KELLY P. LEWIS

907-***-**** adekbi@r.postjobfree.com

Innovative professional with both public and private sector strategic and operational development and management experience. Committed to human capital investment to establish measurable and achievable objectives. Able to interact dexterously within all levels of an organization to optimize individual and interdisciplinary projects. Adept at building teams and systems that maximize people, processes, and quality. Exceptional communication skills including, presenting complex material to diverse audiences, writing, listening, and rapport building. Extensive experience in training development, process and policy creation and review, project management, and goal measurement.

Strategic Planning

Business Development

Training & Development

Operational Leadership

SAP Organizational Change Management Lead

SAP Training Delivery

Dispute Resolution

Organizational Design

Financial Analysis

Process Development

Team Building

“Kelly is a leader in the truest sense of the word. She exhibits great skill working with individuals and teams to understand the need for change as part of an organizations evolution. She is a dedicated to the betterment of our community.”

Marty McGee, State Assessor, Division of Community and Regional Affairs, State of Alaska

360 CONSULTING ANCHORAGE, AK 2015 – Present

Chief Executive Officer

Provides leadership, management, and technical training to public and private sector clients.

Contracted by Alaska native corporation to facilitate GlassDoor enterprise deployment for leadership.

Contracted by International Association of Assessment Officers for update to core textbook and instructor led course materials in foundational leadership and management skills for assessment professionals.

Contracted by Alaska Association of Assessing Officers to deliver training on assessment techniques to include mathematics and assessment administration.

Certified instructor in Alaska authorized to deliver training on International Association of Assessing Officer materials.

CTG ANCHORAGE, AK March 2018 – September 2019

Training Consultant – British Petroleum - April 2019 – September 2019

Delivering SAP Plant Maintenance (PM) for Instructor Led Training for on the North Slope for Technicians, Supervisors and Planners.

Collaborative engagement with business leaders to facilitate timely delivery of training to meet business needs.

Business Process Consultant, Alyeska Pipeline Service Company – March 2018 – October 2018

Providing consultative services to the enterprise to identify numerous business and technical requirements for the implementation of the new system tool Bizagi throughout the organization.

Collaborative engagement with business leaders to document complex process workflows within and across the organization.

Development and delivery of system training to a wide range of professionals in the new system for the organization.

Creation of business standards for uniform development of process documentation.

MUNICIPALITY OF ANCHORAGE ANCHORAGE, AK July 2016 – March 2018

Director of Organizational Development

Organizational change lead for MOA SAP deployment engaging with numerous SAP consultants on all aspects of deployment throughout the enterprise including gap analysis, change management and training deployment and delivery.

Actively engaged in training delivery alignment between business and SAP consultants for enterprise wide deployment of new financial (FILO) and human capital (HCM) training program for over 3,000 employees for 22 instructor led and virtual training events.

Responsible for content development of SAP training materials in alignment with current and future state business processes through gap analysis with business process owners.

Kelly P. Lewis 907-***-**** adekbi@r.postjobfree.com page two

Ensures effective and efficient sustainment of training environment in the post go-live environment for SAP including revisions to uPerform training materials, coaching for instructors, deployment of assessment tools via Adobe Connect and attendance statistic management for both instructor led and virtual self-paced delivery methodologies.

Collaborates with Department leaders to ensure that organizational objectives are achieved through training, coaching, mentoring, and partnerships within the organization.

Performs a full range of strategic leadership and management activities in partnership with Director to assist Administration and Departments attain global and specific objectives and goals.

MUNICIPALITY OF ANCHORAGE ANCHORAGE, AK November 2003 – July 2016

Deputy Director, Property Appraisal

Provided division leadership to collaboratively establish annual strategic planning and training objectives for the division. Developed and trained management team in division activities including, goal setting, performance management and effective engagement with political leaders, community members, public relations and taxpayers.

Responsible for overall division organizational development to include training at all levels of the division. Created training materials for teams to include appraisal specific statistics, customer service, and conflict resolution techniques while working with the public as well as listening skills. Provided training, coaching, and mentorship for division supervisors in employee expectation setting, performance management, coaching of unionized employees, coaching sessions and process improvement tools.

Facilitator of all human resource functions including; conflict resolution leader between individuals, teams, and union related issues; establishment of performance objectives for individuals, teams and the overall division.

Created division process improvement systems for exemptions, appeals and hiring processes. Including training to management and teams.

Oversight of division’s annual budget in excess of $5.4 million including operations review.

