SALAM MALIM
Building **, Zone **, Street ***
Doha, State of Qatar
***********@*****.***
Career Objective:
To work in a creative, innovative and challenging environment and to help the organization to achieve its objectives in the most efficient manner by applying my skills and abilities and thereby grow with the organization.
Certified Document Control Specialist • Efficient knowledge of managing specialist healthcare facilities • Contract administration • Leadership and management skills, Relationship building • Greater Knowledge of the Facilities Management industry• Greater Understanding of operations and maintenance • Practical / hands-on experience in document Management • Self-directed and highly-motivated. • Able to work in a fast-paced and deadline-driven environment. • Detail-oriented, dependable and trustworthy. • Familiar with e-Document management systems.
PROFESSIONAL EXPERIENCE
THE MAINTAINERS - (PART OF THE REDCO ALMANA GROUP) DOHA, STATE OF QATAR
The Maintainers are an Operation & Maintenance company, established in 2007 based in Qatar. Experts in the specialist area of mechanical and electrical building maintenance. Hard and Soft Services, Facility Management, Specialist and Premium Services. With over 30 key sub-service disciplines covering 10 specific public and private sectors like Defense, Education, Health care, Government, Oil and Gas, Palaces & VIP Facilities.
Document Controller / Administrator – The Cuban Hospital (Dukhan) (Jan 2016 — Present)
Managing and maintaining a Meridian Document Control System. Collect and maintain files of the latest revision level documentation to define product configuration and control manufacturing processes.
Prepare, operate and update Document Control Procedures in line with the Company's Document Management System.
Maintaining and Updating Outgoing and Incoming Documents, Invoices and other Logs. Ensure all Reports provided is as per Client quality formatting requirements.
Formatting may include correcting templates, fonts and style, pagination and numbering and other activities that may be required to achieve a client's documentation requirements.
Verifying the invoices in coordination with Engineers and sign off from Project Director submitting Verified Invoices to Finance Department. Transmitting Material Requisitions & HR Documents to Head Office via Document Transmittals.
Generating Problem Resolution, Incident/Maintenance Reports, Quotations for Variation /Call Off / One Time Works in coordination with Engineers and Project Director.
Updating and Maintaining Training Records / Certificates etc.
Leading Administration Assistant and providing guidance as and when required.
Attending Meetings & Preparing Minutes of Meetings.
Maintaining Documents Library Hard & Soft Copies.
Prepare Time Sheets and Overtime Analysis Report for HR.
Generating Monthly / Quarterly Reports for the Project in coordination with Project Director and Engineers.
Timely distribution of latest revision level documentation to all appropriate users and ensure that obsolete documentation is removed from distribution.
Maintain a computer database of all filed documentation that ensures fast retrieval of documents.
Perform clerical typing duties to generate documents as necessary.
Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
Keep abreast of developments in document management by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
PRO / HR Administrator
Familiarizes self with all HR Policies and Procedures.
Medical & Finger-printing of employees.
Civil ID & Health Card renewal.
Processing of traffic regulation / requirements, assisting for driver licenses application.
Coordinating visa status on a regular basis, including new government updates and requirements for working visa, family visa & business/visit visa.
Proactively participates in all required developmental trainings for the job grade level.
Coordinates with HR In-charge for medical, finger-printing and other requirements for residence and visa processing.
CORE PROJECTS & TECHNOLOGIES, MAHARASHTRA-INDIA
CORE Education & Technologies Limited is India’s largest global education company, with presence across US, 40 counties in UK, Pan India, Singapore, 9 countries in MEA, Hong Kong and 2 countries in Caribbean. We enable the creation of a better future across the globe by providing transformational and innovative solutions for the entire education continuum of Pre-school, K-12(Kindergarten through 12th Grade), Vocational Education, and Higher Education, to governments, schools and educational institutions.
Sr. Counselor, (Sep 2011 — Dec 2015)
Handling customer queries related to Courses and Workshops on calls.
Mentoring and coaching for new joiners. Achieving monthly Targets related to up selling Handling Students Queries via Email.
Handling Balance payments of students and reminding of due dates.
Collecting Attendance sheets and Feedbacks of students across India to reconcile with faculty and gym payments.
Conducting activities on railway platform and colleges for brand promotion and data collection on Andheri Railway station and few reputed colleges.
BFY-SPORTS & FITNESS, MAHARASHTRA-INDIA
BFY was founded with an aim to help promote and develop the Sports, Health and Fitness Industry in India. Since its foundation in 1999, BFY has conducted various leading International programs, courses and workshop by experts. BFY offers the latest, world class programs, thereby enabling the students to be at par with fitness professionals around the world. BFY also offers placement services to the industry and to clients looking for certified professionals. The only Fitness Academy having students spread across 116 cities across India, working in 273 gyms. Sr. CSR, April 2007 — August 2011
Handling New Enquiries and providing respective details of above 100 Courses and following old Enquiries for new Registrations.
Doing Counseling regarding Courses for Highly Reputed Institutes like ACE, ACSM, PF,SCW,DSW from USA in Fitness Field.
Handling Students Queries via Email.
Handling Balance payments of students and reminding of due dates.
Collecting Attendance sheets and Feedbacks of students across India to reconcile with faculty and gym payments.
Generate sales leads.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.
Meet personal/customer service team sales targets and call handling quotas.
EDUCATION
G.J. COLLEGE, RATNAGIRI, MAHARASHTRA-INDIA
Bachelor’s Degree in science, Diploma in Computer Applications, Microsoft Office Suite, MSCIT, AutoCAD 2D/3D, Photoshop
CERTIFICATIONS & TRAININGS
Aconex Certified Document Controller Specialist
CPR – Basic First Aid Training Course
Fire and Safety Training
Fire Marshal Training
Hazardous Materials and Waste Management Training
Infection Control Reorientation Training
PERSONAL INFORMATION
Age : 33
Sex : Male
Birth Date : January 5, 1986
Civil Status : Married
Passport Expiry : 27th September 2025
Birth Place : Ratnagiri, Maharashtra, INDIA
Languages Known : English, Urdu & Marathi
REFERENCES
Available on request.