JOEVYLYN M.
BALLON
MOBILE NO.+971*********
HAMDAN STREET ABU DHABI UAE
EMAIL:****************@*****.***
Objectives
Seeking employment that will help me utilize my skills and abilities in a professional environment. To obtain and secure a position that will enable me to use my organizational skills, my ability to work well with people, quick learning and multi-tasking skills, and to have the opportunity to learn and improve my skills for the better. WORK Experience
ABU DHABI COUNTRY CLUB (MONDO PIZZERIA COFFEE SHOP)
(United Arab Emirates)
Cashier/ Waitress
(March 30, 2017 up to present)
DUTIES & RESPONSIBILITIES
● Greet guests as they arrive in the restaurant and provide them with information about food, beverages and/or services
● Respond to complaints and resolve their issues
● Take payments (cash or credit) purchase by the guest
● Bag and wrap purchased items
● Enter transactions in the cash register and provide guest with the total bill
● Sort and count currency and coins
● Issue receipts and change to the guests
● Count money at the end and beginning of each shift
● Maintaining the daily account of the daily transactions
● Providing excellent wait service to ensure satisfaction
● Taking guest orders and delivering food and beverages
● Making menu recommendations, answering questions and sharing additional information with restaurant patrons
LAND GROUP OF COMPANY ( BABYSHOP )
(United Arab Emirates)
Sale Associate
(August 1, 2016-March 21, 2017)
DUTIES & RESPONSIBILITIES
● Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
● Operating cash registers, managing financial transactions, and balancing drawers
● Achieving established goals
● Directing customers to merchandise within the store
● Increasing in store sales
● Superior product knowledge
● Maintaining an orderly appearance throughout the sales floor
● Introducing promotions and opportunities to customers
● Cross-selling products to increase purchase amount ALAM GROUP OF COMPANY (AL ARAB HYPERMARKET)
(United Arab Emirates)
Cashier/Sales Lady/Receptionist
(March 30, 2014-March 28, 2016)
DUTIES & RESPONSIBILITIES
● Greet customers as they arrive in the shop and provide them with information about products and/or services
● Respond to customer’s complaints and resolve their issues
● Take payments (cash or credit) purchase by the customer
● Bag, box and wrap purchased items
● Enter transactions in the cash register and provide customers with the total bill
● Sort and count currency and coins
● Issue receipts and change to customers
● Count money at the end and beginning of each shift
● Maintaining the daily account of the daily transactions
● Checking all the price of products and any discount or offers
● Receiving vouchers and deducting the said amount from the customers
● Arrange the items in shelf in proper and organize display
● Reporting discrepancies of prices in the superiors
● Making weekly and monthly transaction reports
● Attending good reports
● Provide information and initialized the registration procedure for guest
● Ensure all the customers, provide what they need and coordinate functions to provide the best hospitality service
● Answer telephonic and in-person inquiries
● Keep the work area tidy and clean
Skills
● Fast learner, Flexible and Adjustable in environment
● Work in less supervision
● Ability to work in multicultural environment
● High commitment to safety, punctuality and with integrity
● Ability to work multitasking
Education
TERTIARY
San Jose Community College (Philippines)
Bachelor Of Science Business Administration (Management)
(March 31, 2003-April 27, 2007)
I hereby certify that the above information is true and correct according to the best of my knowledge and belief.