Sales Manager

Alaa A. Shaaban 201-***-****

Shaaban**@gmailcom

Professional Profile

A creative and well respected leader with 30 years proven track record using a holistic approach to harmonize results driven Enterprise IT technology; Experienced manager committed to maintaining cutting edge technical skills, up-to-date industry technology, while using excellent problem-solver skills to achieve high client satisfaction; skilled in grasping the “big picture” making the impossible…possible, conceptualizing, developing, and implementing Enterprise solutions, and partnering closely with business leaders and executives; Excels in developing highly motivated and focused teams that successfully meet and exceed company objectives, while managing end-to-end delivery within agreed project control budget and schedule limits.

• Program/Project Management

• Strategic Advisor to clients

• Steering Committee Member experience

• C-Level and Technical Presentations

• Managed Service Deployments

• Team Management/Leadership

• Coach/Mentor

• Customer Management – (many

exceptional references from clients)

• On-time and On-budget track record

• Enterprise Performance Management

• Cross tier Virtualization and Business

Continuity

• Enterprise Leadership

• Strategic Alignment with Line Of

Business and channels enablement

• Awards for leadership and initiative

• Excellent Communication skills

• Accomplished Change Manager

Professional Experience

Oracle Corporation, Global Operation

Sr. Technical Director – Nation North America Consulting Services Jun. 2009 – Present

• Manage Enterprise Oracle Customers and contribute to business results

• Collaborate as Sr. Member in Steering Committees, CoE, and Program Management Office for Packaged Applications Implementations and Engineered Systems Deployment (OLTP, DWH, and Consolidation)

• Implement extensive Technical knowledge of Oracle Technology Exadata / Engineered Systems”, Cloud Computing / solutions, and leading edge Enterprise Technology planning and solutions

• Focus on Implementing Enterprise Solutions Packaged Applications “ERP, PSFT, SBL & Technology, and Exadata Deployment

• Interact and collaborate with Line of Business and Stakeholders to confirm business requirements and assure implementation success

• Establish parallel approach for rapid implementation and reusable assets to excel Exadata implementation cycles

• Provide Customer feedback to Oracle Internal development for products and solution improvements

• Implementation of Oracle technology stack including Cloud Infrastructure, RDBMS 19c, 18c, 12c, 11gR2 ( 11.2.0.4), EHCC, Query Offload, EHCC, QoS, and Enterprise Manager

Exadata Projects Achievements

• Established first Exadata V2 Oracle Public Reference globally “Linkshare” with Go- Live as planned on budget and time

• Developed and delivered Exadata ‘TTT’ Train The Trainers Programs

• Designed and implemented first Engineered Systems Worldwide Education Virtual Workshop across North America and global Consulting

• Developed, designed and completed Engineered Systems Management advisory services, and currently managing service delivery

• Developed and deployed Engineered Systems enablement program at multiple levels ( Remote and in person practice session)

• Led several Global Engineered Systems / consolidations at scale of $150M and above, achieving success within time and budget

Oracle Corporation, Sales Consulting “INSIGHT” – East Insight Solution Director – East - USA

Jun. 2004 – May 2009

• Managed strategic relationships, solutions, and world-class services

• Develop and delivered solutions that contributed to business results through blueprints, enterprise design, and recommendations

• Developed business “INSIGHT” program mapped to corporate strategy which focused on acceleration, setting standards, cross functional, and reusable components resulting in sustaining business and operations through scalable model and references

• Developed business, functional, and technical architectures mapped to organization’s key business requirements (KBRs) leveraging standard methodologies such as Balance score card, Franklin Covey, and Infomentis

• Assisted technology sales force team in pipeline plans and forecasted commitments including business development

• Managed and accomplished 33% Year over Year Growth Technical Experience and IT Service Management Strength

• Led successful and timely completion of special projects to achieve the business goals, including the identification and resolution of risks that impact program delivery

• Orchestrated and enhanced business-driven service delivery by combining business- focused reporting, end-user experience monitoring and application performance management with infrastructure and service desk metrics

• Managed IT using business-relevant metrics that communicated IT’s value to business counterparts

• Managed the impact of performance problems on business processes, SLAs, applications, locations and any impacts that affected end users to effectively prioritize troubleshooting efforts

• Validated new applications to meet performance expectations in production Oracle Corporation, New York, NY

