Manager Cash Handling
Resume:
Nationality : Tanzanian
Place of Birth : Arusha
Address : P.OBox11820Arusha
Email : ********@*****.***
Cell Number : +255*********
Kisongo
Arusha, Tanzania
Email ID: - ********@*****.***
Cont. no.:- +255-*********
WhatsApp: +255-*********
HASSAN AHMED HASSAN
OBJECTIVE:-
Dedicating my carrier in accomplishing organization goals by ensuring good understanding of operational risks, establishing long customer relations for future progress of the company. Excellent competence in executing number of tasks simultaneously including background in banking customer service. Moreover, eagle to innovate and tie in a good team player with strong organizational, communication, analytical, problem solving and time management. Henceforth, I am diligent and sincere, looking for an opening in a fast paced, growth oriented organization, to carve out a responsible position where I can utilize my skills and develop new ones.
WORK EXPIRIENCE:-
Company : - AMANA BANK LIMITED
Duration : - DECEMBER 2015 TO DATE
POST HELD: BRANCH OPERATIONOFFICER[OCTOBER 2018 TODATE] Branch operation officer is responsible for all branch back office work and process in order to support the whole branch so as to ensure all cash and non-cash transactions are handled properly.
Duties and responsibilities are:
o Receiving and posting all cheques from customers (internal and external) o Processing and issuing of bankers cheques to the customers o Accepting and processing of special clearance cheques from other banks, and making sure the fee are collected upfront
o Responsible on taking all other local banks cheques after being posted to clearing department for settlement in agreed time
o Responsible to make sure that all other local cheques are being posted according to the clearing days advised by clearing house
o Receiving telegraphic applications from CSO after signature verification and customer balance being indicated o
o Responsible for call over on branch transactions on daily basis and submit for filling o Working closely with other departments such as head teller and customer team leader so as to ensure all the duties are performed well. o o Responsible for posting all internal transactions o Able to meet all the functions timely.
o Able to handle all the risks and controls accordingly. o Reviewing and analyze procure to pay issues, being mindful of key performance factors and short and long term business objectives POST HELD: ACCOUNT OPENING OFFICER [APRIL –OCTOBER 2018] During this time, was handling all the bookkeeping of the branch and maintains the records including documents.
Duties and responsibilities are:
Receiving a complete set of documents from Branch Manager for actual on boarding into CBS
Reviewing documents against KYC requirements and satisfy himself that all documents are in conformity with account opening requirements and in accordance with type of entity or individual.
Advising on whether account should be opened, held pending or reject with reasons.
Communicating with customers in day-to-day activities.
Able to send bills to the customers, pay for the bills received, process refunds and interact with other agents on past due accounts.
conducting good records of accomplishment.
POST HELD: ACTING HEAD OF TELLER [JAN –APRIL 2018] During this time I was a co-custodian assisting Branch Operations Manager. Duties and responsibilities were:
o Ensure the liquidity position of the branch is maintained at all times and customers are served efficiently.
o Ensuring adequate control and compliance measures are in place to minimize risk of loss of cash in the branch.
o Issue cash from strong room to BEOs at the start of business and to receive cash form beo’s at the end of business.
o Checking BEOs’ cash in hand against BEOs balancing summary. o o Replenish BEOs’ cash position based on requisition notes. o o Posting of cash entries in the treasury register. o Estimate cash requirements and excess cash to determine requests for cash from center/Bank of Tanzania.
o Control access to the strong room by securely keeping custody of strong room keys. o o ATMmachinesaremaintainingsufficientcashtoenablecustomers’withdrawals. o Reporting any suspicious transaction to the Branch Operations Manager and or Branch Manager
POST HELD: BANK TELLER/CLERK [DEC 2015 - DEC 2017] BEO is first contact person of the Bank. One of the primary responsibilities is to provide exceptional customer service including efficient and accurate transaction processing. Duties and responsibilities were:
o Process daily over the counter transactions for cash deposits and withdrawals, cheques deposits, inter-account transfers and currency exchange. o Handle and resolve customer inquiries and or complaints in professional manner. o Posting of internally raised back office entries such as cash received from other branches, BOT and ATMcashloadingandreplenishment.
o Handle foreign exchange transactions
Company : - A TO Z TEXTILE MILLS LTD
Duration : - OCTOBER 2015 TO DECEMBER 2015
Post Held : - ASSISTANTHUMANRESOURCEOFFICER
o Encashment of cheques and other related instruments as per limits and bank procedures.
o Sorting notes and coins in accordance with BOT guidelines to enable the bank deposits the same to BOT easily.
o Report all suspicious transactions and incidents of money laundering in line with bank policy and standards, local and regulatory requirements. o Ensure implementation and monitoring of compliance in relation to money laundering prevention as specified by bank policy and standards and local regulations. o Ensure compliance with controls and procedures on cash handling to minimize risks. o Always maintain an adequate cash in his drawer to meet demands for cash withdrawals, buying and selling currencies.
o Balance cash drawer in accordance with Bank procedures and regulations. o Receive and pay cash in respect of WesternUnionandMoneyGramtransferservices. o Process TRA transactions and ensure customer receives his receipt instantaneously. o Maintain the highest level of confidentiality with all customer’s information obtained. o Promotes the bank’s products and services.
o Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
o Perform as a team member in allocating and coordinating the work flow. o Contribute to the fulfilment of branch, department and bank’s objectives and goals. o Comply with all department and bank policies, procedures and regulation Major duties are;
• Responsible for the execution of routine Recruitment.
• Responsible for Worker Data entry in Recruitment classroom.
• Liaison with new workers for smooth processing of Recruiting.
• Assist to manager for Formulation rules, policies and procedures.
• Assist to manager for payroll process.
• Prepare HR reports.
• Help in solving disputes with employees
Company : - ARUSHA DISTRICT COUNCIL
(Department Of Administration And Human Resource)
Duration : - JULY2014TOSEPTEMBER2014
Post Held : - ASSISTANTHUMANRESOURCEOFFICER
Major duties were;
• Administering payroll and maintaining employee records
• Preparing staffs handbook
• Negotiation with others staff in service delivery. EDUCATIONALBACKGROUNDANDQUALIFICATIONS
Bachelor of Arts in Public Administration [2012 – 2015] from Zanzibar University [ZU] Majoring human resource management and administration [2011- 2012] from Zanzibar University [ZU]
Advanced Certificate for Secondary Education [ACSEE] [2009 – 2011] from Ilboru High School
Certificate for Secondary Education [CSEE] [2005 – 2008] from Einot Secondary School Certificate for Primary Education [CPE] [1998 – 2004] from Kambi Ya Maziwa Primary School
LANGUAGES:-
ENGLISH : - PROFICIENT
SWAHILI : - PROFICIENT
SKILLS:-
• Computer skills including Ms-Office, Tally, PowerPoint, Word, Internet and access.
• Ledger balancing
• Cash handling
• Data entry skills
• Problem solving
• Adaptability
• Communication skills
• Customer service and needs analysis
HOBBIES
Watching football, Reading books, Internet browsing and gaming PERSONAL INFORMATION:-
DATEOFBIRTH:- 11 MAY1990
NATIONALITY:- TANZANIANMARITALSTATUS:-
SINGLE PASSPORTNO: -
The information furnished above are all-true to the best of my knowledge and belief hence, I am presenting my resume for your perusal.
Name: HASSAN AHMED HASSAN Signature:
REFEREES.
1. Muhammad Zubair Head of Department
HR A to Z textile Phone
Email:
2. Maiya Juma Yamlinga
Human resource Manager
Camel Oil T ltd
*************@*****.***
Contact this candidate