Contact
Email: **************@*****.***
Cell: 798-***-****
Chandigarh
SIMRAN JEET KAUR
SUMMARY
● Highly personable and dedicated Skin Care Specialist with a superb record of client satisfaction. Thoroughly knowledgeable in all types of cosmetics and their chemical and visual properties. Adept at responding to client concerns and needs in a personal and sensitive manner.
Core Qualifications
● Outstanding knowledge of skin care makeup
● Excellent sales experience
● High familiarity with potential medical reactions and side effects of cosmetics
● Strong abilities in professional and sensitive customer and coworker interaction
● Superior ability to work as part of a team
● Exceptional written and oral communication skills
● Diligent and detail-oriented Administrative leader with solid background overseeing and motivating staff. Professionally coordinate files, correspondence and resources to boost productivity and facilitate efficient operations. Skilled in general office processes and optimization strategies.
● Skilled Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions.
● Maintained positive rapport with customers, managers and employees by making regular strategic contact and successfully anticipating needs.
SKILLS
● Decision Making
● Documentation and reporting
● Planning and coordination
● Team management
● Outstanding client care
● Staff management
● Sales techniques
EXPERIENCE
Studio6 Lifestyle Clinic, Chandigarh — Admin
OCT-19 - PRESENT
● Managed all business files, documentation and databases to keep records secure, accurate and current.
● Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
● Elevated customer satisfaction ratings by resolving issues quickly and effectively.
● Grew revenue by developing key programs focused on promoting business.
● Drove client feedback to deliver information to management for corrective action.
● Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
● Consulted customers and answered questions about desired treatments.
● Delivered gentle hair removal using wax and laser methods.
● Educated clients on skincare techniques based on skin type and individual needs.
●
Clinic Dermatech Pvt.ltd, Chandigarh — Admin
Aug 2016 - Oct 2019
● Managed inventory; ordered office supplies, office suppliers.
● Administrative duties included contacting and hiring outside services for the main corporate offices.
● Assisted accounting department, reconcile vendor statements, and contacted vendors on missing invoices.
● Responsibilities included all aspects of business operations.
● Coordinated with executive staff on operational support activities.
● Interacting with staff and customers, answering phone calls and scheduling appointments.
● Maintaining store standards with pride.
● Client transactions.
● Explaining benefits of our services and presenting our Wellness Program.
● Drive a best-in-class service experience that exceeds our customer's expectations, inspires customer confidence and creates loyalty.
Clinic Dermatech Pvt.ltd, Chandigarh — Skin Practitioner Apr 2016 - Aug 2016
● Performed micro-dermabrasion facial treatments.
● Knowledge of all Dr.lead procedures as well as assist in Dr.lead Procedures (e.g.
● Botox, Fillers and Derma roller etc.).
● Determine which products and procedures would be appropriate for each individual patient.
● Developed customized, therapeutic skin care treatments.
● Provided extensive client's skin analysis and consultation.
● Advised clients regarding a home-care regimen.
● Maintained neat and clean work area with fully sterilized equipment.
● Maintained and updated client records to include individual service preferences and needs.
●
EDUCATION & TRAINING
Lovely Professional University (Jalandhar ) 2017
VLCC INSTITUTE, Chandigarh - PGDC (Post graduation diploma in Cosmetology) 2015 Internship 1 Month Internship at a Skin Academy named Zuri 10+2 (Commerce) - CBSE Board
Personal Details
Father name : Mr. Nagender Singh
Date of birth : 27 May 1996
Married status : Un-married
Gender: Female
I hereby declare that all the information given above is correct according to the best of my knowledge.