Manager Customer Service
Resume:
Donna M Warner
Belews Creek, NC 27009
Cell: 336-***-****
Home: 336-***-****
********@*****.***
My objective is to obtain a position which will utilize my data entry, banking, and customer service skills. The ideal position will provide the opportunity for growth/advancement based on performance and dedication.
Experience
K&W Restaurant
Cashier
Winston-Salem, NC
April 2019 - August 2019
October 2019 - current
My job is to make sure the customers leave with a smile and take care of the cash register. I make sure the register is balanced before I leave. I also make sure doors and area are clean.
Lowe’s Food
Deli/Chicken Host
Winston-Salem, NC
August 2018- May 2019
As a host, my responsibilities include customer service, slicing deli meats and cheese, or fixing chicken orders when I am in the chicken kitchen. I also clean the area when I am not helping out guests.
Bojangles Restaurant
Assistant Manager
Stanleyville, NC
February 2017 - July 2017
As an Assistant Manager, it is my responsibility to make sure the restaurant runs smoothly, taking care of any complaints by customers and employees,doing paperwork and other administrative duties. I also do Data Entry, money handling and banking. Bojangles Restaurant
Customer Service/Assistant Manager
Walkertown, NC
April 2009 - October 2016
Greeting customers, delivering food, cleaning restaurant. As an Assistant Manager, I am responsible for making sure the restaurant runs smoothly, doing end of day paperwork, other administrative duties, Data Entry, money handling and banking. Denny's Restaurant
Server/Shift Manager
Kernersville, NC, 27284
April 2000 - March 2009
As a Server, I greet customers, suggestive sell, and customer service. As shift manager, I run restaurant, input information into computer, filing and other administrative duties, money handling and banking.
Office Team
Temp agent
Winston-Salem, NC, 27103
December 1999 - March 2000
Enter information with a keystroke of about 11,000kph, answer multi-line phones, made phone calls, use Windows to create forms, and fax information. Bank of America
Teller
Winston-Salem, NC, 27107
July 1997 - November 1999
Input information, money handling, customer service, handle business deposits(Commercial Teller), answer multi-phone lines, and 10 key by touch with 100% accuracy. Bank One
Teller
Indianapolis, IN, 46203
December 1995 - May 1997
Input information, money handling, customer service, 10 key by touch, answer multi-phone lines, and handle business deposits(Commercial Teller). Casa Miguel's Mexican Restaurant
Server/Dishwasher/Cook
Greenwood, IN, 46142
June 1995 - May 1997
Family owned business, help with all aspects of the restaurant including opening, helping in the kitchen, and ensuring customers have a great dining experience. Education
Roncalli High School
1985-1989
Indianapolis, IN
Major: Basic
General classes of English, Language, Science and Math. Was also in Marching Band, Drill Team, and Choir.
Indiana Business College
1989-1990
Indianapolis, IN
Major: Data Entry
Learned Typing, Lotus 123, Basic computer skills.
Indiana School for the Deaf
1982-1985
Indianapolis, IN
Major: Sign Language
Accomplishments
During High School, I taught Sign Language to a large group, which was used in a choral performance and won us first place. I also have basic knowledge of Spanish. When working for Denny's, I was asked to help open a new store and train the new servers. With Denny's I also helped out General Manager with office work as well as paper work. Was a shift manager for a short period of time to help out General Manager. My alpha skills are between 6,000-8,000kph; My numeric skills are 10,000 kph; I have basic knowledge of LOTUS 123, and MS Word. My customer Service Skills are excellent, and I enjoy talking and meeting new people. I was also involved in my church youth group that did different things for the community.
Home: 336-***-****
********@*****.***
My objective is to obtain a position which will utilize my data entry, banking, and customer service skills. The ideal position will provide the opportunity for growth/advancement based on performance and dedication.
Experience
Bojangles Restaurant
Assistant Manager
Stanleyville, NC
February 2017 - current
As an Assistant Manager, it is my responsibility to make sure the restaurant runs smoothly, taking care of any complaints by customers and employees,doing paperwork and other administrative duties. I also do Data Entry, money handling and banking. Bojangles Restaurant
Customer Service/Assistant Manager
Walkertown, NC
April 2009 - October 2016
Greeting customers, delivering food, cleaning restaurant. As an Assistant Manager, I am responsible for making sure the restaurant runs smoothly, doing end of day paperwork, other administrative duties, Data Entry, money handling and banking. Denny's Restaurant
Server/Shift Manager
Kernersville, NC, 27284
April 2000 - March 2009
As a Server, I greet customers, suggestive sell, and customer service. As shift manager, I run restaurant, input information into computer, filing and other administrative duties, money handling and banking.
Office Team
Temp agent
Winston-Salem, NC, 27103
December 1999 - March 2000
Enter information with a keystroke of about 11,000kph, answer multi-line phones, made phone calls, use Windows to create forms, and fax information. Bank of America
Teller
Winston-Salem, NC, 27107
July 1997 - November 1999
Input information, money handling, customer service, handle business deposits(Commercial Teller), answer multi-phone lines, and 10 key by touch with 100% accuracy. Bank One
Teller
Indianapolis, IN, 46203
December 1995 - May 1997
Input information, money handling, customer service, 10 key by touch, answer multi-phone lines, and handle business deposits(Commercial Teller). Casa Miguel's Mexican Restaurant
Server/Dishwasher/Cook
Greenwood, IN, 46142
June 1995 - May 1997
Family owned business, help with all aspects of the restaurant including opening, helping in the kitchen, and ensuring customers have a great dining experience. Education
Roncalli High School
1985-1989
Indianapolis, IN
Major: Basic
General classes of English, Language, Science and Math. Was also in Marching Band, Drill Team, and Choir.
Indiana Business College
1989-1990
Indianapolis, IN
Major: Data Entry
Learned Typing, Lotus 123, Basic computer skills.
Indiana School for the Deaf
1982-1985
Indianapolis, IN
Major: Sign Language
Accomplishments
During High School, I taught Sign Language to a large group, which was used in a choral performance and won us first place. I also have basic knowledge of Spanish. When working for Denny's, I was asked to help open a new store and train the new servers. With Denny's I also helped out General Manager with office work as well as paper work. Was a shift manager for a short period of time to help out General Manager. My alpha skills are between 6,000-8,000kph; My numeric skills are 10,000 kph; I have basic knowledge of LOTUS 123, and MS Word. My customer Service Skills are excellent, and I enjoy talking and meeting new people. I was also involved in my church youth group that did different things for the community.
Contact this candidate