Employee Relations Manager
Resume:
Annie Fe Sunga-Tiraña
Brgy. 575, Sampaloc, Manila
Mobile No. 090********/090********
CAREER OBJECTIVE & SUMMARY OF QUALIFICATIONS:
Highly Effective Human Resources Manager with over 17 years of experience specializing in establishing productive business relationships and resolving critical human capital business issues.
Offering an array of skills in accurate employee job performance assessment, recommending and implementing action plan strategies to meet HR needs, interdepartmental coordination, consultative relationship building, coaching, training, communication and schedule planning.
Proven ability to successfully multi-task in a dynamic, fast-paced environment while meeting all deadlines.
AREAS OF KNOWLEDGE/EXPERIENCE:
Recruitment and Staff/Manpower Planning
Employee and Labor Relations
Compensation and Benefits Management
Competency and Skills Profiling
Performance Management
Training and Development
Preparation and execution of office memorandum
Regulatory Compliance
Job Analysis and Salary Structure/Payscale
Organizational Development
Counseling and Discipline
Labor Relations, Laws and other Legal Aspects
Administrative and Fleet Management
PROFESSIONAL EXCELLENCE SUMMARY:
Implemented project plan outlines to assist management in improving survey departmental/property results.
Developed extensive labor relations strategy while maintaining balanced environment.
Managed all employment and worker’s benefits and compensation files and claims.
Directed all human resources functions including recruitment, hiring, training, on-boarding, performance management and employee or labor relations.
Responsible for all building and managing budgets for HR department.
Ensured compliance of human resource policy, employee benefits and employment law at both company and government level.
Provided confidential issue resolution while working with various levels of management.
Represented employer in employment hearings and negotiated hotel specific resolutions in the dismissal or closure of labor cases.
Conducted new hire orientation as well as designed necessary professional development plans.
Scheduled and conducted interviews, created and approved job offers and salary structures.
Guaranteed compliance with all local employment laws, as well as company standards, systems and processes.
Spearheaded various enterprise-wide human resource projects and initiatives to ensure compliance.
Trained management on trend awareness and performance improvement through targeted consultations.
Oversaw employee relations, benefits & compensation, staffing, management development and work force analysis.
Have profound understanding in all Human Resource sections/facets, including employee and Labor Relations.
Have good communication skills both ways such as written and verbal with the suitable knowledge in Human Resource, Administrative and Legal aspects.
Coordinate, encourage and promote organizational accountability for effective risk management and compliance with commitments to regulatory bodies.
Designs and establish salary scheme and competitive benefits that are also used as retention program for employees.
Interpret and implement HR policies, practices and procedures for managers, teams and individual employees that further the mission, values and strategic vision of the business.
Provides necessary education and materials to managers and employees including workshops, manuals, employee handbooks, and standardized reports.
Establish an in-house employee training programs that addresses company training needs including training needs assessment, new employee orientation, management development, production cross-training, the measurement of training impact, and training transfer.
Coached employees regarding HR policies and procedures related to transfer, promotion, compensation, benefits and conditions of employment.
Select and supervise Human Resources consultants, attorneys, and training specialists, and coordinates company use of insurance brokers, insurance carriers, and other outside sources.
Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
Conduct investigations when employee complaints or concerns are brought forth. Review, guide, and approve management recommendations for employment terminations with the full observance of Due Process.
Handles Legal Matters that include preparation/drafting and review of Legal contracts/documents/correspondences, and appearance in any court litigations, NLRC, DOLE, and other judicial or quasi-judicial bodies.
Effective handling of all DOLE inspections and dismissal of all Labor or DOLE cases at the NLRC, Court of Appeals and Supreme Court level.
Handled admin matters and Fleet Management.
Assist with and/or carry out other project activities and tasks as assigned from time to time by the management.
RECENT ACHIEVEMENTS:
a.United Doctors Medical Center (UDMC)
Provide coherent advice on the daily undertakings of HR and Management’s approach.
Provide Contingency plan for COVID-19
Coordinates with my DOLE internal contacts in the process and approval of the DOLE-CAMP financial assistance for employees
Plans the skeletal workforce for a sustainable cost-efficient hospital operations
Plans for implementation of the additional cost-efficient company incentives for the medical staff and other frontliners
Provide calendar plans for the sufficient training and seminar for frontliners to equip them with proper knowledge and understanding on COVID-19
Provide the new payscale or salary matrix of employees
Revision of the Employee Code of Discipline based on the current set-up
Realignment of HR and administrative processes of the daily operations
Realignment of the organizational structure based on the current management set-up
Management Representative in the initial Collective Bargaining Agreement. Was able to dismiss the pending complaint of Obrero Filipino Union at the NLRC.
b.Rizal Park Hotel (RPH)
Draft and proposed the new organizational structure
Revision of the new Company Code of Discipline based on the new hotel set-up
Draft and implemented the HR Operational Manual
Draft and implemented the Hotel’s Standard Greetings
Provide the annual training program for the employees personal and professional growth
Initiated administrative cases and dismissal of erring employee
PROFESSIONAL EXPERIENCE:
Human Resource Manager – Management Level
United Doctors Medical Center (UDMC), Quezon City
January 6, 2020 - present
Human Resource Manager – Management Level
Rizal Park Hotel/Oceanville Hotel & Spa Corporation, Ermita, Manila
August 13, 2019 – December 27, 2019
Human Resource Manager – Management Level
Global Comfort Group (GCG) with hotel brands Hotel Sogo, Eurotel, Icon, Astrotel, Dream Hotel, Apo View-Davao, Inns Bacolod
June 2015 – September 2019
Human Resource & Admin Manager – Management Level
CDC Holdings, Inc., Makati City
Oct. 2014 – May 2015
Human Resource Supervisor – Management level
Alterations Plus, Inc., Makati City
Nov. 2013 – May 2014
HR-Admin Supervisor – Management level
Delex Pharma International, Inc., Quezon City
Dec. 2011 – Sept. 2013
HR-Administrative Supervisor – Management level
Third Millennium Oil Mills, Inc./Specialty Pulp Manufacturing, Inc./Davao Bay Coconut Oil Mills, Inc./San Jose Agri Commodities, Quezon City
February 4, 2008 - Nov. 2011
Administrative & Legal Officer – Management level
Federal Builders, Inc./Sentosa Park Property Development Corp., San Juan City
June 26, 2007- January 31, 2008
Legal Assistant
National Food Authority – NCR/Legal Office/Pool of Hearing Officers/Regional Security Office
April 2003 – March 2005
EDUCATIONAL ATTAINMENT:
Manuel L. Quezon University
Course: Bachelor of Laws/Juris Doctor
Date Graduated: October 2005
Manuel L. Quezon University
Course: Bachelor of Arts in Political Science
Date Graduated: March 1997
AFFILIATIONS:
CFC Singles for Christ – Household Head (2000 – 2014)
Beta Sigma Lambda, Inc. - Most Illustrious Sister (1997 – present)
(Exclusive Law Fraternity & Sorority)
Student Law Council – Secretary (1997 – 1998)
Philippine Management Association of the Philippines (PMAP)
Toastmasters International – VP for Education (2012-2013)
Character references are available upon request.
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