JUNALYN LUZON TONACAO

RECEPTIONIST AND OFFICE MANAGEMENT / ASST. ADMIN

OBJECTIVE

Almost 2 years as Reception Officer in consultancy firm my goal is to fully utilize and prosper in the skills I obtained from my experiences to ensure my positive contribution for the growth of the company I work with. CAREER SKILLS

Knowledgeable of Human Resource concepts, practices, policies

& procedures.

Excellent administrative skills with technical knowledge on MS Office, MS Word, Excel, PowerPoint and Outlook with excellent adaptation in systems, applications and programs.

Ability to fix technical related problems (computer rebooting & reformatting, outlook email installation and account errors & printers and laptop installation)

Demonstrated ability to effectively manage multiple assignments Detail oriented with proven ability to successfully contribute to company objectives.

Ability to analyze and solve problems either client, employee & office related problems.

Proficient in English both orally and verbally.

WORK EXPERIENCE

2018 -2020 RECEPTION OFFICER

MIM INTERNATIONAL CONSULTIES, DUBAI UAE

Secretarial Duties and Responsibilities

Directing internal and external calls, emails, and faxes to designated departments.

Manage the daily/weekly/monthly agenda and

arrange new meetings and appointments.

Prepare and disseminate correspondence,

memos, and forms

File and update contact information of

employees, customers, suppliers, and external

clients.

Support and facilitate the completion of regular audit reports

Develop and maintain a filing system by making

direction index in the excel report.

Check frequently the levels of office supplies

and place appropriate orders

EDUCATION

2000 – 2005

BACHELOR OF SCIENCE IN

INFORMATION TECHNOLOGY

MLG College of Learning,

Philippines

LANGUAGES

ENGLISH _ _

TAGALOG

CEBUANO

SKILLS

MS EXCEL

MS POWERPOINT

OUTLOOK

SYSTEM APPLICATION

PROGRAM

DATA ENTRY/ENCODING

Tel.No.:

+971-**-***-****

e-mail:

adekb0@r.postjobfree.com

Location: DUBAI

Make travel arrangements for GM and other

staff (Auditors)

Document expenses and hand in reports

Reporting to management and performing

secretarial duties.

Processing, typing, editing, and formatting

reports and documents.

Liaising with internal departments and

communicating with the public.

Arranging and scheduling appointments,

meetings, and events.

Assisting with copying, scanning, faxing,

emailing, note-taking, and travel bookings.

Preparing facilities and arranging refreshments

for events, if required.

Observing best business practices and

etiquette.

HR Assistant/ Payroll

Maintain employee records, such time tracking

of employees which will ultimately help for job

costing for any assignment handover to

auditors and accountant. (soft and hard copies)

Update HR databases (e.g. new hires,

separations, vacation, and sick leaves)

Assist in payroll preparation by providing

relevant data, like absences, bonus, and leaves

Prepare paperwork for HR policies and

procedures

Process employees requests and provide

relevant information

Coordinate HR projects, meetings, and training

seminars

Collaborate with the Recruiter to post job ads

on careers pages and process incoming resumes

Manage the departments telephone center and

address queries accordingly

Prepare reports and presentations for internal

communications

Provide orientations for new employees by

sharing onboarding packages and explaining

company policies.

Sales & Marketing Responsibilities

Initiating sales with potential clients over the phone.

Asking questions to engage clients and keep the

conversation going on.

Listening to the clients’ needs to generate

repeat services for VAT filing, Audit, or any

other financial services.

Gathering and documenting clients’

information, payment methods, sales, and

reactions to services rendered.

Keeping up to date on all latest updates, on VAT laws from FTA and informing clients of new

rules and regulations and connecting them to

right consultant.

Answering clients' questions on the Feasibility

studies and corporate governance model.

Preparing vouchers, flyers, and updating it on

companies’ social media like LinkedIn,

Facebook, and companies’ website.

Accounts Clerk responsibilities

Providing support to the Accounting

Department, by calling and sending reminder

emails for follow up on collection on Account

receivable.

Performing basic office tasks, such as filing, data entry, answering emails, making payment

vouchers like cash, bank payments, and making

receipts vouchers.

Handling communications with clients and

vendors via phone, email, and in-person

(WhatsApp).

Processing transactions, issuing checks, and

collections etc.

Preparing Charts and diagrams for Audit

financial reports.

Assisting with audits, fact checks, and resolving discrepancies which are related bank

reconciliations.

2010 – 2016 SECRETARY cum CASHIER

EKS SUPERMARKET, PHILIPPINES

Offered exceptional skills in front desk handling, time management, and administrative assistance coupled

with explicit ability to handle computerized register system, sales ability, product inventory and organization, communication and interpersonal skills which ensured the smooth running both of the office and market.

2005 – 2015 WAREHOUSE IN-CHARGE

SAN MIGUEL BREWERY (SGY COMPANY DEALER DIVISION)

PHILIPPINES

Provided warehouse floor planning, managed a team of 3 with the task of supporting their day to day operations, opportunity management along with forecasting,

periodically monitoring, reviewing and reporting sales and aging.

CERTIFICATE AND TRAINING COURSE

2018 – 2019 RECEPTIONIST AND OFFICE MANAGEMENT COURSE FILIPINO INSTITUTE (FI) DUBAI UAE

practically focuses on course objectives, business letters and correspondence, effective communication written and verbal, telephone system and techniques, personal development, proper handling of visitors and business ethics.

2017 – 2018 BASIC ACCOUNTING COURSE with HONOR

FILIPINO INSTITUTE (FI) DUBAI UAE

Identified concepts in financial statements and record keeping, full and systematic records of business

transactions, monetary informations of all types,

providing full data of assets and liabilities, cashflow and providing account informations.

Contact this candidate