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Office Staff Service Representative

Location:
Abu Dhabi, United Arab Emirates
Salary:
3000
Posted:
July 14, 2020

Contact this candidate

Resume:

Mayka Patricia P. Taluban

Villa **, Najda Street, Abu Dhabi, UAE

+971*********

*************.**@*****.*********:*******************.**@*****.***

OBJECTIVES

Know no bound in terms of growth. Gain additional knowledge, higher challenges and broader exposures every day. To be able to obtain the job that fits my interest, focus and career path. Exercise more of my extra personal communication/ skills.

WORK EXPERIENCE

Office Staff- Manager’s office/ Marketing and Accounting Department

Arandrea Manpower Agency Co.

VGC Building, Agoncillo St., Malate, Manila

July 21, 2019- February 21, 2020

Responsibilities

-Checks and inputs applicant’s information to file.

-Prepare documents for to be passed and/or check by specific government agency.

-Sets schedules for trainings for first time applicants.

-Call in to applicants for follow up and asking to report to the office.

-Prepare documents for the needed job orders to be evaluated by the government agency.

-Monitors deployed applicants from date of departure to date of end contract if possible.

-Release documents of applicants to tie ups.

Customer Service Representative

TaskUs

Lumina Mall, Imus Cavite

Multi-Skilled Teammate - UK Department (December 01, 2017)

Universal Skilled Teammate - APAC (Asia Pacific) Department (December 11, 2018- July 17, 2019)

Responsibilities (UK Department and APAC Department- Deliveroo Account)

-Answer customer queries through Emails, chats and calls

-Answer restaurant queries through call and/ or emails

-Issue debits for the restaurant through account’s system

-Checks for any disputes in our team’s quality score per week

-Answer rider queries through chats and calls

-Creates/ requests payment adjustment for the restaurants and riders

-Creates/ requests payment adjustment for the restaurant

-Issue debits for the restaurant through account’s system

EDUCATION

COLLEGE Our Lady of Fatima University

Dela Paz Norte, McArthur Highway, City of San Fernando Pampanga

Bachelor of Science in Business Administration Major in Marketing Management

Graduate Class of 2017

ACHIEVEMENT:

Quarter 1- Top Performer 2019 (APAC Department)

TRAINING/ ON-THE-JOB TRAINING

GRBank Corporate Center

Dolores, City of San Fernando, Pampanga

Training Period: November 08, 2016 - February 15, 2017

SEMINARS ATTENDED

September 09, 2012 "True Blue Louisian ka ba, sa Isip at Gawa?: Discovering Roots, Directing Growth Year 2"

Prince Bernard Hall, Saint Louis University, Baguio City

September 18, 2015 “Social Entrepreneurs Society’s Extraordinary change makers”

Hotel Stotsenberg, Convention Hall, Clark Field, Pampanga

February 27, 2015 "Organizational Leadership and Management Seminar"

Our Lady of Fatima University, School Auditorium, City of San Fernando, Pampanga

December 3, 2015 "The Role of BSP in the Economy, Familiarization and knowledge of the New Generation Currencies, Coin Re-circulation and other BSP Advocacies"

Our Lady of Fatima University, School Auditorium, City of San Fernando, Pampanga

July 22, 2016 Unlimited Sales Success: Mastering the New Realities of Selling

Our Lady of Fatima University, School Auditorium, City of San Fernando, Pampanga

September 02, 2016 "Public Relations: The Powerful Tool in the Corporate Organization and Personal Advancement"

Our Lady of Fatima University, School Auditorium, City of San Fernando, Pampanga

PERSONAL INFORMATION

Age : 24

Gender : Female

Place of birth : Dagupan City Pangasinan

Date of birth : March 18, 1996

Civil Status : Single

Citizenship : Filipino

SKILLS HIGHLIGHT

Interpersonal and communication skills

Work Ethics

Customer Service Skills

Computer literate

Microsoft Word, Microsoft Excel, Microsoft Power Point

CHARACTER REFERENCE:

Joan Marco

+639**-***-****

Managing Partner- Arandrea Manpower Agency

Ms. Marie Toni Prado

+639**-***-****

Team Leader- APAC Department, TaskUs

Donald Rivera

+639**-***-****

Team Leader – UK Department, TaskUs

I hereby certify that the information above are true and correct with the best of my knowledge and belief.

MAYKA PATRICIA P. TALUBAN

Signature over Printed Name

s



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