Receptionist, Customer service, office Assistant, Office Boy

Location:

Ajman, United Arab Emirates

Salary:

2,000 to 3,000

Posted:

July 14, 2020

Contact this candidate

Resume:

Bon Joui B. Beronibla

Ajman, United Arab Emirates

Phone Number: 050-***-****

E-mail Address: **********@*****.***

PROFESSIONAL GOAL

To work with the company that gets the best out of me and matches my skills and abilities and gives me an opportunity to get exposed to the latest trends and challenging task with the responsibilities of giving my best of work.

Professional Experience

Customer Relation Executive/Front Desk Receptionist AMINA Hospital Ajman Presently working in Amina Hospital since 9th January 2017 till January 9th 2019 as Customer RService Executive.

Duties & Responsibilities:

Prepares pre-admission and admitting forms & reports and facilitates room transfers.

Files registration and make appointments for the patients.

Reviews Hospital admissions to ensure accurate financial & biographical data, ensures proper procurement and maintenance of documentation into the Hospital records.

Makes bed assignments in collaboration with the Nursing units, based on patient preference, condition and diagnosis.

Responds to callers needs in a professional, service-oriented manner and maintains the highest level of customer satisfaction by seeking first call resolution.

Maintains an accurate telephone directory, as directed, to ensure connecting callers to the correct destination.

Provides information about Hospital, such as location of departments/offices, employees within the organization or services provided.

Handles patient’s registration, Billing, all clinical booking procedures, schedules appointments and does follow ups.

Ascertains from the patient the Physician he/she desires to consult. Enters necessary information in the system and prepares required documents & appointment slips.

Verifies all insurance benefits assigned to the Hospital to determine whether insurance coverage meets the standards as per the Hospital policy.

Updating Insurance approval.

Verifies fee collected from various patients and hands over the cash to the Reception Supervisor for depositing in the Finance Department.

Office Boy/ Office Assistant/Messenger/Porter SERCO JBI Properties Services LLC, Abu Dhabi

From January 2015 up to December 23, 2016

Duties & Responsibilities:

Perform various basic administrative duties

handling electronic files and papers

Assisting other administrative staff in wide range of office duties

Transfer the assignment

Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns.

SKILLS & ABILITIES

Knowledgeable in Microsoft 0ffice Application such as:

●Microsoft Word

●Microsoft Excel

●Microsoft Publisher

●Microsoft Access

●Microsoft PowerPoint presentation

Knowledgeable in Computer Software Installation

Capable of creating and editing files and presentation using different Microsoft Windows Application

Familiar and Working Platforms: Windows XP,7,8,10

Programming Languages: VB.net

AMA Computer Learning Center (ACLC)