MARIAM NASIR

Jeddah, Saudi Arabia +966********* adekd3@r.postjobfree.com

Dedicated waitress with experience of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Experience in various settings, including family restaurants, bars, cafeterias, banquets, and room service. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff. Punctuality, excellent communication skills, ability to work under pressure Strong customer service skills, including assessing customer needs, adhering to quality standards, evaluating customer satisfaction, and making the proper adjustments or corrections. Excellent active listening skills and ability to give my complete attention to patrons during busy times. Demonstrated service orientation; always looking for opportunities to serve patrons and assist other employees.Effective at multiple point of sale software systems. Patient and compassionate when serving patrons, making them feel at home at the establishment in which they are eating.

June 2017 - September 2017

January 2020 - April 2020

Cashier, Hostess

PizzaHut

Achieved sales goals through product recommendations to guests Assisted with the flow of guests by taking food and drink orders as needed Cash handling and end of day revenue reconciliation and applicable paperwork Welcoming them to the restaurant, escorting them to their table and also informing them of any special offers or meals.

Waitress

Narcissus Hotel

Providing a warm welcome for customers.

Receive food & drink orders & serve customer requests to the standards required. Serving dishes to customers at tables.

Learning the names of & building relationships with regular customers. Ensure timely delivery of all food & beverage items to customers. Understand menu content and keeping up to date with any menu changes. Making recommendations from the menu if requested. Answer guest queries in a polite and helpful manner. Clearing cutlery and dishes away from tables.

Passing food orders through to the kitchen staff promptly. Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery. Full product knowledge of all menu items and hotel facilities and services. Check on customers asking if they are enjoying their meals and service. Ensuring the food service area is left clean and tidy once all the guests have left. Relaying, preparing and setting tables for the next guests. Looking after guests with special needs i.e. dietary requirements, allergies Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Summary

Skills

Work experience

Created with

Waitress/Hostess July 2019 - November 2019

Asia Box

Take orders from and serve food and beverages to patrons. Assist a team of hosts and hostesses by greeting, seating, and thanking customers. Bachelors March 2019 - April 2021

Punjab University

Sociology, Political Science and Education

Education