DEANNA
HAGEN
******.*******@*****.***
linkedin.com/in/deannamhagen
Cutchogue, NY 11935
PROFESSIONAL SUMMARY
Creative and client-centric business professional with experience underwriting financial packages, promoting brand awareness and engaging customers. Deadline-driven, extremely organized, and analytical with the ability to thrive while managing multiple priorities simultaneously. Naturally collaborative and coachable with strong leadership qualities and expert communication skills.
AREAS OF EXPERTISE
Underwriting
File management
Brand Marketing
Social Media Marketing
Event Planning & Coordination
Promotions
Research
Customer Insight
Photography & Photo Editing
Management
TECHNOLOGY SKILLS
Adobe
Salesforce
YouTube
Word, Excel, PowerPoint
Google Docs
Adobe Photoshop
Poshmark
ADDITIONAL EXPERIENCE
3/2013 – 6/2017 The Original Vito’s
Pizzeria & Restaurant
Food Service Manager
Organized and supervised events catering to 50+ customers each
EDUCATION
State University of New York at Stony Brook 12/2017
Bachelor of Science in Business Management GPA: 3.67
Concentration in Marketing
Minor in Technological Systems Management
PROFESSIONAL EXPERIENCE
National Business Capital, Bohemia, NY 9/2019 – Present
Productions Coordinator
Process and underwrite client packages containing applications, personal documentation, and business financials
Research validity of businesses issuing approvals or declines based on business credit, secretary of state, personal credit analysis, and financial standing via manual review of credit and bank documentation
Communicate with over 40 different lenders funding on average over 45+ businesses a month via e-mail and telephone communications
Independently handle a pipeline containing over 150 companies at all times keeping each submission consistently updated and informed
Soul Brew St. James, St. James, NY 8/2017 – 9/2019
Social Media Marketing Manager
Manage and maintain the company’s Instagram and Facebook presence, posting numerous times daily to increase exposure, promote specials / events, and generate new clientele
Organically increased Instagram followers from 1000 to 6200+
Foster enhanced customer relations and improved sales by engaging with followers and replying to reviews on Yelp and Facebook
Develop original, compelling content and captions; capture, edit, and post photographs to social media platforms
Plan, coordinate, and promote weekly trivia, open mic, and live music nights
Research, recruit, and book local musicians
Accountable for partnering with a local artist each month to feature and sell artwork within the establishment, driving revenue for the artist and Soul Brew
Utilize graphic design skills to craft weekly brunch and special menus
Significantly reduced costs by transitioning to Square credit card processing, strategically managing inventory, and analyzing staffing
Stony Brook Athletics, Stony Brook, NY 1/2017 – 6/2017
Ticket Operations Intern
Generated the highest recorded intern ticket sales, utilizing Vertex Ticketing System to place and fulfill orders for SBU’s Division 1 athletic events
Researched, developed, and generated sales leads for all Stony Brook Athletics events, producing over 10 new accounts during internship
Contacted local youth / high school lacrosse programs and other high-potential targets to boost ticket sales during the Lacrosse team’s first season instituting paid admission
Created attractive group ticket packages and proactively contacted season ticket holders to up-sell additional seats
Worked with the marketing and ticketing departments to brainstorm and coordinate ticket promotions and game-day themed events; successfully launched multiple original event campaigns
Assisted with game-day operations including Will Call and ticket sales, providing outstanding customer service to all fans and customers
College Fashionista, Remote 1/2017 – 6/2017
Style Guru Intern
Created and published personal blog articles to the high-traffic CF website
Drafted creative content that incorporated promoted brands
Promoted creative content and positioned myself as a brand using several social media platforms (Twitter, Instagram, Facebook, Snapchat, LinkedIn)
Utilized effective communication skills and manipulated written communication in the digital media landscape