Front Office Executive

CURRICULUM VITAE

MONIKA UPADHAYA

OBJECTIVE

To Work in a professional and challenging environment where i can make a

significant contribution to

the organization and where l could utilize maximum of my skills

ACADEMIC QUALIFICATIONS

> B.A from Delhi University.

> Intermediate from CBSE Board.

> High School from CBSE Board

> I have done hospitality course from frankfinn

WORK EXPERIENCE

1.-TEACHER

SOLITARE INTERNATION SCHOOL, DELHI (2014-2016)

2.-RECEPTIONIST

APEX CITY HOSPITAL, DELHI (2016-2017)

3.-BILLING EXECUTIVE

SHRI RAM SINGH HOSPITAL, Delhi (2017- 2019)

4.-BILLING EXECUTIVE AND FRONT

SHANTI MUKAND HOSPITAL (CURRENTLY WORKING)

(CURRENTLY WORKING)

JOB PROFILE

Front Office

. Politely greeting patients and visitors at Front Desk.

. Worked at Admissions, Opd and Call Center.

. Explaining the practice procedures to new patients.

. Dealing with all requests in an efficient and courteous manner.

. Scheduling appointments for patients.

. Making sure that the appointments system runs smoothly.

. Accurately collecting information and personal details about patients.

. Arranging any necessary follow up appointments for patients with

hospitals or with other healthcare professionals.

BILLING

. A hospital billing clerk is a hospital office employee responsible for

coding and entering medical records, communicating with insurance

companies and billing patients.

.

PROFESSIONAL EXPERIENCE

Competencies:

. Ability to prioritise and organise a heavy workload.

. General knowledge of office procedures and policies.

. Extensive knowledge of medical terminology.

. Ability to quickly file alphabetically and numerically.

. Can use Microsoft Office Outlook, Word and Excel confidently.

. Ability to use spreadsheet and email applications.

. Aware of the rules and regulations relating to medical documentation.

Personal:

. Good team player.

. Having a flexible approach to work.

. Remaining calm under pressure.

. Non judgmental.

. Able to remain confidential at all times.

. Excellent concentration skills.

Computer skills

> Basic computer knowledge

Strength

> Believe in Hard Work

> Punctual

> Active in work.

Personal Details

Father Name : Sh. Prem kishan upadhaya

Date of Birth : 10/august/1994

Marital : unmarried

Religion : Hindu

Nationality : Indian

Languages : English and Hindi

Hobbies : dance my passion

Declaration

I hereby declare that above mentioned facts are true to the best of my

knowledge.

Date :

Place:

(MONIKA)[pic]

House No-US-307 Chander vihar mandawali delhi-92

Mob: 995-***-****, 844-***-****

Email: -****************@*****.***

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