Front Office Manager

Jean Renny Dsouza

Mobile: +974-********

E-Mail: **********@*******.***

IT -Quality Analyst/BA

Professional Synopsis

6+ years in Software Testing, Expertise in Web based and Client server application testing.

Experience of working in Financial Domain, Capital Markets and investment banking.

Possess good knowledge of Agile (Scrum) and SDLC models

Experienced in serving as key liaison between business, project stakeholders and technical delivery teams, analyzing and translating business needs to technical requirements, and managing projects to delivery

Responsible for deliverables required by the Software Development Life Cycle (SDLC) process such as requirements documentation, business rules, process diagrams, use cases, data flow diagram, data models and relationships, and class diagrams

Perform the detailed analysis necessary to evaluate, document and communicate the implications of business requests on current processes and application environments

Knowledge in QTP Testing tool and in VB Scripting.

Exposure to all stages of Software Development Life Cycle, Software Testing Life Cycle, Process and Methodologies.

Experience in UI Testing, Functionality, UAT, System, Integration and Regression Testing.

Expertise in creating test cases, creating test data, Executing test case, logging defect and Tracking defects to closure.

Exposure in preparing and maintaining test documents like Test cases, Test Plan documents, Traceability Matrix, Test Report and Test Closure document, Exit Report.

Knowledge on Quality concepts like PPM, HMP, DPA,Collecting metrics and internal audit

Knowledge and hands on experience in data collection and reports

Knowledgeable and Trained in CMMi Concepts.

Knowledge on Black box testing tool called as OCTOPUS.

Good knowledge in Investment Banking Clearing and Settlement Domain, money market and foreign exchange, Trade life cycle, Fixed income, Equities, Corporate actions, derivatives.

Knowledge in custody, front office, middle office and back office

Knowledge in SQL

Good knowledge in all phases of trade life cycle

Analyzing the end–end trade flow starting from Trade capture to reporting

Flexible and versatile to adapt to any new environment and work on any project.

An effective communicator with excellent relationship building & interpersonal skills; strong analytical, problem solving & organizational abilities

Employment History

OISSG, Qatar(ministry of commerce and industry)-September 2019 to till date

Software quality Analyst

HB Associates,Mangalore, India-July2018- March 2019

Business Analyst

Global E soft systems,Mangalore, India-November 2016 – June 2018

Senior Test engineer

State Street Corporation, Bangalore, India – December 2015- September 2016

Senior Quality Analyst

HCL Technologies LTD, Bangalore, India- April 2012 – November 2015

Senior Test Engineer

Qualification & Certification

B.E (Information Science and engineering), 2007 - 2011

Vivekananda College of Engineering And Technology, Puttur, Karnataka

Core Competencies & Technical Skills

Modelling Tools:,MS Excel, Power point, MS Word

Methodologies: SDLC, AGILE, WATER FALL, V&V

Tools: QTP, JIRA, ALM 11, SVN.l

Certifications

ISTQB - Conducted by ITB (Indian board of testing)

NCFM - NSE's Certification in Financial Markets (A Beginners' Module)

Roles and Responsibility

•Responsible for developing, implementing and maintaining test plans, procedures, guidelines, standards and processes on the project and document test results in a test report.

•Responsible for creating the RTM

•Responsible for preparing test plans and test designs, organizing test activities (reviews and preparation), developing test cases, test procedures, and test scenarios

•Handle responsibilities of collecting test metrics and preparing test reports

•Study and Analysis of the Business requirements

•Project Estimation and Planning

•Involved in System, Integration and Regression Testing, User acceptance testing, Performance testing

•Sending the daily status report

•Interacted with development team for clarifications on key functional areas

•Participating in CAPA meeting, collecting metrics for the releases.

•Participating in calls with clients.

•Handling all Configuration Controller related activities.

•Defect reporting using Change HP ALM 11

Key Projects Handled

PROJECT –I

Brief description of the project: The Investment Manager Services enterprise suite of State Street offers middle office operations to Client like: Morgan Stanley, AXA, Lloyds Bank, Alliance Bernstein, etc. IMS provides end to end Middle office operations from Trade Capture via OMS to Trade Report via MYSS, Valuations, Cash forecast to reconciliation. IMS is a Bunch of Applications grouped in Single-package with Core and Custom Services, IMS includes Transaction Management, Record Keeping System, Reconciliation, Report via ETL (MYSS, ESP) and Pricing and Managing Corporate Actions. IMS occupies Markets major share of Middle office operations. State Street provides the custom functionality by migrating from client’s legacy system to IMS.