Technical Director Architecture Services – Oracle Consulting Services 1999-May 2004

• Managed approximately 70 Sr. technical consultants with 6 direct reports for mission- critical accounts in Metro NY region across lines of business including Financial Services, Retail, Manufacturing and Pharmaceutical

• Reduced average solution delivery time by 70%, from 12 weeks to < 5

• Developed Enterprise solutions helping organizations to reduce cost, increase revenue, improve productivity, manage risk, improve service levels with business industry, and required application solutions

• Established trust with colleagues by holding peer group meetings

• Delivered $25M+ in billable engagements and $40M license revenue

• Led successful complex projects in Data Protection, Business Continuity/Disaster Recovery, Grid Computing / Virtualization, Virtual Private Databases, Scalability, Enterprise Single Sign On, and Enterprise Systems Management

• Strong account management, qualification and sales execution skills, including forecasting and achievement of booking and billing targets

• Led data conversions, migrations, and consolidations

• Developed and deployed application and systems performance strategy, test plans, stress testing, analysis, and solutions

• Designed Master Data Management modeling and implementation

• Supported many ERP deployments including upgrades and new modules

• Served on Oracle Global Best Practices teams for 10 years

• Applied Oracle Unified Method to support enterprise engagements

• Influenced strategic decision makers to select Oracle over competition

• Developed and proved total solution value, including business impact analysis and technology validation

• Developed solution value propositions by mapping organizational challenges to identify key business requirement

Oracle Corporation, Oracle / Middle East / Europe

Regional Pre-Sales Consulting Manager

1993-1999

• Completed multi-site, multi-language implementation for Oracle Problem Management System, with 20 Support Analysts in 4 countries

• Closed $5M+ “Sony-Mega Star” project to design complete migration plan from legacy system to Oracle 8i

• Closed $2M+ Saudi National Commercial Bank” and establish road map for modernization

• Established Sales Consulting team of 8 to help sales force team achieve country license target of $30M+

• Planned, developed and directed implementation of automated systems and legacy systems migration / modernizations for top Oracle strategic accounts

• Developed and delivered marketing plan for rollout Oracle 8i project to 800+ users

• Performance specialist for ERP systems and home grown applications

• Mapped and coordinated sales consulting effort to forecast “Saudi Cable, Aramco”

• Delivered standard and customized training courses internally and to clients

• Managed Technical trade show for GITEX event “ Middle East and Oracle Open World

• EMEA’s most trusted technical advisor for the sales force and major clients Oracle Corporation, Cairo, Egypt

Senior Technical Consultant

1990-1993

• Established Oracle Egypt subsidiary

• Developed Technical Team of 7 head count

• Closed $2M+ with Ministry of Petroleum – Egypt / Cairo

• Implemented 1st Oracle 6.0.30.50 on IBM mainframe in the Egyptian Petroleum sector “ Suzie Oil Company – Government Sector”

• Implemented 1st Oracle 6 on ICL Platform at the Egyptian Ministry Of Defense and assist implementing Supply chain application

• Managed roll-out of Oracle7 Market Technical Plan with 1000+target audience

• Designed, presented and demonstrated Technical Stand for Oracle 6 new features for the largest event in Cairo / Egypt

• Supported major clients technically, including Oracle training courses

• Supported growth in department from 3 head count to12 in 18 months IBM Corporation, Cairo, Egypt

Mainframe Systems Programmer and Analyst – Systems 390, AS/400-****-****

• Led projects for major GUPCO / AMOCO petrochemical organization

• Led and delivered IT Education courses “English/Arabic” to major LOB Amoco / Gupco

• Led IBM Mainframe Systems Programming team

• Led major implementation for networking On-Shore / Off-Shore Fields including Gupco HQ leveraging IBM Mainframe functionality and SNA concept and Framework

• Worked and collaborated with lines of business to define requirements and target markets

• Supported performance and user acceptance testing Education

Cairo University, Cairo, Egypt

Bachelor of Science (B.S.) – Computer Software Engineering Skills

IBM Certifications, Mainframe system programming, System Network Architecture Oracle Training & Certifications, Technology “Exadata” versions: V2X7-2, X6-2, X5-2, X4-2, X3- 2, X2-2, and X2-8, Cloud Computing Presentation, Negotiation working sessions, and ITIL Certification

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