Kalpesh Panchal ***********@*****.***
**/***, ********* ****, +91-972**-*****
Near Bapu ni Dargah,
Growa, Vadodara-390 016.
Gujarat.(India)
Career Objective
Seeking a challenging position of responsibility that will allow me to utilize my education and experience in an organization, where I will be allowed to contribute and which will change my future growth and learning process.
Key Strengths
Well-developed and effective communications skills Improving customers service and satisfaction
Communicating effective at all levels
Working efficiently at speed and under pressure
Working as a part of a team.
Career Highlights
R.K.Enterprise (Distributor for Crockery and Pure Melamine) May 2016 – Continue Proprietor (Brands: Servewell, Kudos, Oasis, Decor) Mann Enterprise (Distributor for Crockery and Melamine) July 2015 – April 2016 Partner (Brand : Servewell)
Qualikems Fine Chem Pvt Ltd November 2013 – June 2015 General Manager (Administrator)
Job Responsibility
• Weekly reporting to MD on sales, collection and dispatch.
• Monitoring the all Plant activities
• Daily Meeting with Purchase, Packing and Dispatch Team
• Get the 80-95% daily achievement from my Team( Product Packing to Dispatch)
• Monitoring Sales, Payment collection on time.
• Co-Ordinate with Government officers in any plant issue and resolve. Reliance Fresh Ltd. Vadodara March 2010 – October 2013 Store Manager
• Increase Average Bill Value.
• Achieve Monthly Sales Target
• Ensure Pleasant shopping atmosphere in store.
• Check and ensure about store cleanliness.
• Analysis of Report – stock report, sales, store performance, Category Margin, Pilferage
• Analysis of Top Selling SKU’s Category, Sub Category wise.
• Need to ensure timely GRN / Microphysical verification.
• Ensure / Approve GRN, STN, Indent, issue PO(Local Buying) timely.
• Co-ordinate with DC in charge for stock movement both inward and outward.
• Ensure that optimum stock levels are maintained.
• No Movement of Goods without a proper delivery challan.
• Follow the PI schedules.
• Co-ordinate with marketing team for Promotional activities.
• To Check availability of promotional SKU’s and raise indent if unavailable.
• Ensure shelf talkers and promo signage’s placement are right place.
• Ensure customer convenience & service standard
Achievement
• Certificate of excellence. Store Dashboard and is GREEN for the 4th quarter 2011(JAN-FEB- MARCH 2011)Sarthi Complex_2412.
• Certificate of excellence. Store Dashboard and is GREEN for the 3rd quarter 2012(OCT-NOV- DEC 2012)Sai Avenue_2409.
Reliance Retail Hypermart Ltd. March 2008 – Feb 2010 Reliance Super Bharuch
Asst. Store Manager
• Recruited to provide leadership and management for store with high employee turnover and sales. Supervise day to day operations, hire, and train and manage 50-60 employee. Develop and maintain vendor relations. Plan and conduct area training meeting. Sahaj Super Store Pvt Ltd – Bharuch April 2007 – March 2008 Store In Charge
• Increased inside sales 10-15% over a year and total sales by 10% through improved management techniques, Inventory Control and developing good relationship with vendors Sahaj Super Store Pvt Ltd – Surat April 2006 – March 2007 Store In Charge
• improve sales and profits – Brought into turn around an underperforming back of house operation that was impacting negatively on profitability of entire operation. Recogniziation showed immediate improvement and brought store back on plan.
Ellisbridge Gymkhana – Ahmedabad July 2004 – March 2006 Store In Charge
• Supervision of a division customer service staff. Responsibilities include providing support for our sales force and sales management, implementing new policy and procedures for customer service. Harrods Garments Pvt Ltd - Ahmedabad April 1999 – June 2004 Floor Managers
• Recruited as a Cashier and promoted to floor Manager range of management expertise on a firm foundation of practical skills. Capable and intelligent, always preferring the most down to earth approach, but with the capacity to resolve problems using sound initiative and a degree of creativity. Proficient at making quick and effective decisions in stressful situations. Education
April – 1998
Bachelor of Commerce – 59% ( Adv Statistics – 146/200) C.U.Shah Commerce College
Gujarat University
March – 1995
Higher Secondary Cerificate – 64.66%
Swastik Higher Secondary School
Gujarat Secondary Education Board, Gandhinagar.
March – 1993
Secondary School Cerificate – 66.57%
Swastik Higher Secondary School
Gujarat Secondary Education Board, Gandhinagar.
Personal Profile
Birthdate: 08th February 1978
Marital Status: Married
Cast: Hindu
Nationality: Indian
Health: Non Smoker
Hobbies: Team Sport- Cricket
Languages: Gujarati, Hindi, English