JUNALYN LUZON TONACAO
RECEPTIONIST AND OFFICE MANAGEMENT / ASST. ADMIN
OBJECTIVE
Almost 2 years as Reception Officer in consultancy firm my goal is to fully utilize and prosper in the skills I obtained from my experiences to ensure my positive contribution for the growth of the company I work with. CAREER SKILLS
Knowledgeable of Human Resource concepts, practices, policies
& procedures.
Excellent administrative skills with technical knowledge on MS Office, MS Word, Excel, PowerPoint and Outlook with excellent adaptation in systems, applications and programs.
Ability to fix technical related problems (computer rebooting & reformatting, outlook email installation and account errors & printers and laptop installation)
Demonstrated ability to effectively manage multiple assignments Detail oriented with proven ability to successfully contribute to company objectives.
Ability to analyze and solve problems either client, employee & office related problems.
Proficient in English both orally and verbally.
WORK EXPERIENCE
2018 -2020 RECEPTION OFFICER
MIM INTERNATIONAL CONSULTIES, DUBAI UAE
Secretarial Duties and Responsibilities
Directing internal and external calls, emails, and faxes to designated departments.
Manage the daily/weekly/monthly agenda and
arrange new meetings and appointments.
Prepare and disseminate correspondence,
memos, and forms
File and update contact information of
employees, customers, suppliers, and external
clients.
Support and facilitate the completion of regular audit reports
Develop and maintain a filing system by making
direction index in the excel report.
Check frequently the levels of office supplies
and place appropriate orders
EDUCATION
2000 – 2005
BACHELOR OF SCIENCE IN
INFORMATION TECHNOLOGY
MLG College of Learning,
Philippines
LANGUAGES
ENGLISH _ _
TAGALOG
CEBUANO
SKILLS
MS EXCEL
MS POWERPOINT
OUTLOOK
SYSTEM APPLICATION
PROGRAM
DATA ENTRY/ENCODING
Tel.No.:
e-mail:
*********@*****.***
Location: DUBAI
Make travel arrangements for GM and other
staff (Auditors)
Document expenses and hand in reports
Reporting to management and performing
secretarial duties.
Processing, typing, editing, and formatting
reports and documents.
Liaising with internal departments and
communicating with the public.
Arranging and scheduling appointments,
meetings, and events.
Assisting with copying, scanning, faxing,
emailing, note-taking, and travel bookings.
Preparing facilities and arranging refreshments
for events, if required.
Observing best business practices and
etiquette.
HR Assistant/ Payroll
Maintain employee records, such time tracking
of employees which will ultimately help for job
costing for any assignment handover to
auditors and accountant. (soft and hard copies)
Update HR databases (e.g. new hires,
separations, vacation, and sick leaves)
Assist in payroll preparation by providing
relevant data, like absences, bonus, and leaves
Prepare paperwork for HR policies and
procedures
Process employees requests and provide
relevant information
Coordinate HR projects, meetings, and training
seminars
Collaborate with the Recruiter to post job ads
on careers pages and process incoming resumes
Manage the departments telephone center and
address queries accordingly
Prepare reports and presentations for internal
communications
Provide orientations for new employees by
sharing onboarding packages and explaining
company policies.
Sales & Marketing Responsibilities
Initiating sales with potential clients over the phone.
Asking questions to engage clients and keep the
conversation going on.
Listening to the clients’ needs to generate
repeat services for VAT filing, Audit, or any
other financial services.
Gathering and documenting clients’
information, payment methods, sales, and
reactions to services rendered.
Keeping up to date on all latest updates, on VAT laws from FTA and informing clients of new
rules and regulations and connecting them to
right consultant.
Answering clients' questions on the Feasibility
studies and corporate governance model.
Preparing vouchers, flyers, and updating it on
companies’ social media like LinkedIn,
Facebook, and companies’ website.
Accounts Clerk responsibilities
Providing support to the Accounting
Department, by calling and sending reminder
emails for follow up on collection on Account
receivable.
Performing basic office tasks, such as filing, data entry, answering emails, making payment
vouchers like cash, bank payments, and making
receipts vouchers.
Handling communications with clients and
vendors via phone, email, and in-person
(WhatsApp).
Processing transactions, issuing checks, and
collections etc.
Preparing Charts and diagrams for Audit
financial reports.
Assisting with audits, fact checks, and resolving discrepancies which are related bank
reconciliations.
2010 – 2016 SECRETARY cum CASHIER
EKS SUPERMARKET, PHILIPPINES
Offered exceptional skills in front desk handling, time management, and administrative assistance coupled
with explicit ability to handle computerized register system, sales ability, product inventory and organization, communication and interpersonal skills which ensured the smooth running both of the office and market.
2005 – 2015 WAREHOUSE IN-CHARGE
SAN MIGUEL BREWERY (SGY COMPANY DEALER DIVISION)
PHILIPPINES
Provided warehouse floor planning, managed a team of 3 with the task of supporting their day to day operations, opportunity management along with forecasting,
periodically monitoring, reviewing and reporting sales and aging.
CERTIFICATE AND TRAINING COURSE
2018 – 2019 RECEPTIONIST AND OFFICE MANAGEMENT COURSE FILIPINO INSTITUTE (FI) DUBAI UAE
practically focuses on course objectives, business letters and correspondence, effective communication written and verbal, telephone system and techniques, personal development, proper handling of visitors and business ethics.
2017 – 2018 BASIC ACCOUNTING COURSE with HONOR
FILIPINO INSTITUTE (FI) DUBAI UAE
Identified concepts in financial statements and record keeping, full and systematic records of business
transactions, monetary informations of all types,
providing full data of assets and liabilities, cashflow and providing account informations.