Applications involved in “Investment Manager Service Enterprise’ can be classified as below:

Global Transaction Manager (GTM): GTM capture and enrich the trades when trade is received from the TOMS (Trade Order management system)

Global Reference Service (GRS): is the reference for static information like broker, manager, country, which can be utilized for the trade processing.

GPS (Global Pricing System), Enterprise Security Master (ESM): Provides Market Pricing and Security info.

RKS (Record Keeping System): Where all front office trades are processed for the reference in IMS application. RKS provides the facility to analyse the trade in position, transaction, valuation and cash levels.

ESP (Enterprise Service Platform): Data-warehouse where all trades details is stored in different category, mart tables.

MyStateStreet.com (Actuate tool): MYSS helps client to retrieve the trade info in the form of reports and extracts.

Industry: Investment Banking;

Project Name: Investment Manager Services (IMS)

Role: Senior associate

Responsibilities:

●Acts as the IT liaison during analysis, requirements definition and design activities; maintained an understanding of business processes and related systems for supported business units; participated in management of customer expectations

●Responsible for translating BRD into functional specifications and test plans. Closely coordinated with both business users and developers for arriving at a mutually acceptable solution.

●Efficiently carried out gap analysis to understand the new business requirement be it with additional functionalities or changes to the existing functionalities which were to be incorporated.

●Developing the Test cases for BUAT, JSIT, CUAT.

●Conducted JAD sessions to define the project and to reduce the time frame required to complete deliverables.

●Maintained Requirement Traceability Matrix (RTM).

●Ensured that all the artefacts are in compliance with corporate SDLC Policies and guidelines,

●Provided solutions for processing, matching, pricing and confirming 200 instruments (including Equity, Fixed income securities, foreign exchange, options, ABS, CMO, MBS, all derivatives and OTC trades, corporate actions). IMS middle office application suite which StateStreet is on the process of customizing for Morgan Stanley, Korean invest Corp and IMS is used internally by StateStreet for processing of its own middle office operations.

●Making RPMS document for change in the Requirements or new requirements as requested for clients.

●Analyzing the end–end trade flow starting from Trade capture to reporting.

●Provided Solutions for processing of Cash Transactions (Cash Contribution, Cash withdrawal, Fund Adjustment).

HCL Technologies LTD

PROJECT –II

Duration: April 2012-November 2014

Industry: Capital Markets and financial domain

●Trading

●Confirmation

●Settlement

Role: Senior Test engineer

Client: Deutsche Bank

Wall Street Systems (WSS)

1.Details: WSS is the confirmation and settlement system for mainly Money Markets and Emerging markets of Deutsche Bank. WSS follows a STP model. This means if all the required static data is in place, the deal will be confirmed, matched, settled, accounted for, reported and interfaced to other systems without any intervention. All aspects of WSS are Real time. Once a deal has been arrived into WSS from front office system, in the BO all relevant settlement, confirmation, accounting and brokerage will be processed according to the product profile.

Platform: Solarises.

Foreign Exchange Product Control Application (FXPCA)

·Details: The Foreign Exchange Product Control Application which is DB’s business deal for foreign exchange is designed as a multi-company, multi-entity, multi-processing group system for the confirmation and settlement of foreign exchange transactions.

Platform: VB, WEB.

Continues linked System (CLS)

·Details: Fundtech’s PAY plus CLS Solution addresses Continuous Link Settlement challenges by enforcing CLS rules and regulations. Fundtech’s solution provides pro-active CLS bound trade entry, liquidity forecasting and risk management, facilitates CLS FX transaction processing (Payments, Confirmations, Amendments, Cancellations, etc.), and implements participant monitoring that minimize risk exposure across the entire FX supply chain: counter-party, Third Party, correspondent accounts, RTGS accounts, etc

Technical Skills:

·Operating Systems : Windows Operating System,

·Databases : Oracle, My SQL, Toad

·QA Tools : QTP 10, ALM

·Project Management Tool : PMSmart (HCL’s Project Management Tool)

·Version Control Tool : SVN

Achievements

●Received many spot awards for excellent performance in the team.

●Have conducted the organization level trainings on software testing concepts

●Given many presentation to the clients.

●Created the macro to for bulk booking of trades to reduce the manual efforts, which was appreciated by the client for value add

Personal Dossier

Date of Birth : 2nd March, 1990

Nationality : Indian

Languages Known : English, Hindi, Kannada, Konkani and Tulu

Hobbies : Stamp collection, Reading novels, Dance

Primary Email : **********@*******.***

Secondary E-mail : *********@*****.***

Declaration:

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

(Jean Renny Dsouza)

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