Shannon Tabone
Anaheim, CA, *2802
********@*****.***
Aspiring marketing professional successful at delivering solutions that address needs and build loyalty. Work Experience
The Walt Disney Company
Disneyland Resort Guest Activities Host, November 2018-Present Organization of various guest activities.
Pool parties (10-40 guests)
Movie Nights (private viewings to 150+ guests)
Morning Power Walk (Private experience to 12 guests) Oversee guest safety by enforcing resort rules and regulations. Basic first aid training
Bandaging, tourniquets, anaphylaxes, electrical burns See to overall guest experience satisfaction by bringing a positive attitude and encouraging play in an environment that offers varying degrees of outside stimulus. Representing the Walt Disney company through excellent guest services. Disneyland Resort Trainer, April 2019- Present
Oversee the training and onboarding of new cast members. Three days of 8 hour on the job training
Disney’s Grand Californian Hotel and Spa Cabana Host, October 2018-Present Marketing the cabanas as an amenity and experience to potential cabana guests. Organization of private cabana and pod areas.
See to overall guest experience satisfaction through improvisation and adapting to scenarios. Provisioning of amenities.
Listing out the daily requirements for each individual private cabana area Assisting with inventory orders
Logistical planning.
I planned multiple events within the cabana areas for guests Birthday parties, proposals, anniversaries, Super Bowl/Playoff parties I worked with high profile VIP guests and organized their access to privacy Disneyland Resort Lifeguard, February 2018-Present Organization of the pool deck.
Guest interactions/Customer service.
Oversee guest safety.
First aid.
Content Social Media Queen
Marketing Specialist Intern, December 2019- March 2020 Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
Helping identify marketing trends and key opportunities for innovation. Identified user trends on Instagram and brought it to the attention of my mentor. Conduct market research to identify marketing opportunities and negotiate media coverage. Create, maintain and strengthen the organization’s overall brand through all media avenues. Providing administrative support to the marketing and sales team. Preparing, formatting and editing a range of documents. Updating social media accounts.
Instagram, editing newsletters, editing blog posts Personal Accomplishments/Information
I recently broke 100 strokes for the first time at Black Gold Golf Course. In my spare time, I love to play golf, ride horses (Hunter/Jumper), and visit art galleries. Education
California State Polytechnic University, College of Business Administration, Pomona, CA
Bachelors of Science-Marketing, class of 2020