatherings.
Monitored social media and online sources for industry trends.
Handled customer calls in timely manner to address customer inquiries and concerns.
Developed team communications and information meeting to enhance guest satisfaction and deliver consistent utmost service and attention to details.
Worked with individual customer and privately-owned companies to understand needs and provide excellent service.
Resolved conflicts, and negotiated mutually beneficial agreements between parties.
Drove operational improvements which resulted in savings and improved profit margins.
Managed quality assurance program, including on site evaluations, internal audits and customer surveys.
PROFESSIONAL EXPERIENCE (continued)
Indispensable Secretary
Pro Training
2006
Effective Business Writing
Dynamic Learning & Training Development
2008
TRAINING CERTIFICATION
EXECUTIVE SECRETARY TO GENERAL MANAGER
ENGLISH: Advanced
SPANISH: Beginner
MS Office Suite
Windows 10
Microsoft Outlook
Lotus Notes
Oracle
Petty Cash System
COMPUTER SKILLS
LANGUAGES
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