Social Media Customer Service
Resume:
Matthew Lopez
San Francisco, CA
********@*****.***
EXPERIENCE
Baseball Club Baldham Boars, Munich, Germany- Head Coach January 2017 - December 2018
● Managing practice plans and game day operations
● Coordinating team carpools to all games for both years
● Launching new social media platform for team
● Building new baseball and softball fields
Oakland Athletics, Oakland,CA- Stadium Operations Supervisor, Set-Up Crew June 2019-Present
● Crowd Flow Management
Best Buy, Colma, CA
Customer Service Specialist
November 2017 - September 2019
● Helping customers find products in the store
● Designing new displays for new products
Sales Consultant, Mobile and Connected Living
September 2019- February 2020
● Google Expert
● Understanding the right technology that fit customer’s home
● Activations across AT&T, Verizon, and Sprint platforms San Jose State Athletics, San Jose, CA- Office Intern August 2014 - June 2015
Finance Office
● Compiling expense/revenue for 2013-2014 fiscal year for all 20 teams
● Categorizing revenue and expense to fit NCAA and California state approved sections
EDUCATION
University of San Francisco, San Francisco, CA- M.A. Sport Management January 2019- December 2020
San Jose State University, San Jose, CA- B.A. Communication Studies August 2010- January 2016
AWARDS
International Baseball Community 2018 Top 10 Coach
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