Creator and presenter of division presentations to Assembly, Boards, and tax advisory groups.

Responsible for complex financial analysis and taxability determinations for complex exemption cases.

Responsible for Division taxability determinations including economic development and deteriorated property determinations that required extensive economic analysis of taxpayer return on investment of deferral of taxes.

WILLAMETTE UNIVERSITY SALEM, OR September 2002 – May 2003

Teaching Assistant

Provided student team guidance, facilitation and supervision as a management consultant.

Trained students in internal team dynamics, volunteer program supervision and business plan development.

Completed business plan and received loan approval prior to established timelines.

SOUTHERN IDAHO MENTAL HEALTH CLINIC TWIN FALLS, ID April 2000 – June 2001

Business Manager

Accountable for overall business operations, including accounting, process review and development.

Designed and implemented business procedures to ensure future accountability and accuracy due to discovery of embezzlement of funds by prior office manager.

COMPUTER TASK GROUP (CTG) ANCHORAGE, AK April 1994 – December 1999

Human Resource Manager, 1996 – 1999

Provided strategic personnel management for 80 staff throughout Alaska.

Program Manager for Alaska Native Hire Program, including program development, training program creation, program implementation and budgetary oversight.

Project Manager, 1995 – 1996

Managed business process review, technical needs assessment, budgetary oversight and training development.

Implemented project within budget and timelines.

Database Administrator, 1994 – 1995

Provided database administration for three-dimensional data for reservoir analysis in UNIX.

Ensured project coordination and training between business partners within multi-company, multi-disciplinary work.

Kelly P. Lewis 907-***-**** adekbi@r.postjobfree.com page three

Doctorate of Management and Organizational Leadership, University of Phoenix

Dissertation: Leading highly engaged or actively disengaged Alaskan assessment employees: A phenomenological study. Graduated with honors.

MBA, Atkinson Graduate School of Management, Willamette University, Salem, OR

Emphasis in Change Management New Enterprise Development Training and Development International Finance, Advanced Capital Management and Investments.

Certificate in Dispute Resolution, Willamette Law School, Salem, OR

Emphasis in Mediation Negotiation Arbitration Assisted with union negotiations with electrical union and State of Oregon.

Bachelors of Science, Communications, Lewis and Clark College, Portland, OR

Emphasis in organizational management International studies program at University of Edinburgh and the London School of Economics debate persuasive speaking. Received scholarship for debate and speech.

Nationally Certified Instructor, International Association of Assessing Officers, 2011

Training in Assessment Administration (Leadership and Management) and Tax Policy.

Certificate in Dispute Resolution, Willamette Law School, 2003

Focused training in negotiations, mediation and arbitration.

Certified Mediator, Oregon Dispute Resolution for Community/Court-Connected mediators, 200

International Trade Certificate, Western Oregon International Trade Center, 2003

International Association of Assessing Officers: 553 – Personal Property Auditing – June, 2015

International Association of Assessing Officers: 552 – Personal Property Reporting – June, 2015

International Association of Assessing Officers: 402 – Tax Policy – October, 2012

Grant Writing USA – Grant Writing Workshop – June, 2012

International Association of Assessing Officers: Instructor Training Workshop – October, 2011

Alaska Performance Excellence – Criteria for Performance Excellence Levels 1-3 Workshops - 2008

International Association of Assessing Officers: 400 – Assessment Administration – November, 2007

International Association of Assessing Officers: 151 – National Uniform Standards of Professional Appraisal Practice – November, 2007

University of Alaska: Role of a Supervisor – February, 2007

International Association of Assessing Officers: 101 – Fundamentals of Real Property Appraisal – April, 2007

Urban and Regional Information Systems Association – Project Management from Start to Finish – February, 2006

Author, Fair & Equitable, December 2008, “Leadership, Change and Behavioral Integrity”.

Speaker and Author, International Association of Assessing Officers, 2008

Subject: “How Leaders Relate Vision, Strategy, Innovation, and Ethical Behavior”.

Speaker and Author, Graphical Interface System Conference, 2006

Subject: “Leadership, Management and the Ever Changing Assessment Office”.

Speaker and Author, International Association of Assessing Officers, 2005

Subject: “Leading Change in Uncertain Times: Tools for creating a performance-based environment”.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

EDUCATION

PROFESSIONAL CERTIFICATIONS

PROFESSIONAL CONTINUING EDUCATION

PROFESSIONAL PUBLICATIONS AND PRESENTATIONS

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