Customer Service Safety

Curriculum Vitae

Of

Manqoba Maphumulo

Contact Details

Postal Address : K.K. Flats

Block C 6 –10 -2

Kwadabeka

Pinetown

3610

Contact Number : 071*******/081*******

Email Address : *******.*********@*****.***

Personal Details

Surname : Maphumulo

First Names : ManqobaMduduzi

Date of Birth : 15 December 1991

Identity Number : 911-***-**** 085

Nationality : South African

Gender : Male

Marital Status : Single

Home Language : IsiZulu

Other Language : English& IsiXhosa

State of Health : Good

Criminal Record : None

Educational Qualification

Last School Attended : Thukela High School

Highest Grade Passed : Grade 12

Subject Passed : IsiZulu

English

Mathematics

Physical Science

Life Sciences

Agricultural Sciences

Life Orientation

Year Completed : 2009

Tertiary Education

Name of Institution : University of South Africa (UNISA)

Course : Diploma in Safety Management (Final year student)

Modules Passed : Business Management IA (BSM1502)

Business Management IB (1602)

English for Academic Purposes (ENN103F)

Ethical Information and Communication (EUP1501)

Introduction to Human Resource Development (HRD1501)

Introduction to Human Resource Management (HRM1501)

Safety Management IA (MNO1501)

Occupational Health and Safety Law I (OHS101S)

Occupational Health and Safety Law IIB (OHS2602)

Risk Management I (RMN111Z)

Introduction to Statistics (STA1610)

Awaiting Results : Safety Management IB (MNO1502)

Safety Management IIA ( MNO2603)

Occupational Health and Safety Law IIA (OHS2601)

Introductory Financial Accounting (FAC1501)

Currently studying : Analysis of Safety Incidents (MNO2605)

Environmental Management (MNO3704)

Occupational Health and Safety Law III (OHS301S)

Safety Management III (SMN301S)

Duration : 2018 - 2020

(1)Employment History

Name of Company : UNISA Durban Campus

Position Held : Administrative assistance( volunteering)

Duration : 01 June 2018 – till to date

Duties : Assiting UNISA students during application and

Registration period.

Assisting students to do online application and online

Registration during application and registration period.

Assisting UNISA students to accept offers in order for them

To register.

Assisting UNISA students to apply for funding like NSFAS

Bursary, Funza Lushaka Bursary and Unisa Bursary.

Assisting Unisa students to execute their daily academic

Activities through myunisa portal.

(2)Employment History

Name of Company : Edcon (Edgars West Street)

Position Held : Customer Service Agent

Duration : 10 May 2010 – 10 May 2020

Reason for leaving : Retrenchment

Duties : Typing and designing promotion post advertisement.

Working as cashier when the store is having long queues.

Updating customers Details to the Edcon System database

Procesing Claims for customers insurance and also doing follow

Up for pending claims.

References 01

Company name : UNISA Durban Campus

Name : Mrs Fezeka Yaku

Position : Student Advisor

Relationship : Supervisor

Contact Number : 031-***-****

References 02

Company name :Edcon (Edgars west Street)

Name : SthembisoKhanyile

Position : Manager

Relationship : Line Manager

Contact Number : 031-***-****

Skills ( Computer skills)

Computer Literacy,Ms word, Ms excel, Ms power point, Ms outlook email

Communication Skills, Good interpersonal and Networking

Dedicated, responsible and reliable

Good Listening Skills, speaking, writing and reading skills

Administrative Skills

Contact this candidate